Sr. Technical Program Manager

11105 Expedia, Inc.; Chicago (IL); On-site; USD 172,000 - 240,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Employee Assistance Program

Wellness reimbursement

Travel discounts

IATAN membership

Job summary

Expedia Group is seeking a Senior Program Manager to lead cross-functional technical programs, aligning engineering, product, and business stakeholders from planning to delivery. You will drive strategy, milestones, dependencies, and risk management across multiple services to achieve measurable outcomes.

You will collaborate with technical leaders on system/API design, data modeling, and scalable architecture, while improving delivery through metrics, governance, and continuous improvement

Qualifications

• Bachelor’s degree or equivalent practical experience.
• Experience leading multi-team technical programs.
• Ownership of program strategy and risk remediation.
• Strong knowledge of software development concepts.
• Experience using metrics to improve outcomes.
• Background in data or advertising domains.

Responsibilities

• Lead complex, cross-functional technical programs from planning through delivery, aligning engineering, product, and business stakeholders around measurable outcomes.
• Establish program strategy, milestones, dependencies, risks, and operating mechanisms across multiple services, teams, or technical domains.
• Drive execution through clear communication, data-informed decision-making, structured problem solving, and timely escalation of issues that may affect delivery.
• Partner with technical leaders on system design, API design, data modeling, architecture decisions, and delivery plans for scalable solutions.
• Improve program predictability and operational excellence by establishing metrics, identifying process gaps, and implementing mechanisms that strengthen quality, reliability, and efficiency.
• Safely integrate and operate AI/ML-enabled solutions that improve outcomes, while demonstrating familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real-world products.

Skills

Cross-functional leadership

Program management

Stakeholder communication

System design knowledge

API design

Data modeling

AI/ML awareness

Risk mitigation

Education

Bachelor’s degree or equivalent

Job description

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

In this role, you will:

• Lead complex, cross‑functional technical programs from planning through delivery, aligning engineering, product, and business stakeholders around measurable outcomes.
• Establish program strategy, milestones, dependencies, risks, and operating mechanisms across multiple services, teams, or technical domains.
• Drive execution through clear communication, data‑informed decision‑making, structured problem solving, and timely escalation of issues that may affect delivery.
• Partner with technical leaders on system design, API design, data modeling, architecture decisions, and delivery plans for scalable solutions.
• Improve program predictability and operational excellence by establishing metrics, identifying process gaps, and implementing mechanisms that strengthen quality, reliability, and efficiency.
• Safely integrate and operate AI/ML‑enabled solutions that improve outcomes, while demonstrating familiarity with AI‑driven systems, tools, or workflows and applying AI/ML concepts to real‑world products.

Minimum Qualifications:

• Bachelor’s degree in a relevant technical, business, or equivalent field, or equivalent practical experience.
• Significant experience leading technical programs involving multiple engineering teams, services, or interdependent workstreams.
• Demonstrated ownership of program strategy, planning, execution, dependency management, risk mitigation, and stakeholder communication across a technical domain or organization.
• Strong understanding of software development and technical concepts, including system design, API design, data modeling, architecture, and operational practices.
• Experience using metrics, structured analysis, and delivery mechanisms to improve execution, quality, reliability, and business outcomes.
• Background in Data and/or Advertising Experience delivering complex, large‑scale technical programs across multiple domains, platforms, or organizations.
• Proven ability to influence architecture and technical direction through strong partnership with engineering and product leaders.
• Experience establishing operating models, governance, and continuous‑improvement mechanisms that increase delivery predictability and operational excellence.
• Demonstrated ability to use data and technical insights to identify trade‑offs, prioritize investments, and guide decisions in ambiguous environments.
• Experience leading programs that incorporate AI/ML‑enabled capabilities, including evaluating risks, coordinating responsible implementation, and translating AI/ML concepts into practical product or platform outcomes.

Preferred Qualifications:

• Background in Data and/or Advertising Experience delivering complex, large‑scale technical programs across multiple domains, platforms, or organizations.
• Proven ability to influence architecture and technical direction through strong partnership with engineering and product leaders.
• Experience establishing operating models, governance, and continuous‑improvement mechanisms that increase delivery predictability and operational excellence.
• Demonstrated ability to use data and technical insights to identify trade‑offs, prioritize investments, and guide decisions in ambiguous environments.
• Experience leading programs that incorporate AI/ML‑enabled capabilities, including evaluating risks, coordinating responsible implementation, and translating AI/ML concepts into practical product or platform outcomes.

The total cash range for this position in Chicago is $171,500.00 to $240,000.00. Employees in this role have the potential to increase their pay up to $274,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Benefits and perks

Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediagroup.com/life.

Accommodation requests

Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.

About Expedia Group

Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.

Important notice

Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs.

Equal Opportunity

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

Company Overview

Expedia Group, Inc. (NASDAQ: EXPE) is the global travel marketplace with one purpose: to help travelers explore the world, one journey at a time. Expedia Group™ connects travelers, partners, and advertisers through its trusted brands, leading technology, and rich first‑party data, delivering predictive, personalized experiences that shape the future of travel. Expedia Group’s ecosystem includes three flagship consumer brands – Expedia®, Hotels.com®, and Vrbo® – the largest B2B travel business, and a premier advertising network. Guided by an experienced and passionate global team, Expedia Group helps millions of travelers in more than 70 countries explore the world with confidence and ease.

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident about how they are. We do not send job offers via email, or any other messaging tools, to individuals we have not had prior contact with. Our email domain is @expediagroup.com. Our official careers website, where you can to find and apply for job openings, is here.