Sr Technical Platform Specialist - Blue Yonder

Lineage; Novi (MI); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and life insurance

401k retirement plan

Paid time off

Annual bonus eligibility

Minimum of 7 holidays

Job summary

A logistics firm is seeking a Senior Technical Platform Specialist - Blue Yonder to lead the deployment and support of the Blue Yonder TMS platform. This role requires a minimum of 12 years in IT, expertise in TMS systems, and strong project management skills. The candidate will engage with cross-functional teams to ensure successful implementations and ongoing maintenance. Benefits include health insurance, a 401k plan, and paid time off, encouraging a stable and supportive work environment.

Qualifications

• Minimum 12 years of IT experience.
• Experience with TMOD and TM within Blue Yonder.
• Excellent troubleshooting skills in the transportation business area.

Responsibilities

• Learn core business processes within trucking markets globally.
• Partner with businesses to document requirements and drive solutions.
• Design and maintain integrations between BY platform and other solutions.
• Coordinate project resources to ensure timely delivery.

Skills

In-depth knowledge of Blue Yonder TMS SaaS solutions

Strong understanding of transportation, logistics and supply chain processes

Proven self-management and project management skills

Outstanding written, verbal, and visual communication skills

Proficient in data analysis and problem-solving skills

Education

Bachelor's degree in Computer Science or Business

Job description

Overview

Our IT Infrastructure Organization is actively searching for a Sr Technical Platform Specialist - Blue Yonder, who will be the “go to” for our business users needing assistance with advanced projects, changes, issues and/or problems, and in resolving those needs within the Blue Yonder platform. Lineage is at the beginning of a global role out of the Blue Yonder TMS platform and this individual will play a crucial role in the successful deployment and then ongoing maintenance of this platform. Qualified individuals will have approximately 12 years of IT experience including Blue Yonder TMOD & TM and will approach this role with a global thinking mindset. This role combines part business analyst, part platform expert, and part program/project manager to help lead the platform roll-out and support the business after the successful execution. The ideal candidate will possess deep expertise in TMS systems (BY specifically), have a solid understanding of supply chain logistics, know or be able to coordinate needed expertise to provide solutions, and be adept at collaborating with cross-functional teams to ensure a seamless platform rollout and SLAs and enhancement needs are managed during steady-state.

The Senior Platform Specialist helps to shape the overall application/platform strategy and project portfolio by assisting in soliciting demand from the various business areas as well as ensuring valuable innovative technical solutions are brought forward and considered.

Please note: We are unable to sponsor work authorization now or in the future for this role

Responsibilities

• Quickly learns the various current core business processes within all the trucking markets of Lineage globally and the underlying systems and manual processes that support those processes at a very high level
• Maintains and develops internal business relationships and IT relationships to learn and influence the various key business and IT stakeholders.
• Partners with business and technology partners to elicit, analyze, translate, and document requirements/needs and drives solutions to solve those needs
• Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
• Determines platform solutions or configurations by studying information needs, conferring with users, and studying systems flow, data usage, and work processes.
• Works with executive and senior leaders to create and maintain an operating plan to achieve the strategic vision and operating platform that defines the people, processes, tools, and technology
• Provides internal support for evaluation of needed system functionality in existing and proposed applications to ensure solutions are optimized for quality and ongoing support.
• Helps to design and maintain integrations between the BY platform and other standard/strategic solutions globally. Evaluates non-standard integration needs to determine the best step for those needs.
• Manages the delivery of configuration and/or development needs to mitigate business requirements. Guides the business in the proper solution for those needs.
• Coordinates with business areas to ensure proper testing, documentation, and training for solutions
• Coordinates the project resources to ensure that projects are delivered on time and within budget
• Helps to ensure proper support and maintenance for IT systems are in place and participates in major incident management processes
• Helps to ensure proper licensing agreements are in place for COTS/SaaS application, cost are managed properly, and renewals are timely
• Helps to ensure proper SOX controls and security protocols are in place for systems within the Redistribution division
• Monitor system performance and propose enhancements to improve efficiency and user experience.
• Stay updated on industry trends and advancements in transportation management systems.
• Must be willing to travel (including internationally) during peak project milestones (anticipated to be ~30% travel)

Skills

• In depth knowledge of the Blue Yonder TMS SaaS solutions with implementation or upgrade experience
• Must have an in-depth knowledge of TMOD and TM (both Optimization and Execution) within Blue Yonder.
• Strong understanding of transportation, logistics and supply chain processes.
• Proven self-management and project management skills with the ability to manage multiple tasks, situations and deadlines.
• Able to understand business functionality (distribution business preferred) and translate it into application requirements
• Excellent understanding and experience with managing business complexity, project interdependencies, and organization change
• Intellectual curiosity and the ability to question thought partners across functional areas
• Outstanding written, verbal, and visual communication skills
• Proficient in data analysis and problem-solving skills. The ability to quickly troubleshoot problems that may arise from the transportation business area
• Ability to partner with other technical subject matter experts (SMEs) both internally and externally to identify the path (or paths) of resolution
• Strong understanding of basic system engineering, information risk and security guidelines, and architecture standards
• In depth understanding of the various software development lifecycles (e.g. Agile, Waterfall, etc.)

Experience

• Minimum of 12 years of IT experience or applicable work experience

Education Requirements

• Bachelor's degree in Computer Science or Business area; MBA a plus

Benefits

Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.