Sr. Technical GTM Enablement Specialist

OpenKrill; United States; Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Remote-friendly work culture

Generous leave plans

Wellness allowance

Learning & training support

WeWork access for remote teams

Kudos program

Job summary

Megaport seeks a Senior Technical GTM Specialist to serve as a technical authority bridging the Global GTM org with Compute, Storage, and Network platforms. You will translate platform capabilities into deployable architectures, building blueprints, enablement materials, and field-ready assets.

You will work at the intersection of deep technical expertise and customer-facing strategy, ensuring sophisticated solutions are articulated with precision for sellers and enterprise buyers.

Qualifications

• 5+ years of experience as a Solution Architect, Sales Engineer, or Technical Strategist in networking, storage and bare metal platforms.
• High attention to technical accuracy, clean layout, and clear formatting in every diagram, whitepaper, and lab guide.
• Diagramming with Figma, Lucidchart, Draw.io for customer-facing diagrams.
• Deep understanding of networking fundamentals (BGP, IP routing, firewalls).
• Hands-on experience with APIs, infrastructure automation (Terraform/Ansible).
• Ability to translate complex engineering concepts into plain language for sellers and buyers.
• Experience creating detailed technical documentation, architecture diagrams, and deployment guides.

Responsibilities

• Enablement Partnership & Technical Guides: write, design, and maintain clear technical guides for internal and external audiences.
• Global Solution Architecture Training: build and deliver technical trainings and workshops for all Global Megaport Solution Architects.
• Product & Engineering Roadmap Alignment: coordinate with product and engineering to stay ahead of releases and ensure complete enablement materials.
• Architecture Diagrams & Visuals: create clean, detailed architecture flows using Figma/Lucidchart/Draw.io.
• Better Together Reference Designs: build production-ready reference architectures, Terraform, and API scripts.
• Owns Technical Source of Truth: manage content requests for GTM leadership with accuracy.
• Hands-on Demos & Labs: create sandbox environments, demo scripts, and lab guides for deals.
• GTM Strategy & Deal Feedback: convert deal insights into actionable GTM strategy and feature requests.
• Thought leadership: contribute to whitepapers, solution briefs, and deep technical dives.

Skills

Senior Solution Architect

Attention to detail

Diagramming tools

Networking fundamentals

APIs & automation

Clear communication

Technical documentation

Tools

Figma

Lucidchart

Draw.io

Terraform

Ansible

Job description

About Megaport

We're not your typical tech company - and we don't want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We're publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 600 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun.

Our Team Culture

We're a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here - collaboration beats hierarchy, curiosity fuels our growth, and everyone's voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do.

We're committed to increasing representation in the tech industry and welcome applicants from all backgrounds. Don't meet every requirement? That's okay. If you're excited about this role, we encourage you to apply.

Your Role

The Senior Technical GTM Specialist acts as a technical authority within the Global GTM organisation, bridging our Megaport Network and Latitude.sh Compute and Storage platforms. This is a pivotal role in translating Megaport's platform capabilities into clear, deployable architectures for our customers. This role bridges Product, Engineering, and Go-to-Market teams by transforming complex multi-platform solutions into practical blueprints, technical enablement materials, and field-ready assets.

You will work at the intersection of deep technical expertise and customer-facing strategy, ensuring that highly sophisticated solutions - spanning connectivity, compute, storage, and emerging workloads - are articulated with precision and credibility.

This role provides a high impact career path for experienced Solution Architects who want to shape global Technical GTM strategy, and build technical content (diagrams, guides, labs, battlecards etc) that help influence & close deals.

Instead of high-level collateral, you will create concrete technical blueprints, clean architecture diagrams, API integration guides, and hands-on lab environments.

What You’ll Be Doing

• Enablement Partnership & Technical Guides: Partner closely with the Global Sales Enablement team to write, design, and maintain clear technical guides for both internal teams (Solutions Architects, Technical Account Managers & Global Sales team) and external audiences.
• Global Solution Architecture Training: Build & deliver technical trainings & workshops for all Global Megaport Solution Architects, ensuring accurate content in collaboration with product and product marketing.
• Product & Engineering Roadmap Alignment: Work directly with the Product managers and Engineering teams to stay ahead of upcoming product releases, test early feature builds, and ensure technical enablement materials are complete before the release. Leveraging product marketing and enablement teams to distribute.
• Architecture Diagrams & Visuals: Build clean, highly detailed, and professional architecture flows and design patterns using tools like Figma, Lucidchart, or Draw.io.
• "Better Together" Reference Designs: Build production ready reference architectures, Terraform, and API scripts showing how Compute, Network, and Storage connect seamlessly.
• Owns Technical Source of Truth: Serve as the accountable owner for deep technical content requests from GTM leadership and field teams to ensure accuracy and consistency.
• Hands-on Demos & Labs: Build interactive sandbox environments, demo scripts, and lab guides for Solution Architects to use, learn & demo in complex customer deals.
• GTM Strategy & Deal Feedback: Convert deal insights and win/loss data into actionable GTM strategy and concrete product feature requests for Engineering and Product teams.
• Contribute to thought leadership through whitepapers, solution briefs, and technical deep dives

What We Are Looking For

• Senior Technical Background: 5+ years of experience as a Solution Architect, Sales Engineer, or Technical Strategist in networking, storage and bare metal platforms.
• High Attention to Detail: Obsessive focus on technical accuracy, clean layout, and clear formatting in every diagram, whitepaper, and lab guide.
• Diagramming & Visual Tool Skills: Proven capability using Figma, Lucidchart, Draw.io, or equivalent tools to design clear, customer facing technical diagrams.
• Core Technical Knowledge: Deep understanding of networking fundamentals (BGP, IP routing, firewalls) and bare-metal server infrastructure.
• Hands‑on Capability: Strong experience working with APIs, infrastructure automation (Terraform/Ansible), and setting up live lab environments.
• Simple & Clear Communication: Ability to translate complex engineering concepts into direct, plain language for sellers and enterprise buyers.
• Demonstrated ability to create detailed technical documentation, architecture diagrams, and deployment guides
• You can work collaboratively in a fast‑paced, cross‑functional environment.

What We Offer

• Flexible working environment – a remote‑first culture with coworking options available
• Generous leave plans – including, parental leave, birthday leave, and a purchased annual leave program
• Health and wellness support – through a wellness allowance and employee wellbeing initiatives
• Comprehensive learning support – generous study and training allowance plus paid study leave
• Creative, modern workspaces – designed to inspire when you're not working remotely, plus access to coworking spaces via our global WeWork membership if you work remotely, but like to get out of the house sometimes
• Motivated, inclusive team – work alongside industry experts and fresh talent
• Recognition programs – celebrate achievements with our Legend and Kudos award

NOTE: All Megaport business correspondence is conducted via our business email accounts (@megaport.com). If you have any concerns, please reach out to Megaport's careers team [e-mail] directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under "@megaportau.com".

All applications will be treated in confidence.

Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that you’re entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.

If you have any questions, please reach out to Megaport's Talent Acquisition Team at [e-mail]