Sr. Technical Claims Specialist

W. R. Berkley Corporation; Alpharetta (GA); On-site; USD 120,000 - 180,000; Full time

Job summary

Berkley Oil & Gas, a W. R. Berkley Company, is seeking a Sr. Technical Claims Specialist in Alpharetta, GA to handle complex third-party CGL, auto BI and property damage claims. The role requires deep knowledge of coverage and contract interpretation, plus the ability to manage investigations and negotiations.

You will collaborate with defense counsel, assess exposures, and maintain precise documentation while delivering strong customer service.

Qualifications

• 15+ years of multi-line experience including high severity bodily injury claims.
• Litigation experience is required.
• Must be licensed as a Texas claims adjuster; other licenses a plus.
• Strong negotiation and communication skills.

Responsibilities

• Handle, negotiate and resolve third party CGL, auto BI and property damage claims.
• Conduct investigations and maintain customer and external party communications.
• Document files with key activities, statements, and coverage/contract interpretation.
• Work with outside defense counsel on litigation matters.

Skills

Negotiation

Investigation

Communication skills

Multijurisdictional experience

Contract interpretation

Policy interpretation

Customer service

Education

Bachelor’s Degree

Tools

MS Office

Job description

Company Details

Berkley Oil & Gas, a W. R. Berkley Company, is an innovative market leader dedicated to providing unique products and services tailored to the needs of businesses operating in the energy industry. We have a deep understanding of our clients’ operations and the exposures they face, and we make it a priority to stay well informed of the changing dynamics in the industry. With well over 250 years of combined energy experience, our objective is to provide total account solutions to our customers. This includes specialized coverages, risk services that complement existing safety practices, and claims management that reflects our in-depth knowledge of hazards and losses normal to this industry.

Company URL: https://berkleyoil-gas.com/

The company is an equal opportunity employer.

Responsibilities

The Sr. Technical Claims Specialist position will be responsible for handling, negotiating and resolving third party commercial general liability and automobile bodily injury and property damages claims to conclusion. This would include coverage verification, policy interpretation, contract interpretation, liability investigation and evaluation and negotiation of claims consistent with company policies and state regulations.

• Conduct and manage the investigative process, while demonstrating ongoing communication with the customer and relevant external parties.
• Documenting files to include all key activities, contacts made, statements taken, including a full outline covering all aspect of the claim requirements for resolution.
• Demonstrate understanding of medical terms, medical treatment and injury descriptions
• Demonstrate collaborative efforts in managing the litigation process with outside defense counsel
• Recognition and evaluation of potential exposures under the policy to establish timely, adequate reserves
• Conduct and manage the investigative process, while demonstrating ongoing communication with the customer and relevant external parties.
• Documenting files to include all key activities, contacts made, statements taken, including a full outline covering all aspect of the claim requirements for resolution.
• Demonstrate understanding of medical terms, medical treatment and injury descriptions
• Familiarity with Contractual Risk Transfer concepts and anti-indemnity laws
• Recognition and evaluation of potential exposures under the policy to establish timely, adequate reserves
• Manage the claim authorization process and negotiate claims with significant complexity
• Negotiation and settlement skills.
• May be deposed or testify in claims negotiations or trials
• Ability to follow detailed procedures and ensure accuracy in documentation and data.
• Excellent written and verbal communications; with ability to listen well.
• Uphold a high standard of customer service.
• Ability to use a win-win approach to resolve controversy.
• Recognizes differences in opinions and misunderstandings and encourages open discussion while working towards resolution.
• Accepts individual responsibility for all actions taken. Holds self and others accountable to the organization and stakeholders.
• Strong computer proficiency necessary.
• Multi-jurisdictional experience preferred.

Qualifications

• 15+ years of multi-line experience including high severity bodily injury claims.
• Must possess a current Texas claims adjuster license; additional licenses a plus.
• Litigation experience required

Education Requirement

• Bachelor’s Degree required or equivalent work experience.

Additional Company Details

We do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Sponsorship Details

Sponsorship not Offered for this Role