Sr. Technical Architect, L&D, Leo Production Operations

Amazon; Merritt Island (FL); On-site; USD 124,500 - 215,100; Full time

Benefits offered by this job

Comprehensive benefits

Equity opportunities

Competitive salary

Job summary

A leading technology company located in Merritt Island, Florida, is seeking a Sr. Technical Architect for Learning and Development to innovate and implement training strategies supporting their production operations. This position requires extensive experience in program management and a strong ability to develop scalable training programs. As a key contributor, you will shape the future workforce by driving key initiatives aligned with corporate goals. Attractive compensation package includes benefits and growth opportunities.

Qualifications

• 5+ years of program or project management experience.
• Experience delivering training cross-functionally with tech and non-tech teams.
• Proven track record of developing learning strategies in technology-driven organizations.

Responsibilities

• Develop and execute Learning and Development initiatives.
• Design and implement comprehensive learning solutions and training programs.
• Establish strategic partnerships to build talent pipelines.

Skills

Program or project management

Training delivery

Data analytics

Relationship building

Education

Bachelor’s degree

Tools

Learning Management Systems

Job description

Sr. Technical Architect, L&D, Leo Production Operations

Amazon Leo is Amazon’s low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.

Amazon Leo is seeking a Learning and Development Leader to drive talent development initiatives across our Production Operations teams. This leader will be crucial in shaping the future of our workforce capabilities, aligning with Kuiper’s mission to provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.

The Sr. Technical Architect will be responsible for creating innovative learning ecosystems, partnering with front line leaders to develop technical training plans and establishing career development frameworks that support Leo’s rapid growth and evolving technological landscape.

Reporting to the Sr. Manager of Learning and Development, this leader will influence Leo’s talent strategy and organizational capabilities. The role demands a strategic thinker who can translate business objectives into learning and development initiatives that drive performance, innovation, and employee engagement.

As a Sr. Technical Architect, you will play a pivotal role in shaping Leo’s future workforce. Your vision and execution will directly impact our ability to innovate, scale, and deliver on our mission of global connectivity.

Key Job Responsibilities

• Develop and execute on Learning and Development initiatives that directly that align with Kuiper goals and technological roadmap.
• Design, develop and implement comprehensive learning solutions and training programs to facilitate meaningful growth experiences for employees.
• Design and implement scalable learning ecosystems that can support rapid workforce growth and evolving skill requirements.
• Create a comprehensive career development framework for all levels, from hourly technicians to senior leadership.
• Establish strategic partnerships with Amazon peers, and industry experts to build talent pipelines and foster innovation in learning experiences.
• Establish key performance indicators (KPIs) and ROI measurements for learning and development initiatives, demonstrating impact on business outcomes.
• Provide a structured cadence of updates to stakeholders, offering insights into the status of learning priorities, potential risks, and achieved successes.
• Drive a culture of continuous learning and innovation throughout the organization while measuring success and developing best practices.
• Collaborate to develop a blended learning program that includes corporate culture, compliance, and role specific learning.

Export Control Requirement

Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

About the Team

ProdOps Learning & Development is not a simply team, rather we are people who create an environment that allows everyone to be safe, respected, engaged, appreciated, supported, well-trained, and where we lead with purpose. We work toward being the best L&D organization to have ever existed.

What we expect: Visible leadership. Ownership. Follow-through. Standards.

Our Tenets

• Business Impact – We have a measurable impact on Safety, Quality, and Cost & Productivity.
• Scalability – We scale our programs across people, settings, and skills.
• Learner Sentiment – We provide value to our customers and iterate based on their feedback.

Basic Qualifications

• 5+ years of program or project management experience
• 5+ years developing and delivering training cross functionally with tech and non-tech teams.
• Experience developing courses within an advanced Learning Management System.
• Experience working with and delivering training/information to all levels of employees
• Bachelor’s degree from an accredited university or equivalent experience
• Proven track record of developing, implementing and scaling learning strategies in high-growth, technology-driven organizations
• Demonstrated success in using data analytics to drive learning strategy and demonstrate business impact

Preferred Qualifications

• MBA or graduate degree or relevant experience.
• Detail oriented, excellent analytical, verbal, and written communication skills especially narrative writing
• Previous Operations Management experience strongly preferred as well as experience with business intelligence and analytics
• Strong interpersonal and relationship-building skills to effectively engage with diverse stakeholders.
• Proven experience in corporate learning and development
• Experience working with managers in implementing, streamlining, or automating systems and processes
• Proven ability to identify, analyze, and solve ambiguous problems
• Proficient in industry standard Learning Management Systems
• Ability to prioritize, be curious, and deliver results in a rapidly changing and ambiguous environment.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,500/year in our lowest geographic market up to $215,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Company: Amazon Kuiper Manufacturing Enterprises LLC

Job ID: A3123259