Sr. Team Lead

The TRIGO Group; Toledo (OH); On-site; USD 22,000 - 23,000; Full time

Job summary

TRIGO Global Quality Solutions in Toledo, OH is seeking a Sr. Team Lead to supervise and develop field teams across multiple sites, while ensuring quality and safety standards.

The role requires strong leadership, communication, and the ability to travel to client sites with a pay rate of $16-$17 per hour. Responsibilities include client relationship management, coordinating site operations, training inspectors, and reporting on performance.

Qualifications

• Proficient in English with strong communication skills.
• Must have reliable transportation to travel to multiple sites.
• Lift/move up to 50 pounds and stand for extended periods.
• Experience in a quality/manufacturing environment preferred.

Responsibilities

• Establish and maintain relationships with customers and site personnel.
• Daily communication with stakeholders at the site level.
• Assist Site Leaders and train inspectors; validate adherence to processes.
• Document non-conformances and report to Site Leader/Supervisor.
• Troubleshoot process issues and manage material movements with scanners.
• Ensure compliance with health & safety and customer policies.
• Facilitate information flow and maintain 5S/6S working environment.
• Collect and maintain company reports and use portals to record audits.

Skills

Proficiency in English

Communication skills

Microsoft Office

Excel (basic)

Gauges & measuring devices

Travel readiness

Physical stamina

Safety awareness

Education

High School Diploma or Equivalent

Tools

Scanners

Job description

TRIGO Global Quality Solutions is seeking to fill a Sr. Team Lead Position in Toledo, OH and surrounding areas. The rate of pay is $16-$17 per hour.

Candidate must have reliable transportation to travel to multiple sites to be considered for this position

Overall Purpose of a Sr. Team Lead

Ensure customer satisfaction by providing quality services/support and by training, developing and motivating team members

Provide leadership and guidance to site personnel

Support and maintain a positive and productive atmosphere at sites

Ensure all company and customer guidelines are upheld

May Report to

Site Manager / Site Supervisor / Sr. Site Leader / Site Leader

Responsibilities

Client relationship & Business development

• Establish and maintain relationships with customers and site personnel
• Daily communication with various stakeholders at the site level

Operations

• Assist Site Leaders or Sr. Site Leaders as needed
• Train to the Site Leader position and flex up to support in this role as needed
• Train inspectors and validate adherence to process (ie: audits)
• Communicate changes in projects and work instructions to inspectors
• Document and report non-conformances to Site Leader/Supervisor
• Make independent judgments for subjective scenarios according to project needs
• Troubleshoot and problem solve with the Site Lead/ Supervisor, for issues pertaining to process flow, new criteria, spikes/spills
• Manage material movements using inventory management tools (ie: scanners) as needed
• Work as an inspector when required
• Comply with local and company Health & Safety legislation, laws, and policies
• Comply with all TRIGO and site specific customer policies

Organization & management

• Facilitate communication of information within and between workgroups
• Assist in maintaining a 5S/6S working environment

Technical

• Collect and maintain company reports and data
• Utilize company web portals to record required audits and documentation

Other

• Any other duties as assigned

Knowledge, skills, abilities

Hard Skills

• Proficiency in English
• Excellent written and verbal communication skills
• Computer skills Microsoft Office (basic Microsoft Excel proficiency) and Outlook
• Proficient in the use of various gauges and measuring devices
• Demonstrated flexibility within a fast-paced challenging environment
• Ability to take initiative and handle highly sensitive and confidential material
• May require the ability to travel on a flexible schedule as needed for variable lengths of time and distances
• Walk and/or stand for long periods of time
• Lift / move 50 pounds
• Work in a repetitive environment to include one or more of the following: lift, twist, grasp, grip, reach, pull, push, bend, squat, kneel
• Work in an environment that may include exposure to extreme heat or cold, loud noises, moving mechanical parts or machinery, fumes and odors

Values and Attitude

Global team spirit

• Team player
• Caring for people
• Open-minded

Excellence

• Reactive
• Resilient to pressure
• Rigorous

Customer focus

• Client oriented
• Reliable & trustworthy
• Flexible

Initiative

• Autonomous
• Innovative
• Daring

Work experience

• 1+ year in Quality related position preferred
• Demonstrate leadership ability

Education background

• High School Diploma or Equivalent

About TRIGO Global Quality Solutions

Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of more than ten thousand professionals present in 20+ countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training.

The unrivaled expertise, industrial mindset and extensive global footprint that TRIGO has built up over the last 3 decades has made TRIGO the leading quality solutions provider using the latest innovative and reliable digital systems and standard processes, delivering results in the most demanding industries. TRIGO has recently started to expand its clientele by offering quality services to the medical, chemical and food industries.

TRIGO Global Quality Solutions is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability.

TRIGO Global Quality Solutions appreciates receiving all expression of interest; however, only those candidates invited for an interview will be contacted