Sr, Tax Operations

varsitybrands; Farmers Branch (TX); Hybrid; USD 75,000 - 105,000; Full time

Job summary

Varsity Brands is seeking a Senior Tax Operations professional in Farmers Branch, TX, to lead sales and use tax activities across jurisdictions. The role involves managing exemption certificates, responding to tax inquiries, and partnering with internal teams to ensure compliance and process efficiency.

Day-to-day work combines on-site presence with remote flexibility, focusing on accurate tax documentation, risk mitigation, and continuous improvement of tax workflows.

Qualifications

• Bachelor's degree in Accounting, Finance, or related field preferred.
• 3–5 years of progressive experience in sales and use tax or indirect tax compliance.
• Experience with exemption-certificate management and customer/jurisdictional issue resolution preferred.
• Experience with Vertex, HighRadius, or similar tax and receivables systems preferred.

Responsibilities

• Review and validate sales tax exemption certificates across multiple jurisdictions.
• Manage the exemption-certificate process in Vertex On-Demand, including quality checks and reporting.
• Respond to and resolve escalated tax inquiries and disputes with internal stakeholders and jurisdictions.
• Research sales and use tax questions, applying established guidance and escalating as needed.
• Support business-license compliance, including registrations and renewals with external agencies.
• Review, approve, and post customer tax adjustments in receivables per procedures.
• Monitor tax workflows and identify risks and opportunities to improve accuracy.
• Provide guidance and training on tax processes to Tax Specialists and cross-functional partners.

Skills

Sales tax compliance

Exemption-certificate management

Problem solving

Documentation skills

Communication skills

Tax systems knowledge

Education

Bachelor's degree in Accounting/Finance

Tools

Vertex On-Demand

HighRadius

Vertex/HighRadius systems

Job description

JOIN THE BEST TEAM IN SPORT & SPIRIT

At Varsity Brands, we believe every student deserves the opportunity to succeed and every educator wants to make a difference. It takes a team to make a real impact, and through our two divisions - BSN SPORTS and Varsity Spirit - and our network of 6,000+ employees and independent representatives, we are proud to partner with a wide range of educational institutions and club and professional sports to transform the student journey in SPORT and SPIRIT.

WORK LOCATION

Varsity Brands HQ - 14460 Varsity Brands Way, Farmers Branch, TX

WORK TYPE

Full-Time Hybrid

WORK HOURS

Monday - Thursday onsite, Friday remote / 8AM-5PM CST

HOW YOU WILL MAKE AN IMPACT

The Senior, Tax Operations supports the Company's tax compliance activities by managing complex sales and use tax processes, exemption certificate administration, tax inquiries, disputes, and related reporting. This role applies sound judgment to resolve issues, maintain accurate tax documentation, identify compliance risks, and improve processes across tax systems and workflows. The role serves as a knowledgeable resource to internal stakeholders and provides guidance to team members on day-to-day tax operations.

WHAT YOU WILL DO

• Review and validate sales tax exemption certificates across multiple jurisdictions, including applicable Canadian jurisdictions, resolving incomplete, expired, or complex documentation issues.
• Manage the exemption-certificate process in Vertex On-Demand, including quality checks, record maintenance, reporting, and process-improvement recommendations.
• Respond to and resolve escalated tax inquiries and disputes in Engage and HighRadius, partnering with internal stakeholders, customers, and tax jurisdictions as needed.
• Research sales and use tax questions, apply established tax guidance, and escalated technical or material matters appropriately.
• Support business-license compliance, including registrations, renewals, documentation, and coordination with external agencies.
• Review, approve, and post customer tax adjustments in receivables in accordance with established procedures and controls.
• Monitor tax-related workflows, trends, and service levels to identify risks, recurring issues, and opportunities to improve accuracy and efficiency.
• Serve as a resource to Tax Specialists and cross-functional partners by providing guidance, training, and support on tax processes and requirements.
• Partner with Procurement, Accounts Payable, Sales, Distribution, and Operations teams to support appropriate tax treatment of transactions and exemptions.
• Other duties as assigned.

QUALIFICATIONS

Knowledge, Skills, Abilities

• Strong working knowledge of sales and use tax compliance and exemption-certificate requirements across multiple jurisdictions.
• Ability to research tax questions, interpret established guidance, resolve complex operational issues, and escalated technical or material matters appropriately.
• Strong analytical, problem-solving, and documentation skills with a high degree of accuracy and attention to detail.
• Ability to manage high-volume tax workflows, prioritize competing requests, and identify recurring risks or process issues.
• Effective customer-service and communication skills for working with internal partners, external customers, and tax jurisdictions.
• Ability to provide day-to-day guidance and knowledge sharing without formal people-management responsibility.
• Experience with Vertex, HighRadius, or similar tax and receivables systems preferred.

Education, Certification and Experience

• Bachelor's degree in Accounting, Finance, or a related field preferred.
• Three to five years of progressive experience in sales and use tax, indirect tax compliance, or a closely related tax operations role.
• Prior experience with exemption-certificate management and customer or jurisdictional issue resolution preferred.
• Experience with Vertex, HighRadius, or similar tax and receivables systems preferred.

Success Indicators

• Exemption certificates and tax records are accurate, complete, current, and maintained in accordance with established requirements.
• Escalated tax inquiries, disputes, and customer adjustments are resolved accurately and within expected service levels.
• Tax workflows and recurring issues are monitored proactively, with risks escalated and improvement opportunities identified.
• Internal stakeholders and team members receive reliable guidance on routine tax processes and requirements.
• Business-license and related compliance activities are completed accurately and on time.

Supervisory Responsibility

This position has no direct reports. The role may provide day-to-day guidance, training, and process support to Tax Specialists and cross-functional partners.

Physical Demands and/or Work Environment

This job operates in a professional office environment. Largely a sedentary role with some filing requiring the ability to lift files, open filing cabinets and bending or standing on a stool as necessary.