Sr. Systems Manager: Planning

LEGO Brand Retail; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

LEGO Brand Retail seeks a Senior Systems Specialist to connect manufacturing planning, technology, and data for a Virginia site startup and ramp-up. You will support Production Planning, Shop Floor Planning, Materials Planning, and Import/Export, translating operational needs into scalable system solutions.

You’ll contribute to new system implementations, strengthen master data and reporting, and develop user expertise across global teams while ensuring planning accuracy and efficiency.

Qualifications

• Experience with ERP systems supporting production planning, manufacturing, materials planning or inventory control.
• Experience with data management tools, databases, system design and data integrity.
• Experience working with technical teams using Agile methodology.
• Understanding of manufacturing planning processes including material flow, inventory control, capacity and constraints.
• Experience implementing or improving planning systems and tools.

Responsibilities

• Lead and support system implementations, upgrades and improvements across supply planning functions.
• Represent Planning in global project forums and translate business requirements into system solutions.
• Act as a systems SME, guiding best practices and global standards while strengthening user capability.
• Collaborate with Production Planning, global specialists, Product Development and IT teams to improve planning efficiency.
• Strengthen data integrity and governance across planning master data and ECOs.
• Develop and improve reporting and data capabilities, including Power BI, for planning teams.
• Troubleshoot system and data issues, perform root cause analysis and coordinate resolutions.

Skills

ERP systems knowledge

Agile methodology experience

Data management

Cross-functional collaboration

Root-cause analysis

Tools

SAP HANA

Kinaxis

Power BI

Job description

Job Description

Imagine helping build the systems and planning capabilities behind a new U.S. manufacturing operation. As our Senior Systems Specialist, you'll connect manufacturing planning, technology, and data to help Production Planning deliver feasible, reliable plans as our Virginia manufacturing site continues its startup and ramp-up.

About the Role

As our Senior Systems Specialist, you'll serve as a key systems expert within Production Planning & Control, supporting Production Planning, Shop Floor Planning, Materials Planning, and Import/Export business functions.

You’ll help lead the implementation of the systems and tools that enable our teams to balance demand against manufacturing capacity, including machine time, labor, and material constraints. Working closely with local planning teams, global specialists, Product Development, and IT development teams, you'll translate operational needs into effective system solutions.

This role extends beyond day-to-day system support. You'll contribute to new system implementations and upgrades, strengthen master data and reporting capabilities, develop user expertise, troubleshoot complex system and data issues, and help establish scalable planning processes as our Virginia manufacturing operation grows.

During your first year, you'll play an important role in initializing and establishing the site's planning tools, including supporting the implementation of SAP HANA and Kinaxis as part of the factory startup.

Core Responsibilities

• Lead and support system implementations, upgrades, and improvements across Production Planning, Shop Floor Planning, Materials Planning, and Import/Export, including planning tools supporting the Virginia manufacturing site.
• Represent Planning functions in global project forums and system workstreams, translating business requirements into system solutions and coordinating implementation readiness.
• Serve as a systems subject-matter expert, providing guidance on system execution, best practices, and global standards while strengthening user capability.
• Partner with Production Planning, global specialists, Product Development, and IT development teams to identify and implement solutions that improve planning efficiency, accuracy, and productivity.
• Strengthen data integrity and governance across planning master data, planning parameters, ECOs, and related processes.
• Develop and improve reporting and data capabilities, including tools that increase the speed, accuracy, and value of information used by Planning teams.
• Troubleshoot complex system and data issues, perform root cause analysis, and coordinate solutions and escalation with appropriate local and global teams.

Tasks

• Develop and coordinate implementation plans, requirements, risks, dependencies, testing, and business-readiness activities for planning-system implementations and upgrades.
• Support the initialization and implementation of key planning tools for the Virginia factory startup and ramp-up, including SAP HANA and Kinaxis.
• Work directly with Production Planners and other functional users to understand operational needs and translate those needs into effective system, process, and reporting improvements.
• Coordinate planning master-data updates, monitor data accuracy, and troubleshoot issues affecting ECOs, planning parameters, master data, and system execution.
• Develop system training and user test plans and facilitate best-practice sharing to strengthen technical capability across the Planning department.
• Partner with the Productivity Lead and technical teams to identify and implement solutions that reduce manual workload, minimize errors, and improve process efficiency.
• Develop and streamline reporting and visualization capabilities, including the use of tools such as Power BI, to improve access to accurate and actionable planning information.
• Serve as the local escalation point for system-related issues and collaborate with global specialists and IT development teams to resolve problems and continuously improve planning capabilities.

Required Qualifications

Based on the intake materials, I would currently make these the requirements:

• ERP system implementation or ERP development experience supporting production planning, manufacturing, materials planning, and/or inventory control.
• Experience with data management tools, databases, system design, and data integrity.
• Experience working with technical or Product Lead teams using Agile methodology.
• Demonstrated understanding of manufacturing planning processes, including material flow, inventory control, capacity, and constraint management.
• Experience implementing, improving, or supporting systems and tools used within production planning or inventory-management environments.
• Demonstrated ability to troubleshoot system and data issues, identify root causes, and develop effective solutions.
• Ability to collaborate across business and technical functions and work effectively with both local and global stakeholders.
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