Sr. Systems Engineer-Tokyo Area

Extreme Networks; United States; Remote; USD 100,000 - 125,000; Full time

Job summary

A global networking solutions provider is seeking a motivated Senior Systems Engineer to join their team. This role involves supporting customers through the sales cycle, providing architectural guidance on IT solutions, and collaborating with account managers to deliver tailored technical solutions. The ideal candidate has over 5 years of experience in sales engineering, is fluent in Japanese, and possesses strong problem-solving abilities.

Benefits

Opportunity to work with modern networking technologies

Supportive team environment

Exposure to diverse customer environments

Qualifications

• 5+ years of experience in sales engineering, solutions architecture, or network consulting.
• Strong understanding of enterprise networking and cloud-managed networks.
• Fluent in Japanese and proficient in English.

Responsibilities

• Deliver technical presentations and product demonstrations.
• Design and validate high-level architectures for networking solutions.
• Provide pre-sales technical support for RFPs and RFIs.

Skills

Sales engineering

Solutions architecture

Network consulting

Excellent communication

Problem-solving

Education

Bachelor's degree in Computer Science, Engineering, or related technical field

Tools

Networking equipment

Cloud-managed platforms

Security technologies

Job description

Overview

Extreme Networks (NASDAQ: EXTR) is a global leader in cloud networking. We help enterprises drive digital transformation with AI-powered, cloud-managed solutions that are secure, scalable, and simple to operate. Our platform-led approach, backed by global recognition from Gartner and trusted by customers in 80+ countries, empowers enterprises to thrive in the connected economy.

Position Overview

We are looking for a motivated and technically proficient Senior Systems Engineer to join our team in Japan. As a trusted technical advisor, you will work closely with the sales team to support customers throughout the sales cycle. This includes conducting product demonstrations, delivering technical presentations, responding to RFPs, and providing architectural guidance on networking and IT solutions. You will play a critical role in helping customers understand the value of our solutions and in driving business growth across Japan.

This role is a key technical contributor within the sales process, helping design, present, and validate networking architectures that align with customer requirements. The ideal candidate brings strong hands-on experience across wired, wireless, and cloud-managed networks, combined with excellent communication and customer engagement skills.

Key Responsibilities

• Collaborate with account managers to identify customer needs and propose technical solutions that align with business goals.
• Deliver technical presentations, product demonstrations, and Proof of Concept (PoC) engagements for prospective customers.
• Design and validate high-level architectures for networking, wireless, cloud, and security solutions.
• Provide pre-sales technical support for RFPs, RFIs, and solution proposals.
• Act as a liaison between customers and product/engineering teams to provide feedback and ensure solution alignment.
• Build strong relationships with key technical stakeholders at customer organizations.
• Stay up to date on industry trends, competitive landscape, and emerging technologies.
• Support local events, webinars, and partner enablement sessions.
• Work collaboratively with partners and distributors to expand market reach.

Technical Skills & Experience

• Bachelor's degree in Computer Science, Engineering, or related technical field.
• 5+ years of experience in sales engineering, solutions architecture, or network consulting.
• Strong understanding of enterprise networking, switching/routing, wireless LAN, and/or cloud-managed networks.
• Good understanding of the Network Industry Landscape
• Excellent presentation, communication, and interpersonal skills.
• Strong troubleshooting and problem-solving capabilities.
• Understanding of cloud-managed networking platforms and integration with security and automation workflows.
• Comfortable with both physical and virtual network environments.
• Vendor certifications that demonstrate expertise in networking, wireless technologies, access control and cloud are highly preferred

Soft Skills

• Strong written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical audiences.
• Ability to work independently and manage multiple priorities.
• Customer-oriented mindset with strong problem-solving skills.
• Collaborative approach when working with internal teams and external partners.

Language Skill

• Fluent in Japanese (native or business level) and proficient in English (reading/writing/speaking)

What You’ll Gain

• Opportunity to work with a variety of modern networking technologies across diverse customer environments.
• Supportive team environment focused on continuous learning and collaboration.
• Exposure to enterprise, education, government, and service provider use cases in the Japan market.