Sr. Systems Engineer, Site Reliability

American Heart Association, Inc.; Dallas (TX); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Heart U university access

Employee Resource Groups

PTO 16 days per year

12 paid holidays

Tuition Assistance

Competitive retirement plan with match

Job summary

The American Heart Association is seeking a Sr. Systems Engineer, Site Reliability in Dallas, TX to optimize on-premise and cloud infrastructure, including Azure, AWS, and GCP. You will lead design, planning, and testing of scalable systems and drive robust security and cost controls across environments.

You will implement IAM solutions like Entra ID, SSO, and MFA, address complex issues, and mentor teams to advance reliability, security, and efficiency in a rapidly evolving IT landscape.

Qualifications

• Bachelors Degree or equivalent experience.
• 5 years minimum prior relevant experience.
• Required Skills: Analytical Thinking; Application Development; Attention to Detail; Collaboration; Database Structures; Effective Communication; Initiative; IT Architecture; IT Environment; Network Architecture; Network Engineering; Network Security; Operating System; Problem Solving; Programming; Software Development Life Cycle; Software Engineering; Structured Query Language (SQL); System Testing; Time Management; DevOps; Infrastructure as Code; Multi-Cloud Ops Management

Responsibilities

• Leads the design, planning, implementation, enhancement, and testing of both on-premise distributed systems and cloud resources (including Azure, AWS, GCP, Oracle, etc.).
• Conducts in-depth technical assessments, research, and testing of emerging technologies to support strategic initiatives.
• Develops and enforces advanced security measures, ensures rigorous compliance, and implements data protection strategies.
• Troubleshoots and resolves complex technical issues, providing expert-level support for identity and access management.
• Utilizes advanced automation tools and methodologies to optimize cloud operations and deployment processes.
• Implements services and strategies to optimize cloud spending and cost-saving opportunities.
• Designs and deploys IAM solutions such as Entra ID, SSO, and MFA for secure access control.
• Performs other duties as required within scope of the role.

Skills

Analytical Thinking

Application Development

Attention to Detail

Collaboration

Database Structures

Effective Communication

Initiative

IT Architecture

IT Environment

Network Architecture

Network Engineering

Network Security

Operating System

Problem Solving

Programming

Software Development Life Cycle

Software Engineering

SQL

System Testing

Time Management

DevOps

Infrastructure as Code

Multi-Cloud Ops Management

Education

Bachelors Degree or equivalent experience

Job description

Overview

Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.

The American Heart Association has an excellent opportunity for a Sr Systems Engineer, Site Reliability.

The Sr Systems Engineer, Site Reliability is a senior professional responsible for optimizing the IT infrastructure, including servers, storage systems, cloud operations, and identity management. Responsible for designing and implementing advanced server environments, enhancing storage solutions, and ensuring the highest levels of security and efficiency in cloud operations. Drives system reliability, performance, and security while guiding technical teams and supporting the organization’s growth and technological evolution.

The Association offers many resources to help you maintain work‑life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award‑winning corporate university, as well as additional training and support, locally.

Responsibilities

• Leads the design, planning, implementation, enhancement, and testing of both on‑premise distributed systems and cloud resources (including Azure, AWS, GCP, Oracle, etc.), ensuring robust and scalable solutions.
• Conducts in‑depth technical assessments, research, and testing of emerging technologies to support strategic initiatives and innovation.
• Develops and enforces advanced security measures, ensures rigorous compliance, and implements comprehensive data protection strategies across the infrastructure.
• Troubleshoots and resolves complex technical issues, providing expert‑level support for identity and access management.
• Utilizes advanced automation tools and methodologies to optimize cloud operations, streamline deployment processes, and enhance operational efficiency.
• Implements sophisticated services and strategies to optimize cloud spending, proactively identifying and leveraging cost‑saving opportunities.
• Designs and deploys advanced identity and access management (IAM) solutions, such as Entra ID, Single Sign‑On, and multi‑factor authentication, to ensure secure and efficient access control across all systems.
• Performs other duties as required or assigned which are reasonably within the scope and responsibility of the job level and family.

Qualifications

• Bachelors Degree or equivalent experience
• 5 years minimum prior relevant experience
• Required Skills: Analytical Thinking; Application Development; Attention to Detail; Collaboration; Database Structures; Effective Communication; Initiative; IT Architecture; IT Environment; Network Architecture; Network Engineering; Network Security; Operating System; Problem Solving; Programming; Software Development Life Cycle; Software Engineering; Structured Query Language (SQL); System Testing; Time Management; DevOps; Infrastructure as Code; Multi‑Cloud Ops Management

Compensation & Benefits

The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.

• Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
• Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; based on the type of position.
• Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well‑being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
• Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
• Work‑Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
• Tuition Assistance – We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.

EOE/Protected Veterans/Persons with Disabilities