Sr Systems Engineer

CommScope; San Jose (CA); Remote; USD 151,000 - 225,000; Full time

Job summary

A leading telecommunications company is seeking a Systems Engineer in California to offer technical sales support and account management. This role involves engaging with clients, conducting demos, and driving sales growth. The ideal candidate will have a strong technical background in Wi-Fi and routing technologies, paired with excellent communication skills. A comprehensive benefits package and opportunities for travel are included.

Benefits

Medical, dental, and vision plans

401(k) plan

Paid holidays and vacation

Qualifications

• 5+ years pre-sales experience with routing, switching, and Wi-Fi technologies.
• Strong ability to troubleshoot complex technical problems.
• Excellent communication skills for both technical and non-technical audiences.

Responsibilities

• Provide technical sales support and account management.
• Conduct technical demos and presentations.
• Engage in consultative solutions-based discussions.

Skills

Pre-sales engineering

Technical presentation skills

Troubleshooting complex problems

Written and verbal communication

Education

Undergraduate or graduate degree in relevant fields

Tools

Ekahau

Hamina

Cisco CCIE

Juniper JNCIA

Job description

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do.

Systems Engineer, CA (Central Valley) Territory

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do. Our RUCKUS Smart Wi-Fi, ICX switching, IoT, rich AI/ML Analytics software, secure policy user/device onboarding software, and broad portfolio of network management and control all redefine what’s possible in wireless connectivity and network performance with flexibility, reliability, and affordability. RUCKUS has an unbeaten track record of working better than anyone else in the industries we serve. Don’t just take our word for it. We can prove it.

This position is remote, requires 50% or more travel, and the candidate must live in the state of CA within the Central Valley (Modesto, Stockton, Sacramento, Fresno) or be willing to relocate at their own expense.

How You'll help us to connect the world:

The Systems Engineer provides end-customer focused technical sales support and influencing, technical management of the account, and is the trusted advisor. The Systems Engineer works as a team, along with a Territory Account Manager(s) and/or Partner Account Managers to sell RUCKUS networking solutions through a network of channel partners. The position of Systems Engineer will perform consultative solutions-based discussions to all levels of decision makers and will also provide technical demos, architectural and best practice designs, proof of concept trials, training, and presentations for end-customers, partners, prospects and at events.

The successful candidate will be a proficient self-starter, with strong technical skills, in-depth industry knowledge, and excellent communication skills with proven experience as an end-customer facing Systems Engineer. The preferred candidate will also possess working knowledge of the RUCKUS wireless and wired portfolio and related technologies.

Responsibilities:

• Pre-sales engineering network design, radio frequency passive and/or active planning, bill of material creation, sales opportunity engagement, and technical training individually or in larger group settings
• Identifying and driving the development of a territory account plan based on awareness of the business economics and trends of the industries, including vertical markets
• Have a working knowledge of RUCKUS Networks wireless, wired and software solutions
• Act as a trusted technical advisor to end-customers and partners with the ability to differentiate and competitively position RUCKUS solutions
• Assist the Territory and/or Partner Account Manager in driving revenue and selling solutions to achieve quota goals

Required qualifications for consideration:

• Undergraduate or graduate degree (BS/BA minimum) in Electrical engineering; Networking Engineering; Information Technology; Management Information Systems; Computer Science; or equivalent proven work-related experience
• Minimum 5 years pre-sales or equivalent experience working with route, switch, and Wi-Fi technologies
• A professional or associate level networking industry certification such as Cisco CCIE, CCNA, Juniper JNCIA, Aruba, RUCKUS RCNI or RCWA, CWNA, etc. is preferred
• Strong ability to support and manage the process of troubleshooting complex problems
• Highly effective technical presentation skills
• Strong verbal and written communications skills

Requirements: You will excite us if you have:

• A proficient understanding of pre-sales engineering, technical sales processes, and critical account management
• Ability to communicate both written and oral technical solutions to a variety of audiences that include executive level decision makers
• Advanced understanding of end-customer business drivers and how to map these to a end-customer network environment, including identification of improvement areas in network design
• Working knowledge of networking technical skills; specifically, 802.11 Wi-Fi technology evolution releases (Wi-Fi 5, 6, 7), RF antenna signal propagation behavior, best practices design and assessment, predictive heat map creation, wireless troubleshooting, wireless network optimization, IP routing and switching WAN/LAN design, setup and configuration, Layer 4-7 application services, security authentication methods and products, SASE, SD-WAN, RADIUS, AD, Virtualization environments/deployments, VM installations, (any of VMWare, KVM, Hyper-V, GCE, Azure, AWS), secure device/user onboarding solutions, etc. DevOps/REST or other common API programming knowledge a plus
• General knowledge of the following areas of specialization: Cloud services (SaaS); VLAN; security; VoIP; QoS wired/wireless; BYOD/MDM; P2P; mesh; wireless controller architectures; Wi-Fi protocols and transmission, RF design, indoor and outdoor wireless deployments; packet capture/analysis tools; and WLAN security
• Working knowledge of wi-fi design tools such as Ekahau and Hamina, etc.

Our salary ranges consider a wide variety of factors, including but not limited to benchmarking by independent third-party consultants, skill sets, years of experience, training, education, geography, and other business needs. Depending on experience, the range can be higher for candidates with exceptional experience and a demonstrated history of successful performance. This position's expected total compensation (base salary and commission range) is $151,000.00 - $225,000.00.

The candidate will be rewarded with a comprehensive benefits package, including medical, dental, and vision plans, life and accidental death insurance, a 401(k) plan, and participation in the Company’s Incentive Plan. Candidates starting with the Company will be eligible for eleven paid holidays in a full calendar year, two weeks of paid vacation (prorated based on start date), as well as other leave options.

CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at [e-mail]. You can also learn more about CommScope’s accommodation process and EEO policy at https://jobs.commscope.com/eeo