Sr Systems Administrator-Tech Ops

Temple University Health System, Inc.; Philadelphia (Philadelphia County); On-site; USD 90,000 - 120,000; Full time

Job summary

Temple Health seeks an experienced Sr Systems Administrator to lead design, implementation, and optimization of enterprise monitoring capabilities, focusing on observability and alerting across infrastructure and applications.

The role emphasizes technical leadership in monitoring, data analysis, and proactive incident response, with collaboration across Infrastructure, Security, and Service Management teams to drive operational excellence in a hospital network.

Qualifications

• Bachelor's degree in Computer Science or related field required.
• 5 years IT technical support experience required.
• 3+ years implementing, administering, and supporting infrastructure monitoring platforms required.
• 2+ years Unix/Linux administration experience preferred.
• 1+ year healthcare or hospital environment experience preferred.

Responsibilities

• Design, implement, and optimize enterprise monitoring solutions.
• Develop monitoring standards, alerting strategies, dashboards, and reporting.
• Improve service visibility while minimizing false positives and alert fatigue.
• Support proactive monitoring, incident response, and root cause analysis.

Skills

Monitoring

Observability

Data analysis

Alert management

Infrastructure ops

Unix/Linux admin

Education

Bachelor's Degree in Computer Science, Information Systems, or related field

Combination of relevant education and experience may be considered in lieu of degree

Tools

Zabbix

Azure Fundamentals

Linux

Job description

Temple Health is seeking an experienced Sr Systems Administrator to lead the design, implementation, and optimization of our enterprise monitoring capabilities. This role will serve as the technical lead for monitoring and observability initiatives, leveraging Zabbix and related technologies to improve visibility, alerting, and operational responsiveness across infrastructure and application environments.

The ideal candidate will possess strong technical expertise in monitoring technologies, observability, data analysis, alert management, infrastructure operations, and systems administration, along with a collaborative approach to driving operational excellence and continuous improvement.

This role requires three days on-site (Tuesday, Wednesday and Thursday) at Temple Health Women's and Families Hospital.

Key Responsibilities

• Design, implement, and optimize enterprise monitoring solutions.
• Develop monitoring standards, alerting strategies, dashboards, and reporting.
• Improve service visibility while minimizing false positives and alert fatigue.
• Support proactive monitoring, incident response, and root cause analysis.

Partner with Infrastructure, Network, Application, Security, and Service Management teams to implement monitoring requirements.

Analyze performance trends and identify opportunities for service improvement.

Maintain monitoring documentation, standards, and operational procedures.

Evaluate and recommend enhancements to the enterprise monitoring framework.

Education

• Bachelor's Degree in Computer Science, Information Systems, or related field Required or
• Combination of relevant education and experience may be considered in lieu of degree Required

Experience

• 5 years experience with IT technical support Required
• 5 years experience with IT infrastructure support Required
• 3+ years of direct experience implementing, administering, and supporting infrastructure monitoring platforms
• 2+ years of Unix/Linux administration experience Preferred
• 1+ year of experience working in a healthcare or hospital environment Preferred

Licenses

• Zabbix Certified Specialist (ZCS) Preferred
• Zabbix Certified Professional (ZCP) Preferred
• Azure Fundamentals Preferred

Your Tomorrow is Here!

Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc., and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University.

To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here!

Equal Opportunity Employer/Veterans/Disabled

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Your Tomorrow is Here!

Temple Health is committed to setting new standards for preventing, diagnosing and treating major diseases in our community and across the nation. Achieving that goal means investing in our employees' success through staff and leadership development. Our recruitment strategy is to attract and retain a diverse, high performing workforce that fosters a healthy, safe and productive environment for our patients and colleagues alike.