Sr. System Administrator

Power3 Solutions; Fort Meade (MD); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive health plans

401k matching

12+ paid holidays

PTO 25 days

Career development

Job summary

Power3 Solutions in the Fort Meade area seeks a Sr. System Administrator to support implementation, troubleshooting and maintenance of IT systems. You will manage day-to-day operations, monitoring and problem resolution across client/server/storage/network devices, and provide Tier 1/2 support.

Qualified candidates hold TS/SCI with Polygraph, UNIX/Windows experience, and strong systems engineering skills. The role emphasizes reliability, performance improvements, and coordination with agency

Qualifications

• Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
• Five (5) years of additional SA experience may be substituted for a bachelor’s degree.
• Three (3) years experience installing, configuring, maintaining, troubleshooting, and using system security tools.

Responsibilities

• Provide support for implementation, troubleshooting and maintenance of IT systems.
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
• Manage the daily activities of configuration and operation of IT systems.
• Provide assistance to users in accessing and using IT systems.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
• Provide support for the escalation and communication of status to agency management and internal customers.
• Optimize system operations and resource utilization, and perform system capacity analysis and planning.
• Provide in-depth experience in trouble-shooting IT systems.
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
• Configure and manage UNIX and Windows operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.

Skills

IT systems

Troubleshooting

Tier 1 support

Tier 2 escalation

UNIX

Windows

Network fundamentals

Capacity planning

Security tools

Education

Bachelor's degree in a technical discipline

Tools

ELK

Tripwire

VMware

RedHat SELinux

Job description

We solve difficult business, IT, and analytic problems by addressing the whole problem – not just the symptoms – using interdisciplinary approaches that are both practical and innovative. We provide fresh alternatives to ordinary, mainstream consulting firms through small, highly skilled, and hand-picked teams that can meet clients' needs in any industry. Our broad interdisciplinary understanding allows us to provide the right solution, even if it is from outside the industry or traditionally defined problem space. We bring Public and Private, Civilian and Military expertise to every case.

We are hiring a Sr. System Administrator to work in the Fort Meade, MD vicinity. Position location is subjectto change based on central MD client's needs.

Required: TS/SCI with a Polygraph

Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

The Level 2 System Administrator (SA) shall possess the following capabilities:

• Provide support for implementation, troubleshooting and maintenance of IT systems
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
• Manage the daily activities of configuration and operation of IT systems
• Provide assistance to users in accessing and using IT systems
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Provide in-depth experience in trouble-shooting IT systems
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance

Individual Capabilities/Experience Required:

• Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor’s degree.
• Three (3) years experience installing, configuring, maintaining, troubleshooting, and using system security (container security, virtual machine security, security boundary enforcement), configuration, and reporting tools.

Individual Capabilities/Experience Desired:

• Experience with the following tools is strongly preferred: ELK, Tripwire, VMware, RedHat SELinux security tool suite

We have all the PERKS! You are our most valuable resource — your ambition, your knowledge, yourcreativity. We offer an industry-leading set of benefits to supplement your normalsalary compensation. We have you covered with flexible ways to balancework and home life, full health benefit premium coverage, and generouscontributions toward your retirement.

• Competitive health, dental, and vision plans with 100% paid premiums.
• 401k: We contribute 6% even if you don't!
• Time Off: 11 standard holidays, and 25 days of PTO
• Career Development: Get career counseling and individualized career development plans, including education and training.
• Employee referral bonuses for successful hires

We are anEqual Opportunity/Affirmative Action employer.

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.