Sr. Strategic Accounts Manager, CRM - USA

Medtronic; Kansas City (KS); Remote; USD 140,000 - 161,000; Full time

Job summary

A global healthcare technology leader is seeking a Sr. Manager for CRM US Strategic Sales. This role requires a strong background in sales management and negotiation skills. You will be responsible for developing and managing CRM opportunities with large strategic accounts. A Bachelor's degree and significant experience in sales within major healthcare systems are required. This position offers a competitive salary and benefits package.

Benefits

Competitive salary

Flexible Benefits Package

Annual incentive plan

Qualifications

• Minimum of 7 years of sales experience or advanced degree with a minimum of 5 years of sales experience.
• Experience managing and negotiating within the largest IDN’s and GPO’s in the US Market is a plus.

Responsibilities

• Develop and manage CRM opportunities in large strategic accounts.
• Negotiate and oversee development of CV contracts for compliance.
• Work closely with key stakeholders to drive CRM growth.
• Communicating clinical and economic value to key stakeholders.

Skills

Sales experience

Negotiation skills

Relationship building

Leadership

Education

Bachelor's degree

Job description

We anticipate the application window for this opening will close on - 10 Oct 2025

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.

The Sr. Manager, CRM US Strategic Sales will oversee the development, evolution, and implementation of the large account management process and negotiation roadmaps for new technology and existing OU portfolio of products. The Senior Manager will develop partnerships with large medical groups and hospital IDN networks to drive long term strategic partnerships for the MDT CV OU to drive attainment of short and long-term business results. The position reports to the Sr. Strategic Accounts Director, US market. Role can be located anywhere in the US.

Responsibilities

• Develop and manage CR M opportunities in large strategic accounts, and corporate accounts. Understand the process of collaboration with the existing strategic account organization
• Develop value and differentiation with Key Stakeholders, Executives, and C-Suite in the CV space.
• Prioritize new business development opportunities that directly align to established strategies and product lines of the OU and present to senior management.
• Analyze accounts to understand total addressable opportunities and specific activity leveraging the funnel into revenue opportunities.
• Negotiate and oversee development of CV contracts for compliance, terms and conditions, renewals and extensions.
• Coordinate with clinical experts, marketing, and senior leadership to develop and implement innovative business proposals, programs and concepts.
• Building the go to market negotiation and pricing strategy for Regional and National IDN’s, GPO’s and Aggregations in the US Market.
• Build and support the negotiation strategy for large multi-regional and national systems and well as smaller systems
• Work closely with key stakeholders in the field and the commercial marketing organization of the OU to develop and implement strategies to accelerate prospecting and new business growth.
• Communicating clinical and economic value to healthcare professionals, hospital administrators, and C-suite executives.
• Working in a matrixed environment to build regional strategies with the Area and Regional Sales VPs and their teams to drive CR M growth.

Role Competency Expectations

• Autonomy
• Manages multiple functions that includes multiple teams led by directors, managers and/or supervisors
• Provides clear strong leadership on organizational strategy & future direction
• Performs work without appreciable direction
• Focus on driving results
• Leads the development of the strategy for new technology launches for CR M
• Accountable for achievement of key AOP goals • Management authority

Innovation & Complexity

• Champions and develops large account management strategies to optimize CR M leadership relationships within major US health systems.
• Ability to navigate the clinical, operational, and financial channels of a complex sale to drive closure across the entire portfolio of products.
• Develops barriers to entry to defend high share partnerships to defend revenue.
• Develops innovative strategies to break competitive contracts and gain growth through negotiations and leverage.

Communication & Influence

• Identifies, initiates, establishes, and develops long term strategic relationships and alliances with key organizational stakeholders & external partners
• Serves as spokesperson for the new technology Sales Strategy to internal stakeholders in partner OU’s and the Strategic Account Organization; makes recommendations to leadership regarding strategy & direction
• Capable of strong internal communication strategies that drive alignment around sales execution and contract management to optimize growth and share gains.

Leadership & Talent Management

• Supports and guides the Strategy & Planning function that includes multiple teams led by directors and/or senior managers in the US market
• Partners with field leadership to support and develop best practices in large account management and contract optimization
• Works in a matrixed leadership role to drive successful negotiations and account management strategies

Knowledge & Experience

• Exhibits advanced management and leadership knowledge to lead cross-department project teams and ability to manage across multiple functions
• Has achieved mastery within strategy, architecture, and strategic partnerships within large US IDN’s, GPO’s and aggregations.
• Deep core knowledge of internal stakeholder and the ability to build relationships that support the CR M vision.
• Must have a proven track record in negotiating leveraged and complex contracts in large US systems.

Must Have: Minimum Qualifications

• Bachelor’s degree required
• Minimum of 7 years of sales experience or advanced degree with a minimum of 5 years of sales experience

Nice to Have

• MBA or MA in marketing or communications preferred
• Experience managing and negotiating within the largest IDN’s and GPO’s in the US Market.
• Management experience
• Formal training in negotiation strategy and large account management.
• Excitement and passion for C RM and an appreciation for an ever-evolving marketplace

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):140000 This position is eligible for an annual long-term incentive plan.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people.

EEO Statement

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.