Sr. Staff Product Support (R6458)

Shield; Seattle (WA); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Bonus

Benefits

Equity

Job summary

Shield AI is seeking a Staff Product Support to lead logistics and sustainment planning for a next‑generation autonomous aircraft system. The role oversees maintenance concepts, provisioning, spares planning, and sustainment documentation across development, flight test, production, and operations.

The ideal candidate will have hands-on experience with maintenance task analysis, reliability and maintainability artifacts, and supply support planning and execution for defense aviation programs.

Responsibilities

• Lead logistics and sustainment planning activities across design, production, deployment, and field support phases.
• Develop, manage, and maintain integrated logistics support products including maintenance concepts, provisioning inputs, spares planning, and sustainment documentation.
• Perform and manage Maintenance Task Analysis to define maintenance requirements, task frequencies, tools, and labor hours.
• Develop and maintain Logistics Control Number structures to support provisioning and sustainment data management.
• Collaborate with engineering, program management, manufacturing, supply chain, field operations, and customer stakeholders to align logistics requirements with design and execution.
• Support Reliability and Maintainability activities including FMECA data analysis and maintenance improvements.
• Lead supply support activities: spares analysis, provisioning, forecasting, inventory planning, and obsolescence management.
• Coordinate with suppliers, depots, repair vendors, and internal teams for timely parts availability.
• Support proposal development, basis of estimate inputs, staffing plans, and logistics cost estimates.
• Ensure logistics activities comply with defense standards, export controls, and company processes.

Job description

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BATaircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visitwww.shield.ai. Follow Shield AI onLinkedIn,X,Instagram,andYouTube.

We are seeking an experienced Staff Product Support to support the design, development, integration, and fielding of a next-generation autonomous aircraft system. This role will lead the logistics planning, supply support, sustainment analysis, and lifecycle support activities across development, flight test, production, and operational sustainment.

The ideal candidate has strong experience supporting military or defense aviation programs and understands how logistics products, supportability analysis, maintenance planning, and supply chain execution contribute to mission availability and operational readiness. This position requires hands‑on experience with Maintenance Task Analysis, Logistics Control Numbers, Reliability and Maintainability artifacts, and Supply Support planning and execution.

What You’ll Do

• Lead logistics and sustainment planning activities for a UAS program across design, production, deployment, and field support phases.

• Develop, manage, and maintain integrated logistics support products, including maintenance concepts, support equipment design, provisioning inputs, spares planning, and sustainment documentation.

• Perform and manage Maintenance Task Analysis to define preventive and corrective maintenance requirements, task frequencies, required tools, support equipment, skill levels, labor hours, and maintenance levels.

• Develop and maintain Logistics Control Number structures to support provisioning, maintenance planning, technical documentation, configuration tracking, and sustainment data management.

• Partner with engineering, program management, manufacturing, supply chain, field operations, and customer stakeholders to ensure logistics requirements are incorporated into system design and program execution.

• Support Reliability and Maintainability activities, including Level of Repair Analysis, FMECA data analysis, maintainability assessments, corrective action planning, reliability growth inputs, and operational availability improvement initiatives.

• Lead supply support activities, including spares analysis, provisioning, parts forecasting, inventory planning, reorder recommendations, repair pipeline coordination, sustainment risk identification, and obsolescence management.

• Coordinate with suppliers, depots, repair vendors, and internal teams to ensure timely availability of parts, support equipment, and logistics resources.

• Support proposal development, basis of estimate inputs, staffing plans, sustainment strategies, and logistics cost estimates for new and existing UAS programs.

• Ensure logistics activities comply with applicable defense standards, contract requirements, export control requirements, and company processes.

What You’ll Bring

• Required Qualifications

#LI-JM1

Full-time regular employee offer package:

Pay within range listed + Bonus + Benefits + Equity

Temporary employee offer package:

Pay within range listed above + temporary benefits package (applicable after 60 days of employment)

Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits.

Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed toequal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.