Sr. Staff Product Specialist (Solutions Architect)

OneTrust; San Francisco (CA); Hybrid; USD 190,000 - 240,000; Full time

Benefits offered by this job

Healthcare coverage

Equity RSUs

Bonus opportunities

Parental leave

Job summary

OneTrust is seeking a Specialist Solutions Architect to lead AI Governance initiatives within our Design Partner Program. You will partner with top customers to operationalize enterprise-scale AI governance, translate business needs into product strategy, and guide cross-functional teams across Product Management, Engineering, and Executive Leadership.

You will drive adoption, define governance patterns, and shape platform capabilities to reduce risk while accelerating responsible AI deployment

Qualifications

• 8+ years in solution architecture, enterprise architecture, or strategic customer-facing roles in enterprise SaaS.
• Significant experience in AI Governance, Responsible AI, AI Risk Management, Privacy, Security, and Compliance.
• Proven ability to translate regulatory requirements and customer needs into scalable product capabilities and workflows.

Responsibilities

• Define the AI Governance solution vision translating customer requirements, regulations, and market needs into platform capabilities and roadmap priorities.
• Lead discovery sessions, architecture workshops, and technical assessments focused on AI governance and enterprise adoption.
• Bridge customer needs with Product Management, Engineering, and Architecture to create reusable investments and reference solutions.
• Design scalable, secure solution patterns across AI inventories, risk management, governance workflows, and policy management.
• Define integration approaches including APIs, data flows, and governance controls for enterprise ecosystems.
• Influence product direction through customer insights and hands-on design to improve adoption and speed.
• Act as the voice of the customer in roadmap planning and cross-functional prioritization.

Skills

Strategic thinking

Customer-facing

Technical depth

Systems thinking

Executive communication

Influential leadership

Ambiguity tolerance

Execution oriented

Education

Bachelor’s degree in a relevant field

Advanced certifications in AI governance, privacy, security, or architecture

Tools

APIs

Data governance

Job description

Strength in Trust

OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down - it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like.

OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society.

The Challenge

We're looking for a Specialist Solutions Architect with deep knowledge of AI Governance Solutions, Responsible AI, and Enterprise AI Adoption to join our R&D, Customer Engineering team, and lead the AI Governance Initiatives within the Design Partner Program. This is a highly strategic customer-facing role responsible for partnering with some of OneTrust's most innovative and influential customers as they operationalize AI Governance at enterprise scale.

The Specialist Solutions Architect serves as the bridge between Customers, Product Management, Engineering, and Executive Leadership. You will work directly with AI leaders, governance teams, privacy officers, legal stakeholders, and engineering organizations to understand emerging AI risks, adoption barriers, governance requirements, and business objectives. Your mission is to transform these insights into product strategy, platform capabilities, and roadmap investments that shape the future of OneTrust's AI Governance portfolio.

Success in this role means helping customers govern AI with confidence while accelerating market adoption, influencing product direction, and ensuring OneTrust remains the trusted platform for responsible AI at enterprise scale.

Your Mission

• Define the AI Governance solution vision by translating strategic customer requirements, emerging regulations, and market needs into scalable platform capabilities, architectural patterns, and roadmap priorities.
• Serve as the primary technical and domain advisor for Design Partner customers, leading discovery sessions, architecture workshops, solution reviews, and technical assessments focused on AI governance, responsible AI, and enterprise AI adoption.
• Bridge customer needs with Product Management, Engineering, and Architecture by turning complex business objectives, governance requirements, and implementation gaps into reusable product investments and reference solutions.
• Design scalable, secure, and resilient solution patterns across AI inventories, AI assessments, AI risk management, governance workflows, model oversight, policy management, and compliance operations.
• Define integration and implementation approaches including APIs, data flows, governance controls, identity considerations, and operational workflows that enable customers to connect OneTrust into their broader enterprise ecosystem.
• Influence product and engineering direction through customer insight, technical feasibility analysis, and hands‑on solution design that improves adoption, implementation speed, product quality, and long‑term platform reuse.
• Act as the voice of the customer in roadmap planning, executive reviews, and cross‑functional prioritization, ensuring high‑value customer challenges become differentiated platform capabilities.
• Drive measurable customer outcomes tied to AI governance maturity, compliance readiness, risk reduction, operational efficiency, customer adoption, and long‑term expansion opportunities.
• Establish best practices, reference architectures, and reusable implementation patterns that help internal teams and strategic customers operationalize responsible AI at enterprise scale.
• Represent OneTrust as a thought leader on AI governance frameworks, responsible AI principles, and enterprise solution design through strategic customer engagements, workshops, and field enablement.

You are

• A strategic and customer-facing technical leader who can operate at the intersection of product strategy, solution architecture, and AI governance domain expertise.
• Comfortable engaging with executives, architects, engineers, product leaders, legal stakeholders, privacy teams, and governance leaders.
• Deeply technical while able to translate architectural tradeoffs and governance complexity into clear business outcomes.
• A systems thinker who designs for scalability, reuse, security, resilience, and long‑term platform maintainability.
• Strong in ambiguity and able to balance immediate customer needs with broader platform strategy.
• Customer‑obsessed and motivated by turning enterprise AI governance challenges into practical, high‑impact solutions.
• Influential without direct authority, with strong judgment, stakeholder management, and cross‑functional leadership skills.
• Passionate about responsible AI, emerging AI regulations, and helping customers adopt AI with trust and control.
• Execution‑oriented, collaborative, and accountable, with the ability to move from strategy to detailed solution design.
• Energized by creating repeatable patterns, improving product direction, and delivering measurable business impact across multiple strategic engagements.

Your Experience Includes

• 8+ years of experience in solution architecture, enterprise architecture, solutions consulting, technical product leadership, or strategic customer‑facing roles in enterprise SaaS environments.
• Significant experience in AI Governance, Responsible AI, AI Risk Management, Privacy, Security, Compliance, Data Governance, or related governance domains.
• Proven experience working directly with enterprise customers to define requirements, lead discovery, shape technical strategy, and drive adoption.
• Demonstrated ability to translate regulatory requirements, governance frameworks, and customer needs into scalable product capabilities and operational workflows.
• Experience designing enterprise‑scale SaaS solutions, including APIs, integrations, data models, architecture patterns, and secure implementation approaches.
• Strong understanding of AI technologies, generative AI, LLMs, AI agents, evaluation frameworks, and governance considerations associated with enterprise AI deployments.
• Experience partnering across Product Management, Engineering, Architecture, UX, Legal, Privacy, Security, and Go‑To‑Market teams to influence roadmap and execution.
• Strong executive communication, workshop facilitation, presentation, and stakeholder management skills.
• Demonstrated ability to influence product strategy through customer insights, technical analysis, market understanding, and business impact assessment.
• Experience creating reference architectures, reusable implementation patterns, best practices, or solution standards that improve scalability and customer outcomes.
• Familiarity with AI regulations and frameworks such as the EU AI Act, NIST AI RMF, ISO 42001, model governance frameworks, and responsible AI principles.
• Bachelor’s degree in a relevant field is required; advanced certifications or credentials in AI governance, privacy, security, or architecture are a plus.

Where we Work

We are embracing an office‑first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person.

Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview.

Benefits

As an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company‑paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.

Resources

Check out the following to learn more about OneTrust and its people:

• OneTrust Careers on YouTube
• @LifeatOneTrust on Instagram

Your Data

You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.

Our Commitment to You

When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career.