Sr. Staff Product Designer, AI/ML

ServiceNow

Kirkland (WA)

Sur place

USD 191 000 - 334 000

Plein temps

Il y a 37 heures

Soyez parmi les premiers à postuler

Générateur de candidature

Une candidature complète en une minute — un CV et une lettre de motivation personnalisés, prêts à envoyer.

Passez les filtres ATS

Avantages offerts par ce poste

Health plans

401(k) plan

ESPP

Matching donations

Flexible time away

Family leave programs

Résumé du poste

ServiceNow in Kirkland, WA is seeking a Senior Staff Designer for the AI/ML team to shape design direction of a strategic AI product handling large data sets. You will work across strategy and hands-on design, defining evolving patterns and laying the foundation for the team.

The role blends high-level vision with practical execution to improve experiences enterprise-wide. The position requires a proven design leader with 10+ years of experience and a track record in data-centric product design.

Qualifications

Experience integrating AI into work processes, decision-making, or problem-solving.
10+ years of relevant design experience.
Experience designing products/features for complex, interconnected data (analytics platforms, data visualization, enterprise data tools).
An inspiring portfolio with exceptional product design solutions for end-to-end journeys.
Experience producing high-fidelity specifications for deliverables across domains.
Advocate for design value and purpose across the company and externally.
Influence skills to improve product design processes across teams.
Experience participating in full product development lifecycle of web/software apps.
Experience in user experience design or industry experience (corporate, software, web or agency).

Responsabilités

Lead large, cross-product initiatives delivering world-class product experiences that influence product strategy.
Drive exceptional end-to-end user experience, design languages, and frameworks across domains.
Provide strategic direction and leadership for large collaborative efforts with multidisciplinary teams.

Connaissances

AI integration

10+ years design

Data visualization

Portfolio

High-fidelity specs

Design leadership

Process improvement

Product lifecycle

UX design experience

Description du poste

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Team & Role

This role is part of our Product Design team that uses their superpower of empathizing, understanding, and applying our users’ and customers’ needs, with the mission to created product experiences they love. Our designers come from a varied set of skills and background - design systems, visual, interaction, content, and product design. At ServiceNow, design has a very intentional seat at the table, so our team collaborates closely with both engineering and product management from the get-go.

Learn more about our team here: https://www.linkedin.com/company/servicenow/life/userexperience/

You’ll shape the design direction of a strategic AI product that shapes large data sets to accelerate and optimize an organization's AI system. As a Sr. Staff Designer on the AI/ML team, you’ll operate at multiple levels: thinking strategically about where the products should go while staying hands‑on with the actual design work. These products are still early and evolving, which means you’re not just refining existing patterns — you’re helping define what they become. Your design decisions become the foundation the team builds on.

What You Get To Do In This Role

You get to lead large, cross-product initiatives and deliver world‑class product experiences that will influence the product strategy and transform how people work around the world.
You drive exceptional and innovative end‑to‑end user experience, design languages, and frameworks across one or more domains or key strategic initiatives.
You provide strategic direction, vision, and leadership for large collaborative efforts with multidisciplinary teams. You will share knowledge and expertise with others across the company and externally to elevate colleagues, teams, and community of practice

Qualifications

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision‑making, or problem‑solving. This may include using AI‑powered tools, automating workflows, analyzing AI‑driven insights, or exploring AI's potential impact on the function or industry
10+ years of relevant design experience
Experience designing products or features that help users work with complex, interconnected data (e.g., analytics platforms, data visualization, or enterprise data tools)
An inspiring portfolio demonstrating exceptional and innovative product design solutions for end‑to‑end user journeys that satisfy user needs and business objectives
Experience in producing high‑fidelity specifications for deliverables such as product design experiences, design languages, and frameworks across one or more domains or key strategic initiatives
Advocate for design value and purpose across the company and externally to elevate colleagues, teams, and community of practice
Influence skills and drive to continuously improve product design processes across business units and design teams
Experience participating in the complete product development lifecycle of web and/or software applications
Experience in user experience design or industry experience (corporate, software, web or agency)

Preferred Qualifications

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision‑making, or problem‑solving. This may include using AI‑powered tools, automating workflows, analyzing AI‑driven insights, or exploring AI's potential impact on the function or industry
10+ years of relevant design experience
Experience designing products or features that help users work with complex, interconnected data (e.g., analytics platforms, data visualization, or enterprise data tools)
An inspiring portfolio demonstrating exceptional and innovative product design solutions for end‑to‑end user journeys that satisfy user needs and business objectives
Experience in producing high‑fidelity specifications for deliverables such as product design experiences, design languages, and frameworks across one or more domains or key strategic initiatives
Advocate for design value and purpose across the company and externally to elevate colleagues, teams, and community of practice
Influence skills and drive to continuously improve product design processes across business units and design teams
Experience participating in the complete product development lifecycle of web and/or software applications
Experience in user experience design or industry experience (corporate, software, web or agency)

For positions in this location, we offer a base pay of $190,900 - $334,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third‑party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

Obtenez votre examen gratuit et confidentiel de votre CV.

ou faites glisser et déposez votre fichier ici.