Sr. Specialist - Security Analytics & Operations

Charles Schwab Inc.; Southlake (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Charles Schwab Inc. is seeking a Sr. Specialist for Security Analytics & Operations. You will investigate high-risk alerts, document findings, and escalate as needed while maintaining the alert queue's health. Your work strengthens monitoring accuracy and reliability.

Collaborating with both technical and non-technical teams, you will resolve evolving database security scenarios, improve processes, and support timely risk decisions in a dynamic cybersecurity environment.

Qualifications

• Bachelor’s degree or equivalent experience.
• 5+ years in cybersecurity, SOC, or tech operations.
• Ability to write and run SQL queries to retrieve, validate, and reconcile data.
• Ability to review database commands and query activity for unusual, unauthorized, or high-risk behavior.
• Follow runbooks, maintain case notes, and escalate issues promptly.
• Automation experience with scripting for data cleanup or reporting.

Responsibilities

• Investigate high-risk alerts and document findings.
• Make informed escalation decisions and maintain the alert queue health.
• Strengthen accuracy and reliability of security monitoring processes.
• Collaborate across technical and non-technical teams to resolve scenarios.
• Support timely, well-documented risk decisions in a dynamic security environment.

Skills

SQL

Risk assessment

Security monitoring

Documentation

Automation

Runbooks

Security controls

Data analysis

Escalation decisions

Investigation

Education

Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, Risk Management, or related field

Tools

SQL databases

Job description

Your Opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

The Security Analytics & Operations team helps protect Schwab client data by monitoring database activity and identifying behaviors that may present security risks. As a Sr. Specialist, you will investigate high-risk alerts, document findings, make informed escalation decisions, and help maintain the operational health of the alert queue.

Your work will strengthen the accuracy, reliability, and effectiveness of security monitoring processes, from database coverage and data-feed validation to policy tuning and operational quality assurance. You will collaborate across technical and non-technical teams to resolve emerging database security scenarios, improve processes, and support timely, well-documented risk decisions. Success in this role requires disciplined problem solving, attention to detail, adaptability, and clear communication in a continuously evolving cybersecurity environment.

What you have

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, Risk Management, or a related field, or equivalent experience
• 5+ years of cybersecurity, operations center, or technology operations experience within case-based or ticket-based workflows
• Ability to write and run SQL queries to retrieve, validate, and reconcile data
• Ability to review database commands and query activity for unusual, unauthorized, or high-risk behavior and distinguish legitimate administrative activity from potential security concerns
• Ability to consistently follow runbooks, maintain complete case notes and evidence, perform quality checks, and elevate issues promptly to support accurate, auditable, and reliable operations
• Experience using code or scripts to automate repeatable data cleanup, evidence collection, or reporting activities
• Experience supporting security controls in production environments and following defined operating procedures
• Working knowledge of security monitoring, alert triage, and investigation practices
• Ability to maintain accurate documentation and handle investigative evidence with attention to detail

Preferred Qualifications

• Ability to identify potential security risks, evaluate available evidence, and make sound escalation decisions
• Experience working within cloud environments, including Google Cloud Platform (GCP), AWS, and Microsoft Azure
• Experience assessing data-feed completeness, database coverage, policy effectiveness, or operational control quality
• Ability to improve processes while maintaining established service levels and operational standards
• Strong Problem Solving and Decision-Making skills when addressing unfamiliar or evolving security scenarios
• Strong Communication skills with technical and non-technical stakeholders
• Demonstrated Cross-Functional Collaboration and Adaptability across changing priorities and operational demands

In addition to the salary range, this role is eligible for bonus or incentive opportunities.