Sr. Specialist, Sales Enablement & Communications

Xfinity; United States; Remote; USD 67,000 - 112,000; Full time

Job summary

An established industry player is looking for a dynamic individual to join their product sales team. This role involves developing and implementing sales strategies, managing budgets, and negotiating with clients to ensure successful agreements. You'll be part of a forward-thinking organization that values customer experience and teamwork, with opportunities for professional growth and development. If you are passionate about sales and customer service, this is an exciting opportunity to make a significant impact in a leading technology provider.

Benefits

Best-in-class benefits

Commission eligibility for sales positions

Bonus eligibility for non-sales positions

Qualifications

• 5-7 years of relevant work experience in sales and customer experience.
• Bachelor's degree preferred, with consideration for experience.

Responsibilities

• Administers an annual operating budget for product sales team.
• Conducts analyses of sales practices to develop efficiencies.
• Negotiates with customers on technical and commercial issues.

Skills

Customer Experience (CX)

Customer Experience Design

Sales

Education

Bachelor's Degree

Job description

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

Responsible for participating in the development of the short and long-term product sales strategy for the Company. Implements the annual tactical plan to ensure the success of the Company’s product sales programs. Monitors the progress of sales; maintains records and provides reports to senior management. Defines and recommends new products and services for market opportunities.

Job Description

Core Responsibilities

• Administers an annual operating budget for product sales team.
• Conducts analyses of sales practices to develop sales product efficiencies.
• Negotiates with customer representatives on both technical and commercial issues to reach mutually acceptable terms for an appropriate sales agreement.
• Assists in implementing advertising and promotional activities.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Customer Experience (CX), Customer Experience Design, Sales

Compensation

This job can be performed in Illinois, and Maryland with a Pay Range of $67,427.09 - $111,254.70

Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

5-7 Years Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.