Sr Specialist, Rel Dealer Ch

Canon Solutions America; Farnerville (NJ); Hybrid; USD 92,000 - 138,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

Canon Financial Services, a Canon Financial Services, Inc. subsidiary, is seeking a Sr Specialist for the Dealer Channel with strong relationship and leadership skills. The role supports Independent Dealer programs, drives channel initiatives, and requires up to 75% travel.

Hybrid in-office schedule in Burlington, NJ with some remote work as needed. The position emphasizes strategic relationship management, organizational excellence, and decision-making capabilities, plus driving compliance with

Qualifications

• Bachelor's degree is required.
• 7–15 yrs experience in the financial or customer service industry supporting the office equipment industry.
• Strong track record in strategic relationship management and leadership.
• Strong organizational skills with the ability to execute projects independently.
• Effective conflict resolution and decision-making capabilities.
• Travel up to 75% nationwide as required.
• Individual must possess a clean valid state driver's license in order to obtain the position.
• This position requires driving and compliance with safety guidelines and policies.
• We are providing the anticipated salary range for this role: $92,210 – $138,080 annually.

Responsibilities

• Manage both new business and existing accounts, providing support, executing programs, and ensuring quality and training needs are met.
• Develop and sustain Independent Dealer relationships with senior management and counterparts.
• Drive development of programs embraced by channel partners.
• Facilitate ongoing process improvement and deliver best-in-class service.
• Monitor dealer satisfaction and program effectiveness.
• Update core systems (Salesforce.com, Nexus, Infolease).

Skills

Relationship management

Leadership

Organizational skills

Conflict resolution

Decision-making

Time management

Public speaking

Communication

Sales knowledge

Education

Bachelor's degree

Tools

Salesforce.com

Nexus

Infolease

Job description

About the Role

Canon Financial Services in Burlington, NJ is currently seeking a (Sr Specialist, Rel Dealer Ch). Partners with the Independent Dealer office equipment channel to develop financing products and increase the sale of Canon products, customer satisfaction and customer retention. This position is full time and offers a hybrid work schedule requiring you to be in the office Wednesday and Thursday and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.

Your Impact

• Manage both new business and existing accounts, providing support, executing programs, and ensuring quality and training needs are met
• Develop and sustain Independent Dealer relationships with senior management from assigned territory, CUSA and CFS counterparts, and single point of contacts within the Channel
• Drive development of programs which are embraced by channel partners
• Facilitate ongoing process improvement
• Delivers best in class service and demonstrates attentive behaviors with internal and external customers
• Monitor dealer satisfaction and program effectiveness
• Gather and relay competitive industry offerings in the field
• Plans, organizes and executes projects according to established milestones
• Ability to make sound, fact based timely decisions
• Build trust and respect through dependability, organization, and follow through
• Strong leasing and financial knowledge and skills
• Manage conflict, providing creative and innovative solutions
• Demonstrates ability to multi-task and manage own time
• Provide webinars and or presentations to assigned Dealers
• Update core systems based on business activity, Salesforce.com, Nexus, Infolease, etc.
• Achieve goals as set forth by Canon Financial Services
• Travel up to 75% as required
• Individual must possess a clean valid state driver's license in order to obtain the position
• This position requires driving, therefore a valid driver's license and acceptable driving record are necessary. Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies

About You: The Skills & Expertise You Bring

• Bachelor's degree is required
• 7 – 15 yrs experience in the financial or customer service industry supporting the office equipment industry
• Strong track record in strategic relationship management and leadership
• Strong organizational skills with the ability to execute projects independently
• Effective conflict resolution and decision-making capabilities
• Travel up to 75% nationwide as required
• Individual must possess a clean valid state driver's license in order to obtain the position
• This position requires driving, therefore a valid driver's license and acceptable driving record are necessary. Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies
• We are providing the anticipated salary range for this role: $92,210 – $138,080 annually.

Company Overview

About our Company - Canon Financial Services, Inc. (CFS) is a wholly‑owned subsidiary of Canon U.S.A., Inc. Canon U.S.A., Inc., is a leading provider of consumer, business‑to‑business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $30.3 billion in global revenue, its parent company, Canon Inc. (NYSE:CAJ), ranks third overall in U.S. patents granted in 2022 and is one of Fortune Magazine's World's Most Admired Companies in 2022. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To keep apprised of the latest news from Canon U.S.A., sign up for the Company's RSS news feed by visiting www.usa.canon.com/rss and follow us on Twitter @CanonUSA. For media inquiries, please contact [e-mail]. Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners.

Canon Financial Services offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more.

We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If you are not reviewing this job posting on our Careers’ site https://www.usa.canon.com/internet/portal/us/home/about/careers, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/internet/portal/us/home/about/careers #CFS

Workstyle Description

Hybrid - This position offers a hybrid work schedule requiring you to be in the office Tuesdays and Wednesdays and an option to work from home the remainder of the week (unless a specific business need arises requiring in‑office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs. Beginning July 2026, our in office days will change to Wednesday and Thursday.

Posting Tags

#PM19 #LI-AV1 #LI-HYBRID #ID22

• Bachelor's degree is required
• 7 – 15 yrs experience in the financial or customer service industry supporting the office equipment industry
• Strong track record in strategic relationship management and leadership
• Strong organizational skills with the ability to execute projects independently
• Effective conflict resolution and decision‑making capabilities
• Travel up to 75% nationwide as required
• Individual must possess a clean valid state driver's license in order to obtain the position
• This position requires driving, therefore a valid driver's license and acceptable driving record are necessary. Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies
• We are providing the anticipated salary range for this role: $92,210 - $138,080 annually.