Sr. Specialist - RDC (Logistics/Quality)

Hyundai Mobis; Fairview (AL); On-site; USD 50,000 - 70,000; Full time

Job summary

Hyundai Mobis in Fairview, Alabama is seeking a Quality Specialist responsible for resolving quality issues related to genuine automotive parts. This role includes communication with customers, suppliers, and warehouse staff to ensure timely resolution of quality issues.

The ideal candidate will have experience in quality assurance within the automotive industry and possess strong skills in Microsoft Excel and communication. The position involves both office and warehouse settings, requiring some travel to inspect suppliers.

Qualifications

• Minimum 6 months experience in a quality assurance role.
• Proven ability to manage quality issues in the automotive sector.

Responsibilities

• Resolve quality issues from customers and suppliers.
• Communicate with suppliers regarding quality inspections.
• Analyze quality issues to improve supplier performance.

Skills

Proficiency in Microsoft Excel

Good written and verbal communication skills

Organizational skills

Detail-oriented and analytical skills

Strong ability to multi-task while maintaining accuracy

Cost-reduction and efficiency mindset

Education

Bachelor’s Degree in Supply Chain Management or related field

High school diploma with 2+ years experience

Job description

Overview

TheQuality Specialistis responsible forresolving quality issuesin a timely manneras they are reportedfrom the customer,RDCwarehouse staff, or packaging facility.Responsibilities include working with the packaging companies,RDCpurchasing team, and suppliers to limit the occurrence of quality issues with genuine Hyundai and KIA after-service automotive parts.

Responsibilities

• Quality:
  • Upon receiving a quality issue from MPA/HAC/KCI/etc., communicate between customers, Purchasing staff and suppliers to resolve quality issues.
  • Manage and coordinate warehouse staff when inspecting parts at MOBIS RDC with quality issue’s as well as find out PDC’s stock in order to take necessary actions such as replacement of parts, re-labeling, etc.
  • Communication with MOBIS Korea regarding quality issues.
  • Analyze all quality issues on a monthly basis to find top suppliers with quality issues.
  • Keep a master file with records of all quality issues with the status from the date the issue began until date issue was closed.
  • Visit the suppliers in addition to the third-party packaging facilities in order to inspect stock.
  • Manage the auditing of inbound parts to MOBIS RDC for quality inspections.
  • Implement and organize meetings with suppliers to resolve quality issues.
  • Daily walk-around the warehouse for proper storage of parts, as well as inspecting for any damages or production issues.
  • Creating reports for quality issues, meetings, supplier visits, etc.
• Claims:
  • Quality Claim Process: Create and implement the Quality Claim Process to claim all supplier for incorrect or damaged parts sent to MOBIS RDC and for all quality issues.
  • Gather all data (inbound + quality)
  • Warranty Claims: Review the monthly Warranty Claims data.
  • Find the margin and total cost for the After‑Service Payment for HMMA/KMMG.
  • Getting approval for HMMA/KMMG After‑Service Claim payments.
  • Submitting the approval and data to HMMA/KMMG and getting invoiced.
• Campaigns:
  • Analyze and coordinate Campaigns by taking all proper measures and communicate with all RDC and Purchasing Staff.
• Constant communication with MPA/HAC/KCI and suppliers for updates.
  • Manually allocating and processing the parts through for each PDC.
  • Provide all information for receiving and shipping to MPA/HAC/KCI.
  • Make sure all suppliers are ready (if needed) before the parts arrive to MOBIS RDC.
  • Contacting supplier and dealing issues with parts that arrive damaged or have a quality issue.

Supervisory Responsibilities: No

Qualifications

Required Education & Experience:

• Bachelor’s Degree in Supply Chain Management, Business Management, or related field plus at least 6 months of experience in a quality assurance role OR
• High school diploma or equivalent plus at least 2 years of experience in a quality assurance role within the automotive industry.

Required Knowledge, Skills, & Abilities:

• Proficiency in Microsoft Excel and PowerPoint
• Good written and verbal communication skills
• Organizational skills
• Strong ability to multi-task while maintaining accuracy
• Detail-oriented and analytical skills
• Cost-reduction and efficiency mindset

Preferred Education & Experience:

• Experience in an automotive distribution environment

Working Conditions:

• 90% office, 10% warehouse
• Overtime as needed
• Some travel as needed
• Lifting up to 30 lbs.