Quality Assurance Specialist

Hyundai MOBIS Alabama, LLC - Georgia Plant; West Point (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401K w/ match

Tuition Reimbursement

Eligible for discretionary bonus

Paid company holidays

Job summary

Hyundai MOBIS Alabama, LLC - Georgia Plant is seeking a Quality Assurance Specialist to manage warranty and dealership claims while analyzing failure trends. The role involves collaboration with internal teams to ensure compliance with automotive standards. Candidates should have a Bachelor’s Degree in Engineering or a related field and 0-3 years of experience in the automotive industry. Key benefits include comprehensive insurance, 401K matching, tuition reimbursement, and an annual discretionary bonus.

Qualifications

• 0-3 years of experience in the automotive/manufacturing industry.
• Ability to analyze and determine root causes of warranty claims.
• Proficient in statistical tools for trend analysis.

Responsibilities

• Receive, inspect, and analyze returned parts from OEM customer.
• Collaborate with cross-functional teams to determine root causes and corrective actions.
• Monitor claim cost trends and identify high-impact issues.

Skills

Intermediate communication skills

Intermediate mathematical skills

PC literate, including Microsoft Office products

Education

Bachelor’s Degree in Engineering, Quality or related field

Job description

Overview

Join our Team! Hyundai MOBIS is one of the largest leading auto parts specialist companies in the world. Hyundai MOBIS forms the parts and service arm for South Korean automakers Kia Motors Georgia. The Hyundai MOBIS Georgia Plant wields its cutting-edge vehicle modularization technology to manufacture and supply chassis modules, cockpit modules and front-end modules to the KIA Georgia factory. In addition to the three major modules, our Team Members assemble front and rear bumpers in a just-in-sequence manufacturing environment.

Benefits

• Medical, Dental, Vision Insurance: BCBS of AL
• Less than $182.70/month for family coverage
• Less than $73.44/month for single coverage
• 100% company paid employee life insurance & short/long term disability
• 15 paid company holidays
• 401K w/ match
• Tuition Reimbursement
• Team wear, safety shoes, prescription safety glasses provided
• Eligible for discretionary bonus annually
• Years of Service Awards, Employee Assistance Program, frequent employee appreciation events & more.

Expectations

Accomplish day to day tactical objectives in support of the company and the department goals. Demonstrates adherence to company policies and procedures in support of safety, quality, delivery, cost and morale (SQDCM) initiatives. Embrace and promotes company core values to establish and maintain a culture committed to ethical practices, legal compliance and a union-free environment. Takes initiative to participate in training and developing opportunities to prepare for current and future challenges.

Role

The Quality Assurance Specialist is responsible for managing warranty and dealership claims, analyzing failure trends, and driving corrective actions to reduce customer returns and improve product reliability. This role uses PPM metrics to monitor quality performance and collaborates with internal teams and OEMs to ensure compliance with automotive standards and customer expectations.

Responsibilities

• Receive, inspect, and analyze returned parts from OEM customer.
• Analyze returned parts and failure modes to determine root causes.
• Collaborate with cross-functional teams to determine root causes and corrective actions.
• Use statistical tools to analyze trends and identify areas for improvement.
• Maintain accurate records of claim data and warranty trends.
• Provide daily reports to Management of Quality Assurance.
• Review and analyze data for KAGA field warranty claims to determine responsibility and meet with KAGA QA department on a regular basis to resolve issues.
• Analyze and review warranty and field claims activities and reports.
• Develop and implement program/activities to improve field warranty claim issues.
• Tack and report PPM metrics for KIA programs.
• Monitor claim cost trends and identify high-impact issues.
• Follow all safety rules and PPE requirements.
• Other tasks as assigned.

Qualifications

• Minimum Education and Experience Requirements:
• Experience: 0-3 years
• Education: Bachelor’s Degree (BA/BS)
• Degree Field: Engineering, Quality or related field
• Equivalent Experience/Education: 3+ years of experience in the automotive/manufacturing industry
• Communication Skills: Intermediate
• Foreign Language Required: No. If yes, what language? N/A
• Foreign Language Skill Level: N/A
• Mathematical Skills: Intermediate
• Certified/Technical Skills: N/A
• Additional/Other Requirements: PC literate, including Microsoft Office products