Sr. Specialist, Operations Management II

CIBC US; Chicago (IL); Hybrid; USD 90,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

Hybrid work model

Job summary

CIBC US is seeking a Commercial Loan Coordinator in Chicago to support the centralized Loan Operations Closing Team. You will review and approve commercial loan documentation, including real estate items, ensuring compliance with Credit Policy and timely delivery of documents.

The role blends client service with risk management, supports large syndicated loans, and offers a hybrid work model with 2–3 days on-site. Bachelor’s degree and 3–5 years’ loan closing experience preferred.

Qualifications

• Bachelor’s degree preferred.
• 3–5 years of loan closing experience in a bank or financial institution.
• Excellent interpersonal and collaborative skills (written and verbal).
• Commercial loan documentation and product knowledge required.
• Detail‑oriented with ability to multi‑task in a fast‑paced environment.
• Strong computer skills including Microsoft 365.

Responsibilities

• Receive, review and approve Commercial loan documentation including Real Estate docs for conformity with loan presentation.
• Ensure all loan documents are received or waived prior to loan booking.
• Verify proposed transactions comply with Credit Policy.
• Track outside loan exceptions and ensure timely delivery of documents to the Bank.
• Handle large/mid-sized Commercial and Real Estate loan transactions, including syndicated credits.
• Support the Commercial Loan Lines of Business as part of the Loan Operations Closing Team.

Skills

Analytical thinking

Business operations

Customer service

Operations management

Prioritization

Quality assurance

Technical knowledge

Education

Bachelor’s degree

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You'll Be Doing

• Responsible for the receipt, review and approval of Commercial loan documentation that will include Commercial Real Estate documentation relative to conformity with the approved loan presentation.
• Insure all loan documents have been received, or otherwise waived prior to the loan booking process.
• The Commercial Loan Coordinator will also make sure that the proposed transaction is in compliance with Credit Policy.
• The Commercial Loan Coordinator will track outside loan exceptions and will insure that all necessary documents are properly recorded and delivered to the Bank in a timely manner.
• The loan portfolio will consist of large and mid-sized Commercial loan transactions and Real Estate loan transactions, a large percentage of which will include Syndicated Credits.
• This position supports the Commercial Loan Lines of Business and is part of the centralized Loan Operations Closing Team.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2-3 days per week on‑site, while other days will be remote.

Who You Are

• Bachelor’s degree is preferred.
• 3-5 years of related experience; Loan Closing experience (or similar) in a Bank or Financial Institution environment is required.
• Excellent interpersonal and collaborative skills (both written and verbal) required
• Commercial loan documentation and product knowledge required
• Detail‑oriented with ability to multi‑task in a fast‑paced environment required
• Strong computer skills including knowledge of Microsoft 365 productivity software required
• Strong critical thinking and problem‑solving skills
• Ability to effectively balance excellent client service and risk management
• Knowledge of CIBC’s loan systems, FIS, ACBS, PCFS, Aspire, an asse

California residents — your privacy rights regarding your actual or prospective employment

At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $90,000 - 100,000 for the market based on experience, qualifications, and location of the position.

CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points‑based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
• Subject to plan and program terms and conditions

What You Need To Know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

IL-Chicago, 70 W Madison St Fl 8

Employment Type

Regular

Weekly Hours

40

Skills

Analytical Thinking, Business Operations, Customer Service, Operations Management, Prioritization, Quality Assurance (QA), Technical Knowledge