Sr. Specialist, Events

Comcast; Baltimore (MD); On-site; USD 70,000 - 114,000; Full time

Job summary

Comcast in Maryland is seeking a senior events manager to lead regional event strategy, Xfinity on Wheels and sponsorship activations. You’ll guide field teams, manage budgets, and drive ROI with detailed reporting.

You will produce annual event plans, coordinate vendors, and develop playbooks to ensure a seamless customer experience and strong sales performance across the Product Sales team.

Qualifications

• Bachelor's degree required; equivalent experience considered.
• 5-7 years of relevant work experience.
• Experience planning and executing events, sponsorships, and customer engagement programs.

Responsibilities

• Plan and execute annual strategic events as well as sponsorships and customer engagement programs.
• Manage event budgets, vendor agreements, and sponsorships
• Guide field teams with playbooks, SOPs, and standards. Lead process improvements that enhance Customer Experience and Return On Investment.
• Provides detailed reports to the sales force on ranking.
• Performs daily clerical and statistical reporting for Product Sales team.
• Generates project estimates using in-house estimating tools and programs.
• Generates monthly, quarterly and annual reports relating to Product Sales team incremental sales performance and results.
• Captures and updates all required reporting materials to provide Product Sales management customized reports.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Skills

Customer Experience

Marketing

Sales

Event Management

Experiential Marketing

Event Marketing

Education

Bachelor's Degree

Job description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Leads regional event strategy, Xfinity on Wheels, fleet management, sponsorship activation, and performance optimization for high-impact customer engagement programs.

Job Description

Core Responsibilities

• Plan and execute annual strategic events as well as sponsorships and customer engagement programs.
• Manage event budgets, vendor agreements, and sponsorships
• Guide field teams with playbooks, SOPs, and standards. Lead process improvements that enhance Customer Experience and Return On Investment.
• Provides detailed reports to the sales force on ranking.
• Performs daily clerical and statistical reporting for Product Sales team.
• Generates project estimates using in-house estimating tools and programs.
• Generates monthly, quarterly and annual reports relating to Product Sales team incremental sales performance and results.
• Captures and updates all required reporting materials to provide Product Sales management customized reports.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills

Customer Experience (CX); Marketing; Sales; Event Management; Experiential Marketing; Event Marketing

Salary

Maryland Pay Range: $69,594.88 - $104,392.33

Additional Range: This job can be performed in Maryland, and District of Columbia with a Pay Range of $69,594.88 - $114,334.45

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years