Sr Sous Chef

ISS Facility Services - North America; Sparks (NV); On-site; USD 65,000 - 70,000; Full time

Job summary

ISS Facility Services - North America is seeking a Senior Sous Chef to lead culinary operations for a high-volume venue, upholding client, health department, and Guckenheimer standards.

You will hire and train staff, manage scheduling, and ensure HACCP-compliant, cost-efficient food service while engaging with clients and customers to meet expectations.

Qualifications

• Experience in a high-volume food service setting.
• HACCP processes and food safety regulations knowledge.
• Ability to mentor staff and manage shifts.

Responsibilities

• Oversee purchasing, preparation, and execution of high-quality, cost-effective food service.
• Hire, train, and schedule staff; participate in corporate training and staff development.
• Prepare and maintain accurate financial records within the operating budget.
• Maintain sanitary and safe operation per Federal, State, and local health regulations, incl. HACCP.
• Represent the company, engage with customers, and respond to feedback.

Skills

Team building

Customer service

Staff scheduling

Hiring & training

Food safety

HACCP

Merchandising

Communication

Pastry

Sushi

Education

Culinary Arts degree preferred

Job description

Key Purpose

As the Senior Sous Chef, you are the brand representative of Guckenheimer for your team and for your client. You are leading a team and responsible for efficiently overseeing culinary and operation functions within the guidelines established by the client organization, health department, state regulations as well as Guckenheimer’s standards and expectations.

Success Criteria

• Effective Team building
• Solve any customer complaints or issues
• Follow all food safety regulations Staff scheduling
• Hire and training new employees

Ideal Candidate Experience

• Culinary Arts degree preferred
• Culinary experience in a similar volume food service establishment
• Food service training with experience in food preparation techniques according to HACCP processes and recommendations
• Understands restaurant merchandising and marketing for service preparation and presentation
• Effectively communicate and present information to customers, clients, and employees
• Pastry and Sushi Experience

Key Accountabilities

• Oversee the purchasing, preparation, and execution of high-quality, cost-effective food service
• Hire, train, and schedule staff. Participate in corporate training and be involved in staff development programs
• Prepare and maintain accurate and timely accounting and financial records within your operating budget
• Maintain sanitary and safe operation in accordance with Federal, State, and local health regulations. This includes following HACCP guidelines to prevent food borne illnesses
• Represent the company in a courteous, friendly manner. Engage with your customers, listen to feedback, and make changes to better meet the needs of both clients and customers

Physical Demands & Work Environment

• Work up to 8 hours a day on your feet, excluding breaks
• Must be able to lift a minimum of 25lbs
• Come to work properly dressed according to the dress code
• Employee must be able to work under pressure and time deadlines during peak periods

HSEQ Compliance

All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The annual salary range for this position is $65000.00 per year - $70000.00 per year. Final compensation will be determined based on experience and skills and may vary from the range listed above.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.