Sr. Solutions Manager

KPI Solutions; Cincinnati (OH); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off

Disability Insurance

Pet Insurance

Paid Time Off

Training & Development

Job summary

A leading solutions provider in Cincinnati is seeking a Sr. Solutions Manager to lead and mentor a team of Solutions Engineers. This role involves driving the development of material handling solutions while analyzing clients’ data to optimize processes. The ideal candidate will possess strong leadership and problem-solving skills. The position offers benefits such as medical and dental insurance, a 401(k) retirement plan, and paid time off, ensuring a supportive workplace environment.

Qualifications

• Demonstrated ability to work independently and with others.
• Ability and willingness to learn quickly.
• Experience with material handling technologies and applications.

Responsibilities

• Lead & mentor capabilities of Solution Managers and Engineers.
• Develop ROI strategies for material handling solutions.
• Analyze client’s business data to provide intelligent solutions.
• Conduct software comparisons and present findings to clients.
• Translate data insights into efficient layouts and workstations.
• Develop capital plans for MHE equipment and AGV implementations.
• Create KPI-driven applications to boost throughput and revenue.
• Collaborate with client leadership to align solutions with goals.
• Act as SME for ergonomics, safety, and rate analysis in MHE and AMR/AGV domains.

Skills

Strong team leadership skills

Problem solving and prioritization skills

Effective communication skills

Mentorship capabilities

WMS/WES experience

Material handling

AMR/AGV knowledge

Cross-functional collaboration

Communication

Education

Bachelor's degree in a relevant field

Tools

WMS software

WES software

ROI modeling tools

Job description

Sr. Solutions Manager, whose primary role will be to lead solutions creation by mentoring a team of highly capable Solutions Engineers to ensure the right application of material handling technologies & equipment for our clients. This role contributes to enabling KPI’s success by elevating our client-facing skills, our ability to quickly come to the correct solution for the client, driving Sales win % by evaluating company’s key performance metrics, increasing communication across internal business units and optimizing the economics of KPI’s business. Key Responsibilities while driving a cross functional team and continuing to build a first quality solution:

Responsibilities

• Lead & Mentor capabilities of Solution Managers and Solution Engineers to improve design and ideation of client solutions.
• Support training and quality reviews for traditional MHE technologies, Sortation, conveyance, storage & AMR/AGV (GTP/Move) applications.
• Develop ROI strategies for applied material handling solutions.
• Analyze client’s business down to the DNA level from their available data and understand the design criteria necessary to provide an intelligent material handling solutions for their needs.
• Apply results of data analysis and understanding of our client’s business to develop efficient processes, including layouts, workstations, and traditional material handling systems that bolt on to a base MHE and AMR/AGV (GTP/Move) technical application.
• Develop capital plans involving appropriate traditional MHE equipment, AMR/AGV (move and GTP), etc. including scheduling, resource planning and budgeting.
• Develop KPI-focused applications and technologies to increase throughput, efficiency, and revenue.
• Work closely with a client’s leadership and/or operations team to help provide solutions to increase productivity and accuracy. The communication and presentation of these solutions are a critical aspect of this role.
• Serve as subject matter expert for engineering related areas such as ergonomics, MOST rate analysis, best practices and operator safety in traditional MHE, AMR/AGV & GTP technical application.
• Work closely with Supply Chain Services Leadership and Client Account Executives to make sure Solutions Teams designs are aligned to client’s goals.
• Conduct WMS and WES software comparisons and present results to clients as part of their design solutions.
• Extensive use & application of material handling technologies.
• Strong team leadership skills & mentorship with focus on trusting, inspiring, teamwork, and accountability to commitments.
• Problem solving and prioritization skills that will be demonstrated by the successful and timely completion of assignments.
• Ability to drive solutions and accept accountability for solution progress and quality.
• Discerning verbal and written skills to communicate with all levels of management.
• Works with management in the evaluation and development of processes.
• Demonstrated ability to work independently and with others.
• Ability and willingness to learn quickly.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Health Care Concierge Service
• 401(k) Retirement Plan (Pre-tax & Roth)
• Company paid Basic Life Insurance, Short-Term Disability & Long-Term Disability
• Voluntary Life & AD&D Insurance
• Voluntary Accident, Critical Illness & Hospital Indemnity Insurance
• Pet Insurance
• Milk Stork Program
• Wellness Program with gift card redemption and wellness challenges
• Paid Time Off (Vacation, Sick & 10 Holidays)
• Training & Development

KPI Solutions provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by states, federal, or local law.