Sr. Solutions Manager

KPI Solutions; Atlanta (GA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Life Insurance

Job summary

KPI Solutions is seeking a Sr. Solutions Manager to lead engagements and ensure optimal application of material handling technologies for clients.

You will elevate client-facing skills, drive rapid, correct solutions, and analyze key performance metrics to win sales and optimize KPI economics. You will mentor Solution Managers and Engineers, oversee ROI strategies, and collaborate with client leadership to deliver high-impact material handling designs and processes.

Qualifications

• Extensive experience in material handling technologies and solutions.
• Strong leadership and mentoring capabilities with cross-functional teams.
• Ability to analyze data to inform intelligent material handling solutions.
• Proven ability to develop ROI strategies for applied solutions.
• Excellent communication with client leadership and operations teams.

Responsibilities

• Lead and mentor capabilities of Solution Managers and Engineers to improve design and ideation of client solutions.
• Support training and quality reviews for MHE technologies and AMR/AGV applications.
• Understand controls application and its role in system designs.
• Develop KPI-focused applications to increase throughput, efficiency, and revenue.
• Collaborate with client leadership to align solutions with business goals.
• Present ROI analyses and data-driven design recommendations to clients.

Skills

Material handling

Leadership

Data analysis

ROI development

Cross-functional collaboration

Tools

WMS software

WES software

AMR/AGV systems

Job description

Sr. Solutions Manager, whose primary role will be to lead Solutions engagements to ensure the right application of material handling technologies & equipment for our clients. This role contributes to enabling KPI's success by elevating our client-facing skills, our ability to quickly come to the correct solution for the client, driving Sales win % by evaluating company's key performance metrics, increasing communication across internal business units and optimizing the economics of KPI's business. Key Responsibilities while driving a cross functional team and continuing to build a quality first solution:

• Lead & Mentor capabilities of Solution Managers and Solution Engineers to improve design and ideation of client solutions (No direct reports)
• Support training and quality reviews for traditional MHE technologies, Sortation, conveyance, case storage & AMR/AGV (GTP/Move) applications
• Strong understanding of controls application, capabilities & use in system designs
• Develop ROI strategies for applied material handling solutions
• Analyze client's business down to the DNA level from their available data and understand the design criteria necessary to provide an intelligent material handling solutions for their needs
• Apply results of data analysis and understanding of our client's business to develop efficient processes, including layouts, workstations, and traditional material handling systems that bolt on to a base MHE and AMR/AGV (GTP/Move) technical application
• Develop capital plans involving appropriate traditional MHE equipment, AMR/AGV (move and GTP), etc. including scheduling, resource planning and budgeting
• Develop KPI-focused applications and technologies to increase throughput, efficiency, and revenue
• Work closely with a client's leadership and/or operations team to help provide solutions to increase productivity and accuracy. The communication and presentation of these solutions are a critical aspect of this role
• Serve as subject matter expert for engineering related areas such as ergonomics, MOST rate analysis, best practices and operator safety in traditional MHE, AMR/AGV & GTP technical application
• Work closely with Supply Chain Services Leadership and Client Account Executives to ensure Solutions team designs are aligned to client's goals
• Conduct WMS and WES software comparisons and present results to clients as part of their design solutions

Requirements

• Extensive use & application of material handling technologies
• Strong team leadership skills & mentorship with focus on trusting, inspiring, teamwork, and accountability to commitments
• Problem solving and prioritization skills that will be demonstrated by the successful and timely completion of assignments
• Ability to drive solutions and accept accountability for solution progress and quality
• Discerning verbal and written skills to communicate with all levels of management
• Works with management in the evaluation and development of processes
• Demonstrated ability to work independently and with others
• Ability to understand and evaluate controls capabilities

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Health Care Concierge Service
• 401(k) Retirement Plan (Pre-tax & Roth)
• Company paid Basic Life Insurance, Short-Term Disability & Long-Term Disability
• Voluntary Life & AD&D Insurance
• Voluntary Accident, Critical Illness & Hospital Indemnity Insurance
• Pet Insurance
• Milk Stork Program
• Wellness Program with gift card redemption and wellness challenges
• Paid Time Off (Vacation, Sick & 10 Holidays)
• Training & Development

KPI Solutions provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by states, federal, or local law.