Sr. Solutions Engineer - Strategic

Couchbase; United States; Remote; USD 124,000 - 147,000; Full time

Job summary

Join a forward-thinking company that is revolutionizing the database landscape with its innovative cloud platform. As a Senior Solution Engineer, you will play a crucial role in driving customer success by leveraging your technical expertise and presales experience. You'll engage with key accounts, helping them navigate their technical journeys while showcasing the unique advantages of the Couchbase ecosystem. This position offers an exciting opportunity to work at the forefront of AI and cloud technology, where your contributions will directly impact the way organizations build and scale their applications. If you're passionate about technology and eager to make a difference, this role is perfect for you.

Benefits

Generous Time Off Program

Wellness Benefits

Financial Planning

Fun Perks

Ergonomic Work Setup

Qualifications

• 5+ years in a Pre-Sales/Customer-Facing role with strong software engineering background.
• Ability to present technical solutions to various audiences, including C-Suite.

Responsibilities

• Operate consultatively with customers to define challenges and map solutions.
• Develop and deliver engaging presentations on Couchbase's ecosystem.

Skills

Software Engineering

Pre-Sales Experience

Application Development

Database Development

Presentation Skills

Cloud Services (AWS, Azure, GCP)

Problem Solving

AI Knowledge

Education

Bachelor's Degree in Computer Science or related field

Tools

Docker

Kubernetes

Openshift

Job description

As industries race to embrace AI, traditional database solutions fall short of rising demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in our AI world. By uniting transactional, analytical, mobile, and AI workloads into a seamless, fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency—from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission.

Location: Remote - East Coast

We are looking for a SR. Solution Engineer to support the rapidly growing Couchbase user community and help drive customer success.

Our Solution (Pre-Sales) Engineers are the primary technical field experts, responsible for actively driving and managing the technical components of a sales engagement. This includes explaining Couchbase advantages and differentiators, and how our Couchbase solutions stack meets these customer challenges, all while getting customers excited about using this new approach for delivering consistent business value. As a Senior Solution Engineer, you’ll be assigned key accounts and serve as a trusted advisor, building strong relationships and guiding customers through their technical journey with Couchbase.

This role is centered on helping customers who engage with our technology through application code and modern development workflows. It requires a strong foundation in software engineering, presales experience, and building real-world business solutions. The candidate must be knowledgeable about application and database development and be able to understand and solution sell to various personas in the IT organization such as full stack developers, front end and back end developers, architects, infrastructure leads and C-level execs. The ideal candidate brings hands-on experience with at least one enterprise-grade programming language and a solid understanding of how modern applications interact with distributed databases and cloud-native architectures.

Responsibilities

• Operate in a consultative process with customers and prospects to define their challenges and opportunities. Map these challenges to the Couchbase Ecosystem by presenting differentiating and sustainable business value.
• Educate and become a trusted advisor and challenge assumptions and current status while delivering value to the prospects and customers.
• Present art of the possible and think outside the box approaches and solutions.
• Support technical and business discovery activities including workshops, demonstrations, across multiple opportunities.
• Work closely with the sales team on account strategy and identifying additional opportunities in existing and new accounts. Ensuring the success of customer PoC/Pilots through effective management of acceptance criteria and issue escalation/resolution.
• Develop and deliver exceptional and engaging company/product presentations and demonstrations. Work with all technical levels from managers to architects and developers and explain the Couchbase Ecosystem and its applicability to business objectives and business value.
• Be the technical product expert and advisor for customers and stay up-to-date on the data solutions competitive landscape.
• Partner with Product Management and Engineering to provide feedback from the field and represent the customer perspective.
• Identify and write internal and external technical collateral, like typical deployment architectures or best practices and industry standards.

Preferred Qualifications

• 5+ years in a Pre-Sales/Customer-Facing/Consulting Role.
• 3-5 years as a Solutions Engineer in software development or related industries.
• Excellent presentation skills with an ability to present technical solutions concisely to customers or potential customers all the way from development roles to the C-Suite.
• Passion for diving into technical issues and solving customer challenges.
• Experienced in at least one of the major cloud services providers (AWS, Azure, GCP).
• Experienced in designing solutions on at least one major database platform including data modeling, indexes and query optimization.
• Experience with database platform development.
• Experience with virtualization and containerization technologies (i.e. Docker, Kubernetes, Openshift, Containers etc).
• Familiarity with NoSQL databases or other distributed high-performance systems.
• Hands-on experience with development of large scale applications.
• Ability to be articulate about AI and the competitive landscape around AI.

The anticipated starting base pay range for this role is listed below. Base salary is not the only component of our competitive total rewards package - you may also be eligible for bonus, commissions, equity, and other benefits as described below. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location.

Base Pay Range: $124,270 - $146,200 USD

Why Couchbase?

Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase’s mission is to simplify how developers and architects develop, deploy and consume modern applications wherever they are. We have reimagined the database with our fast, flexible and affordable cloud database platform Capella, allowing organizations to quickly build applications that deliver premium experiences to their customers– all with best-in-class price performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications and build innovative new ones. See our recent awards to learn why Couchbase is a great place to work. We are honored to be a part of the Best Places to Work Award for the Bay Area and the UK. Couchbase offers a total rewards approach to benefits that recognizes the value you create here, so that you in turn may best serve yourself and your family. Some benefits include:

• Generous Time Off Program - Flexibility to care for you and your family.
• Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs.
• Financial Planning - RSU equity program, ESPP program, Retirement program and Business Travel Insurance.
• Fun Perks - An ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees.
• And much more!

Couchbase is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Join an impact initiative group and experience the amazing feeling of Couchbase can-do culture.