Sr. Solutions Engineer (Field) – US Remote, Boston

TrendMicro; Boston (MA); Hybrid; USD 150,000 - 250,000; Full time

Benefits offered by this job

Comprehensive health benefits

Paid time off

Inclusive work environment

Job summary

Trend Micro is seeking a Senior Solutions Engineer in the United States, with a focus on cybersecurity and AI-powered platforms. You will engage directly with customers, guiding their security journeys while expanding our platform reach.

You will collaborate across Solutions Engineering, Product, Channel, Marketing, and Customer Success to deliver meaningful outcomes. The ideal candidate will have >5 years in Solutions Engineering or related roles, strong executive presentation skills, and

Qualifications

• Bachelor’s degree or equivalent in cybersecurity, AI, cloud, networking, or related field.
• 5+ years in Solutions Engineering or similar roles.
• Experience presenting to executives and guiding enterprise technology decisions.

Responsibilities

• Develop deep understanding of customer goals and security requirements to map platform capabilities to outcomes.
• Collaborate with Product, Engineering, Marketing, Channel and Customer Success to ensure aligned execution and great customer experience.
• Maintain knowledge of platform capabilities, beta features, and cybersecurity best practices.

Skills

Cybersecurity

AI/ML

Cloud

Networking

Systems engineering

Executive communication

Public speaking

Demos

Customer education

SaaS experience

Startup experience

XDR

SIEM

CSPM

CNAPP

APIs

Scripting

Python

PowerShell

Education

Bachelor’s degree or equivalent

Tools

Python

Bash

PowerShell

APIs

Job description

**Location:** The ideal candidate will be located in Remote, Boston area.Trend Micro is seeking a **Senior Solutions Engineer** who is passionate about cybersecurity and AI-powered platforms, thrives in direct customer engagement, and excels at helping organizations solve complex challenges. In this role, you will partner closely with leaders across Solutions Engineering, Product, Channel, Marketing, and Customer Success to guide customers along their security journey while expanding the reach of our platform. We are looking for individuals who embody humility, hunger, and people-smart instincts. Successful candidates will bring energy into every interaction and thrive in front of customers.**Responsibilities:** Develop a deep understanding of customer goals, challenges, and security requirements to align platform capabilities with meaningful outcomes. Collaborate cross-functionally with Product, Engineering, Marketing, Channel, and Customer Success to ensure aligned execution and exceptional customer experience.Maintain deep knowledge of platform capabilities, including beta features, upcoming enhancements, and cybersecurity best practices. **Preferred Qualifications:**Bachelor’s degree or equivalent experience in cybersecurity, AI, cloud, networking, systems engineering, or related technical fields. 5+ years of experience in Solutions Engineering, Sales Engineering, or Technical Pre-Sales roles. Proven experience working with technical decision-makers and executives in enterprise environments. Experience designing/architecting solutions in on-premises, hybrid, and cloud-native environments. Ability to rapidly learn modern technologies and thrive in a fast-evolving cybersecurity landscape. Excellent communication and presentation skills with the ability to present to a variety of external audiences, including C-level executives. Proven experience and passion for public speaking, live demos, and customer education. **Bonus Qualifications** Experience working in fast-paced SaaS or cybersecurity startup environments. Familiarity with XDR, SIEM, CSPM, CNAPP, or modern detection/security posture technologies. Hands-on experience with API integrations, scripting, automation, or lightweight coding (Python, Bash, PowerShell). Experience delivering executive briefings, architecture workshops, or security maturity assessments. Experience working with or enabling MSSPs, GSIs, or Channel Partners. Knowledge of compliance frameworks (SOC2, NIST, ISO 27001, PCI, HIPAA). Strong technical storytelling ability translating complex concepts into clear value for customers.Enthusiasm for mentoring, teaching, and knowledge sharing across internal teams. AI technology experience, such as applying AI/ML to cybersecurity workflows, leveraging LLMs or agentic AI for automation, or working with AI-driven detection and analytics systems. **What Top Candidates Love About This Role** Work with innovative cybersecurity and AI-powered technologies to shape the future of enterprise security. **What We Offer You:** You're important to us. What matters to you, matters to us too. Trend Micro provides benefit options for you and your family. Here some of the top-rated benefits that employees enjoy today:Comprehensive health benefits and paid time off package We are committed to fostering a professional, respectful, and inclusive work environment that promotes collaboration and high performance. We value diverse backgrounds and perspectives and welcome candidates who bring unique strengths and experiences. If you’re excited about this role and believe you can contribute and grow with us, we encourage you to apply. **This position does not offer sponsorship for work permit applications or renewals, either now or in the future.** **For applicants in the State of Massachusetts:** Trend Micro, Inc. is committed to fair and equitable compensation practices. The salary range for this role is USD $150,000.00 – $250,000.00 A candidate’s final compensation for this position will be determined by various factors to include, but not limited to relevant work experience, skills, and certifications.Candidates must be authorized to work in the U.S. without the need for employment-based visa sponsorship, both currently and moving forward. The company will not sponsor applicants for U.S. work visa status for this role (including, but not limited to, H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT, or any other employment-based visa).For over 35 years, Trend Micro’s unwavering vision has been to make the world safe for exchanging digital information. Security is our entire focus, and it shows. This single-minded passion has inspired our innovations that keep up with the bad guys despite a changing IT landscape, riskier user behavior, and constantly evolving threats.At TrendAI, we embrace change, empower people, and spark innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. We’re always seek for top talent and you will work with the best. With us, you have the opportunity to thrive in an in an industry that is shaping the future.Explore Working at TrendAI