Sr Solutions Consultant - Remote (2115)

Asure Software Inc.; Austin (TX); Remote; USD 86,000 - 94,000; Full time

Job summary

Asure Software Inc. is seeking a Solution Consultant to enhance customer success in Human Capital Management. The role demands strong customer-facing skills and expertise in SaaS applications to deliver impactful product demonstrations. A competitive salary and benefits package is offered, aiming to empower the client experience.

Benefits

Medical, Dental, Vision, HSA, FSA effective on day 1

Company paid Basic Life Insurance, A+D, Long-Term Disability, Short-Term Disability

401K Program with 3% safe harbor contribution

Employee Stock Purchase Program

Fitness Reimbursement Program

Self-Managed PTO

Qualifications

• 5-10 years' experience with SaaS Applications in client-facing environments.
• Domain expertise in Human Capital Management Solutions preferred.
• Ability to present effectively even under adverse conditions.

Responsibilities

• Partners with Sales teams to deliver product demonstrations and technical training.
• Champions customer success and defines post-demo success criteria.
• Collaborates with customers to develop custom solutions.

Skills

Customer-success focus

Technical expertise

Presentation skills

Education

Bachelor's degree in Business, Computer Science or related Field

PHR, SPHR, and CPP certifications

Job description

Who we are

Over 600 employees strong, Asure sees Human Capital Management (HCM) through the lens of entrepreneurs and executives with an owner’s mentality. We help businesses develop their “Human Capital” to get to the next level, stay compliant, and allocate their time, money and technology toward growth. Our HCM platform empowers more than 100,000 clients to build great teams and better manage their people while staying compliant in an ever-changing HR legislative landscape. Asure’s HCM offering includes Payroll & Tax, HR, and Time & Attendance software and HR Services ranging from online compliance tools to a fully outsourced HR department.

The ideal candidate will be located near one of our following locations: Austin, TX, Nashville, TN, Burlington, VT, Cherry Hill, NJ, Rochester, NY, Tampa, FL, Santa Ana, CA but open to remote.

How I will contribute

The Solution Consultant partners with Sales teams and clients to deliver impactful product demonstrations, support targeted sales strategies, provide technical training and expertise, and drive solution adoption through customized engagements and market insights.

Qualifications

• Conducts discovery and develop strategies for presenting Asure product offerings. Including assessing the customer’s current environment, identifying pain points, addressing competitive challenges, demonstrating Asure product strengths and recommending improvements.
• Designs, coordinates and presents product demonstrations for sales and internal training needs.
• Champions customer success by helping define post-demo success criteria and ensuring solution alignment with customer business outcomes.
• Subject Matter Expert (SME) for Asure product offerings, integrations, services and markets served.
• Provides technical expertise, training, and assistance with troubleshooting issues, and identifying opportunities for sales and clients.
• Analyzes requirements and delivers systems architecture solutions by leveraging new, existing, and emerging technologies in a service and sales-oriented environment.
• Engages team members on best practices for delivering effective and impactful product demonstrations.
• Assists Sales in supporting targeted account selling strategies.
• Collaborate with customers, client services and engineering to develop custom solutions.
• Provides content and develops SOWs for enterprise or non-standard engagements.
• Provides market feedback on product messaging and positioning to Sales and Product Leadership.
• Identifies partnership opportunities to complement product offerings.
• Responds to information requests and maintains archive of responses.

Qualifications

• 5-10 years’ work experience with SaaS Applications in client-facing SMB, Enterprise & Mid-Market sales environments.
• Domain expertise in Human Capital Management Solutions, Payroll, Tax, Time and Attendance preferred.
• Bachelor's degree in Business, Computer Science or related Field or commensurate experience.
• Expertise in systems related change management and/or user adoption
• An enthusiastic professional and confident team player with a strong customer-success focus, who can present effectively even under adverse conditions.
• PHR, SPHR, and CPP certifications are highly desirable.
• Excellent written and verbal communication to deliver presentations for both clients and industry.
• Experienced at bringing technical support to client interactions.

Compensation

The base salary range for this role is $86,000 - $94,000 depending upon level of experience.

This role offers a comprehensive benefit package.

Benefits

• Medical, Dental, Vision, HSA, FSA- All effective on day 1!
• Company paid Basic Life Insurance, A+D, Long-Term Disability, and Short-Term Disability
• 401K Program with 3% safe harbor contribution
• Employee Stock Purchase Program
• Fitness Reimbursement Program
• Self-Managed PTO

Our Mission

To provide Human Capital Management (HCM) software and services that help companies grow, while nurturing a culture of growth around us.

• Helping customers grow by getting the most from their human capital.
• Helping our employees grow personally and professionally.
• Growing relationships in our communities that inspire goodness.
• Do all of these things in a way that grows shareholder value

Our Vision

Be the most trusted Human Capital Management resource to entrepreneurs everywhere.

OurValues

Reflect who we are and what we stand for as a company.

• Embrace Change
• Lead with Integrity
• Own the Outcome
• Deliver Awesome
• Be a Good Human

We are an equal opportunity employer. All candidates must be legally authorized to work in the US, as we are unable to sponsor or transfer Visas at this time. Criminal background checks conducted at employment offer.

NO AGENCIES PLEASE

Any unsolicited resumes sent to Asure Software from a third party, such as an Agency, including unsolicited resumes sent to Asure’s mailing address, fax machine or email address, directly to employees or hiring managers will be considered Asure property. Asure will not pay a fee for any placement resulting from the receipt of an unsolicited resume.