Sr. Solutions Architect - Presales – M365 Messaging & Identity

SHI International Corp.; Mountain Home (TX); On-site; USD 128,000 - 200,000; Full time

Job summary

Join a leading IT solutions provider as a Sr. Solutions Architect in Presales, focusing on M365 Messaging & Identity. Drive revenue growth by designing innovative solutions, collaborating with sales teams, and engaging with clients. The ideal candidate will exhibit deep expertise in Microsoft technologies and provide thought leadership in shaping service offerings.

Benefits

Health, wellness, and financial benefits

Continuous professional growth opportunities

Commitment to diversity

World-class facilities and technology

Qualifications

• 10 years of technical experience with increasing responsibility.
• Extensive experience in Microsoft Exchange and identity solutions.
• Ability to create detailed Statements of Work (SOWs).

Responsibilities

• Lead the development of Statements of Work (SOWs) and drive revenue growth.
• Collaborate with sales teams to ensure a unified approach to client engagement.
• Build and maintain strong relationships with key clients and partners.

Skills

Problem-Solving

Communication

Adaptability

Leadership

Teamwork

Self-Motivation

Education

Bachelor’s Degree in relevant field

Tools

PowerShell

Microsoft Graph API

Job description

Sr. Solutions Architect - Presales – M365 Messaging & Identity

Sr. Solutions Architect - Presales – M365 Messaging & Identity

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About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $15 billion global provider of IT solutions and services.

Over 17,000 Organizations Worldwide Rely On SHI’s Concierge Approach To Help Them Solve What’s Next. But The Heartbeat Of SHI Is Our Employees – All 6,000 Of Them. If You Join Our Team, You’ll Enjoy

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.
  
  

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $15 billion global provider of IT solutions and services.

Over 17,000 Organizations Worldwide Rely On SHI’s Concierge Approach To Help Them Solve What’s Next. But The Heartbeat Of SHI Is Our Employees – All 6,000 Of Them. If You Join Our Team, You’ll Enjoy

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.
  
  

Job Summary

Sr. Solutions Architect - Presales – M365 Messaging & Identity plays a pivotal role in driving revenue growth for the professional services team. This individual will work closely with sales teams, technical teams, and clients to design and present innovative solutions that address complex business challenges. This role will focus on designing, migrating, and optimizing Microsoft based messaging and identity solutions, ensuring secure and scalable enterprise environments. The ideal candidate will have deep expertise in Microsoft Exchange, Microsoft 365, Azure Active Directory (Azure AD), Entra ID, and related identity and security frameworks.

Role Description

• Lead the development of SOWs, working closely with various teams to ensure alignment with client needs and business objectives.
• Drive revenue growth within the professional services team by identifying new opportunities and optimizing service offerings.
• Collaborate with SHI Stakeholder partner teams to create synergistic service solutions.
• Engage with SHI sales teams, including front line sellers and customer success managers, to ensure a unified approach to professional services and client engagement.
• Contribute to practice development by identifying areas for growth, leading innovation initiatives, and creating and maintaining practice standards to ensure high-quality professional services.
• Build and maintain strong relationships with key clients and partners, ensuring high levels of satisfaction and retention.
• Demonstrate deep expertise in professional services and provide thought leadership and guidance to clients and SHI teams on best practices, trends, and innovations in technology.
• Analyze current business processes and make recommendations for improvement based on industry trends and professional business knowledge.
• Oversee and facilitate the evaluation and selection of hardware and software technology and product standards, and provide relevant technology/architecture recommendations.
• Stay current with new technologies and frameworks, drive the retirement of legacy solutions/technologies, and recommend adopting new partners or solution components.
  
  

Behaviors and Competencies

Problem-Solving: Can proactively identify and take ownership of complex problem-solving initiatives, initiate preventative measures, collaborate with others to find solutions, and drive successful outcomes.

Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication.

Adaptability: Can lead others through change, help teams adapt to new directions, and create a culture open to change.

Leadership: Can take ownership of complex team initiatives, collaborate with others in decision-making processes, and drive team performance.

Teamwork: Can build and lead multiple teams, fostering a cooperative environment and ensuring effective communication between team members.

Self-Motivation: Can take ownership of complex personal or professional initiatives, collaborate with others when necessary, and drive results through self-motivation.

Skill Level Requirements

Proficiency in overseeing and directing projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied - Expert

Ability to systematically identify, document, and manage the technical needs and specifications of a project by engaging with stakeholders and analyzing business objectives to ensure successful project outcomes - Expert

Ability to define, design, build, and maintain robust systems and solutions by leveraging systems and infrastructure effectively - Expert

Ability to develop detailed Statements of Work (SOWs) and drive revenue growth through professional services engagements - Expert

Extensive experience working on large scale IT projects related to design, deployment and configuration - Expert

Deep knowledge of Microsoft Exchange Online, Exchange Hybrid, and Exchange Server

Strong understanding of Azure Active Directory, Entra Suite, and on-premises AD DS

Experience with authentication protocols (OAuth, SAML, Kerberos, NTLM)

Familiarity with Microsoft Defender for Identity, Microsoft Purview, and compliance tools

Expertise in conditional access, MFA, self-service password reset (SSPR), and access reviews

Experience in enterprise-scale migrations and hybrid environments

Ability to analyze customer requirements and design solutions that meet their business objectives and budget constraints with a consultative approach

Proficiency in creating technical documentation, proposals, and architecture diagrams

Familiarity with scripting and automation tools like PowerShell and Microsoft Graph API

Other Requirements

Completed Bachelor’s Degree or relevant work experience

Willingness to travel occasionally

10 years of technical experience with increasing responsibility

10 years experience designing implementing and integrating technology solutions

10 years experience working with and migrating technology solutions

10 years of experience developing and executing scripts for automation and deployment

The base salary range for this position is $128,000 - $200,000. The estimated on-target earnings, or OTE, which includes a base salary and bonus is $160,000 - $250,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  IT Services and IT Consulting

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