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Amazon Web Services is seeking an Account Solutions Architect to partner with customers from first engagement through production. You will build sustained technical relationships, understand objectives, and guide customers toward secure, scalable architectures that deliver measurable business outcomes.
The SA drives adoption and trust as a core member of the account team. The role validates recommendations with hands-on building, designs prescriptive architectures, and collaborates with sales,
This is the role where architecture meets impact. The Account Solutions Architect (SA) is the trusted technical advisor that customers rely on from first engagement through production and beyond - building sustained technical relationships, understanding customer objectives, and guiding them toward solutions that deliver measurable business outcomes. Through ongoing technical credibility and a commitment to the customer’s success, the Account SA drives adoption and deepens engagement in ways that produce lasting business outcomes as the enduring technical voice that earns and maintains customer trust as a member of the account team.
This is the role where architecture meets impact. The Account Solutions Architect (SA) is the trusted technical advisor that customers rely on from first engagement through production and beyond - building sustained technical relationships, understanding customer objectives, and guiding them toward solutions that deliver measurable business outcomes. Through ongoing technical credibility and a commitment to the customer’s success, the Account SA drives adoption and deepens engagement in ways that produce lasting business outcomes as the enduring technical voice that earns and maintains customer trust as a member of the account team.
The SA validates recommendations through hands-on building, turning architectural insight into working solutions that earn customer trust.
The Account SA provides prescriptive technical guidance - selecting services, designing secure, resilient and scalable architectures, optimizing for cost and performance, and surfacing risks early. Operates as a hands-on builder in the customer’s [non-production] environment, validating solutions through working proof points (PoCs, prototypes, reference implementations) because working solutions earn trust that documents cannot. The role scales impact beyond individual engagements by contributing reusable assets other practitioners adopt, orchestrating access to deeper expertise when needed, and transferring capability so customers achieve self-sufficiency rather than dependency.
Key job responsibilities
Technical Solution Design & Customer Advisory
Building & Demonstrating Solutions
Cross-Functional Collaboration
Enablement & Organizational Development
Thought Leadership & Content Development
A day in the life
Your day starts with context - reviewing where your customers are in their technical journey, what’s changed in their environment, and what’s next. You might open with a design session where you’re whiteboarding architecture options with a customer’s engineering team, making trade-off decisions together, and committing to a direction. By mid-morning, you’re building - writing code, deploying infrastructure, or extending a proof of concept in a sandbox to validate what you recommended yesterday.
After lunch, you’re in a customer strategy session with your account team - advising on technical direction, connecting technical progress to business outcomes, navigating competing priorities, and aligning on what proof point will give the customer’s decision-makers confidence to move forward. Not everything is clear-cut; you often work with incomplete information, shifting requirements, and stakeholders who don’t yet agree on the problem - and you move things forward anyway.
Your week includes time you protect for keeping current - whether that’s tracking emerging technologies, following industry shifts, or getting hands-on with a new service before a customer asks about it. You invest in the broader SA community too: mentoring a newer SA through a complex engagement or publishing a reference architecture from a recent win so others don’t start from scratch. Travel is part of the rhythm - you’re on-site with customers as the role requires, varying by geography and customer portfolio, because trust is built faster in person and the best architectural decisions happen at the whiteboard, not over email.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.