Sr. Solution Architect

Johnson Controls; Milwaukee (WI); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Competitive salary

Paid vacation/holidays

Comprehensive benefits (401K, medical,

On the job/cross training

Collaborative team environment

Zero Harm safety policy

Job summary

Johnson Controls International seeks an AI Solution Architect to design and govern enterprise AI solutions—generative and agentic AI, RAG, enterprise search and automation. You will collaborate with AI engineers, platform teams, data scientists and stakeholders to transform opportunities into secure, scalable applications.

Lead architecture across business domains, align with platform capabilities, and embed Responsible AI, security, and governance throughout delivery.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 8+ years in solution or cloud architecture.
• Proven production Azure solutions in complex enterprise environments.
• Hands-on architecture with generative AI, LLMs, RAG, conversational AI, or agent-based solutions.

Responsibilities

• Lead enterprise AI architecture across business domains.
• Translate needs into end-to-end architectures, roadmaps and non-functional requirements.
• Define reusable reference architectures and integration patterns.
• Collaborate with AI engineers, platform teams and data scientists to deliver secure, scalable solutions.
• Ensure security, governance and Responsible AI from the outset.

Skills

Leadership

Stakeholder Management

Systems Thinking

Communication

Education

Bachelor's degree

Tools

Azure AI Foundry

Azure OpenAI

Azure ML

Azure AI Search

REST APIs

Azure API Management

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What we offer

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package including 401K, medical, dental, and vision care
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Job overview

Johnson Controls International is seeking an AI Solution Architect to design and govern enterprise AI solutions across generative AI, agentic AI, machine learning, RAG, enterprise search and intelligent automation.

You will work with AI engineers, platform engineers, software teams, data scientists, product teams, cyber security, enterprise architecture and business stakeholders to turn AI opportunities into secure, scalable and supportable solutions.

How you will do it

Enterprise AI solution architecture

Lead architecture and solution design for enterprise AI initiatives across business domains.

Translate business needs into end-to-end solution architectures, roadmaps and non-functional requirements.

Define reusable reference architectures, integration patterns and clear architecture decisions.

Generative AI and agentic solutions

Design solutions using Azure AI Foundry, Azure OpenAI, Azure AI Search, Azure Machine Learning, vector stores and approved enterprise APIs.

Define patterns for RAG, conversational AI, document intelligence, multimodal workflows and AI agents.

Establish approaches for model selection, evaluation, safety, grounding, cost and operational reliability.

Platform alignment and engineering collaboration

Align solutions with approved platform capabilities, deployment patterns, networking and operational controls.

Ensure AI traffic follows enterprise API management patterns for authentication, observability, throttling and cost allocation.

Partner with engineering teams on APIs, data flows, application boundaries, reviews and production readiness.

Security, governance and Responsible AI

Embed security, privacy, accessibility, compliance and Responsible AI requirements from the outset.

Define identity, RBAC, private networking, secrets, data protection, content safety and auditability patterns.

Document risks, assumptions, dependencies, mitigations and operational-readiness requirements.

Business engagement and technical leadership

Facilitate discovery and design workshops that turn ambiguous needs into phased delivery options.

Explain AI concepts, risks and trade-offs clearly to technical and non-technical stakeholders.

Provide technical leadership through reviews, mentoring and pragmatic architecture decisions.

Qualifications and experience

Required experience

Bachelor's degree in a relevant discipline, or equivalent practical experience.

8+ years in solution architecture, software engineering, cloud architecture or enterprise technology roles.

Proven experience designing and delivering production Azure solutions in complex enterprise environments.

Hands-on architecture experience with generative AI, LLMs, RAG, conversational AI, document intelligence or agent-based solutions.

Ability to guide solutions from discovery through design, delivery, governance approval and operational support.

Technical Expertise

AI Architecture

• Generative AI, Agentic AI, RAG (Retrieval-Augmented Generation), enterprise search, document intelligence, evaluation, and AI safety.

Azure AI

• Azure AI Foundry, Azure OpenAI, Azure AI Search, Azure Machine Learning, and approved model endpoints.

Integration

• REST APIs, Azure API Management, event-driven architectures, messaging platforms, tool integration, and enterprise integration patterns.

Security

• Microsoft Entra ID, managed identities, OAuth/OIDC, RBAC, private networking, secrets management, and secure-by-design principles.

Governance

• Architectural decision records, Responsible AI, privacy, risk management, compliance, observability, and production readiness.

Leadership and ways of working

• Strong systems thinking and judgement to balance innovation, speed, security, quality and maintainability.
• Clear communication and ability to influence across technical, product and business teams.
• Comfort facilitating workshops, resolving ambiguity and presenting options with trade-offs.

Preferred qualifications

• Experience with Microsoft Agent Framework, Semantic Kernel, LangGraph, LangChain or similar orchestrat