Sr Software Engineer (Site Reliability) Austin or Dallas, TX-Onsite

H-E-B; San Antonio (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

H-E-B is seeking a Senior Software Engineer-Site Reliability for the Digital Fulfillment team. The role is based in Austin (preferred) or Dallas, TX, on-site.

You will support build and deployment pipelines, diagnose production issues, and contribute to system design, security, scalability, reliability, and performance. You will collaborate to design service architectures, monitor SLOs/SLAs, and participate in on-call rotations.

Qualifications

• 5+ years designing, analyzing, developing, or troubleshooting distributed systems.
• 3+ years managing Kubernetes/GKE, AWS environments.
• 2+ years Java (Spring) programming.
• 3+ years using Terraform for cloud infrastructure.
• 3+ years CI pipelines with GitLab or GitHub Actions.
• Experience with GitLab, JIRA, Slack, Confluence and IntelliJ.
• Experience with microservices, PostgreSQL, Kubernetes, Docker, Linux, GCP, REST/GraphQL.
• Monitoring/visualization tools: Datadog, Grafana, New Relic.
• Proficiency in Python, Ruby, Groovy, Bash.

Responsibilities

• Develops and maintains tooling used for environment monitoring and task automation.
• Engages in and improves the whole lifecycle of services: design, deployment, operation, and refinement.
• Analyzes configurations for software and servers, DB connections/indexes.
• Collaborates with development teams to design service architectures and release plans.
• Monitors SLOs/SLAs and addresses gaps; identifies improvements.
• Serves as SME for cross-functional teams; troubleshoots systems-related issues.

Skills

Distributed systems

Kubernetes

Java (Spring)

Terraform

CI/CD pipelines

PostgreSQL

Docker

Python

REST/GraphQL

GCP/AWS

Education

Bachelor's in Computer Science

Tools

GitLab

GitHub Actions

Jira

Slack

Confluence

IntelliJ

Datadog

Grafana

New Relic

Job description

Responsibilities Job Summary: As a Senior Software Engineer-Site Reliability on the Digital Fullfilment team, you'll deliver complex code solutions. You'll support the build and deployment pipeline and when necessary, diagnose / solve production support or on-call issues. You'll contribute to overall system design, architecture, security, scalability, reliability, application performance and provide end-to-end support. Location: Austin (preferred), open to Dallas, TX (On-Site) Key Responsibilities & Essential Functions: Develops and maintains tooling used for environment monitoring and task automation Engages in and improves whole lifecycle of services, including inception and design, deployment, operation, and refinement Analyzes and establishes efficient configurations for software and servers, DB connections / indexes, drivers, etc. Collaborates with development teams to design service architectures, software platforms and frameworks, capacity planning, release plans and launch reviews Monitors internal and vendor service level objectives (SLOs) and agreements (SLAs); identifies / resolves SLO / SLA gaps Serves as technical subject matter expert (SME) for cross-functional engineering Teams; assists with / troubleshoots systems-related issues and maintenance The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations. Qualifications & Key Requirements: Work Experience: 5+ years experience designing, analyzing, developing, or troubleshooting distributed systems 3+ years of SRE experience managing Google Kubernetes Engine (preferred), K8s, or AWS environments 2+ years of Java (Spring) programming experience preferred 3+ years of using Terraform to maintain cloud infrastructure 3+ years of CI Pipeline experience with either Gitlab Pipelines, or GitHub Actions Experience with tools such such as Gitlab, JIRA, Slack, Confluence and Intellij is preferred Experience with microservices architecture patterns Experience working with PostgreSQL, Kubernetes, Docker, Linux, GCP, Terraform, and APIs using REST and GraphQL Experience working with monitoring and visualization tools such as Datadog, Grafana, or New Relic Strong proficiency with scripting languages such as Python, Ruby, Groovy, Bash Proven track record of researching, understanding, and effectively applying Scalability and High Availability principles Knowledge/Skills/Abilities: Advanced knowledge in system and data architecture, data modeling, and design and capable of architecting and designing at the application or service level using well-accepted design patterns

• Able to review platform designs for strength of engineering solutions, namely performance, sustainability, and iterative development potential.
• Comprehensive knowledge of Computer Science fundamentals: data structures, algorithms, design patterns, system architecture and design patterns
• Advanced understanding of development methodologies and processes
• High degree of personal accountability to self and team for continued growth
• Adjust
• Leverages Agile metrics to improve team performance and deliverables. Evaluates and adjusts resources, self, and team as necessary.
• Collaborate
• Ability to work on tasks which span multiple domains, requiring cross-team collaboration, which have a high impact on your project.
• Agility
• Embraces risk, change, and helps team manage ambiguity within the team's scope of work.
• Able to drive progress without having a complete picture and can articulate potential tradeoffs and prioritize when faced with ambiguity.
• Connect
• Delivers clear, concise, effective messages across different levels; can tailor communication based on intended audience.
• Growth Mindset
• Fosters a culture of mentoring and coaching across multiple technical teams and other stakeholders.
• Relate
• Fosters a culture within their team where people are encouraged to share their opinions and contribute to discussions in a respectful manner, approach disagreement non-defensively with inquisitiveness, and use contradictory opinions as a basis for constructive, productive conversations.
• Education: A Computer Science degree or comparable formal training, certification, or work experience -involving software / systems engineering Physical Demands & Working Conditions: Travel by car or plane with overnight stays Work extended hours; sit for extended periods Work rotating and on-call schedules, as needed The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. JDENGINEERING DEV3232