Sr. Shop Manager - A|X Armani Exchange Macy's

armani-retail; Costa Mesa (CA); On-site; USD 38,000 - 53,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee discount

Job summary

A|X Macy's in California is seeking a Shop Manager to lead the luxury retail team, drive sales, and ensure an outstanding client experience. You will oversee store operations, budgeting, merchandising, and brand-aligned client strategies on the floor.

The role requires five years in retail management, strong communication, and proficiency with retail systems. Availability for flexible scheduling and travel may be required, with a comprehensive benefits package offered.

Qualifications

• Minimum five years of experience in retail management.
• Experience with buying and merchandising is preferred.
• Excellent written and verbal communication skills; able to influence partners and motivate reports.
• Demonstrated experience in executing Sales Management trainings and presentations.
• Proficiency with retail systems and Office programs (Excel, Word, PowerPoint).
• Willingness to work flexible hours including holidays, nights and weekends.
• Languages beyond English are considered a strong asset.

Responsibilities

• Lead end-to-end store management and personnel operations.
• Drive sales and deliver an exceptional client experience while managing budgets.
• Contribute to merchandising, marketing and client relationship strategies.
• Maintain strong communications and ensure alignment across the team.

Skills

Retail management

Merchandising

Communication

Sales training

Retail systems

Flexible schedule

Languages

Travel

Education

College degree preferred

Tools

POS systems

Microsoft Office

Excel

Job description

A|X Macy's | Roosevelt Field Mall & Green Acre Mall

The Armani Group is one of the leading fashion and luxury goods groups in the world today with more than 8,500 direct employees, 12 production plants and more than 2,704 boutiques in 60 countries around the world. It designs, manufactures, distributes and retails fashion and lifestyle products including apparel, accessories, eye-wear, watches, jewelry, home interiors, fragrances and cosmetics under a range of brand names: Giorgio Armani, Emporio Armani, A|X Armani Exchange, Armani Casa.

As the leader of the store, you will be part of a diverse leadership and sales team, who you will inspire and motivate each day. You will align the entire team on driving sales, providing an excellent client experience, building strong talent and ensure the store operates efficiently and effectively. Your ability to combine entrepreneurial spirit, passion for the brand and knowledge of the luxury/retail business with organizational skills to manage the store will greatly influence the client and associate experience.

As a Shop Manager you will also provide input on merchandising, marketing, and client relationship strategies. Your presence daily on the sales floor will provide you the opportunity to understand the business on the front line, and you will have the opportunity to use the insights to improve your store’s business. You will help shape and execute store strategies to build trusting relationships with clients and associates, to drive revenue. In addition, you will be accountable for ensuring appropriate communications are cascaded throughout the team.

To succeed in this role, you are willing to lead by example and with integrity, collaborate, be intellectually curious, strategic, lead through ambiguity and change and results oriented. You will be responsible for the end-to-end management of the store and its team, including labour and supply budget.

Our team mission is passionately conveying the vision of Giorgio Armani.

Qualifications & Skills

• Minimum Five (5) years of experience in similar retail management field
• College/Post-Secondary degree preferred
• Experience with buying & merchandising is preferred
• Excellent communication (verbal and written) skills and the ability to influence partners and motivate direct reports
• Demonstrated experience in executing Sales Management Trainings and Presentations
• Proficiency with Retail Systems and Office programs, i.e. Excel, Word and PowerPoint
• Open availability and able to work a flexible schedule, including holidays, nights and weekends
• While not required, Italian, Spanish, French, Mandarin or other language skills are considered a strong asset
• Ability to travel when required, both domestic and international

The appointed candidate will be offered a hourly salary within the range of $33.00 plus the opportunity to participate on a bonus or commission benefit plan depending by brand, with a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and retirement plans with employer contributions.

Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements. Salaries will be negotiated based on relevant skills and experience.