Sr. ServiceNow Developer (VR/CC – SecOps) (BHJOB22048_772)

ITmPowered; Eugene (OR); Remote; USD 90,000 - 130,000; Full time

Job summary

An established industry player is seeking a skilled Sr. ServiceNow Developer to enhance their Vulnerability Response and Configuration Compliance capabilities. This role involves designing, configuring, and supporting ServiceNow modules while ensuring seamless integration with various tools and processes. You will work collaboratively to provide architectural solutions and operational support, driving improvements in reporting and process efficiency. If you are passionate about leveraging your ServiceNow expertise in a dynamic environment, this opportunity offers the chance to make a significant impact while working remotely within the United States. Join a forward-thinking team dedicated to excellence and innovation in service management.

Qualifications

• 5-7 years of ServiceNow development and administration experience.
• CIS-Vulnerability Response or CIS-Configuration Compliance certification required.

Responsibilities

• Develop and support ServiceNow VR and CC modules.
• Design and configure integrations and operational support.

Skills

ServiceNow Development

JavaScript Development

Vulnerability Response (VR)

Configuration Compliance (CC)

REST API

Agile Development

Performance Analytics

Service Portals

Communication Skills

Education

Bachelor’s degree

Tools

ServiceNow

JIRA

Salesforce

Job description

Sr. ServiceNow Developer (VR/CC – SecOps)

ServiceNow Development and Administration of Vulnerability Response (VR) and Configuration Compliance (CC) modules. Providing architectural, design, configuration/development and operational support for VR and CC. Prepare and conduct VR and CC and related dependencies updates. Provide ServiceNow functional and process expertise in building world class programs.

Responsibilities:

• ServiceNow Development, configuration, administration, and support for ServiceNow VR and CC modules.
• Provide VR and CC solutions in terms of architecture, design, and operational support as it relates to ServiceNow Vulnerability Response (VR) and Configuration Compliance (CC) modules.
• Installation and Configuration of VR and CC Plugins for lower environments (DEV, QA, UAT, ARCH, Training).
• VR and CC solution design, configuration/development, and operational support as it relates to integrations, customized CI lookup Rules, Watch Topics, Assignment Rules, Grouping Rules, Risk Calculator Rules, Remediation Target Rules, Auto Close/Auto Delete Rules, Exception Rules, Notifications, Classification Rules, SLA definition, Severity/Normality Mapping, Classification Rules, and Background Jobs.
• Design and develop solutions to enrich Vulnerability Items and Test Result Records and other VR and CC tables to enhance VR and CC capabilities.
• Support Remediation process flows for Vulnerability Response and Configuration Compliance.
• Design, Configure and support data integrations (REST API) and schedules (Qualys, WIZ, Solution Manager, Threat Intelligence, NVD, JIRA and Salesforce Spoke, Webhook, Other).
• Design, Configure and support Flow Designer flows and sub flows leveraging REST API for data exchange.
• Leverage JIRA as part of the SDLC Agile Development process (ServiceNow VR/CC Story creation, Sprint Planning, Point Estimation, Testing and Deployment Documentation creation, Deployment for lower environments and support Preproduction and Production Deployments).
• Provide VR and CC support (SN Admin and VR/CC Admin) lower environments (DEV, QA, UAT, ARCH, Training).
• Liaison with ServiceNow Platform Administrators (enterprise level) as it relates to VR and CC impacts on ServiceNow Platform configuration and properties.
• Liaison with CMDB Team to enhance CMDB as it relates to VR and CC data requirements.
• Design Runbooks for Vulnerability Response and Configuration Compliance processes and procedures.
• Enhance Reporting capability of both VR and CC as it relates to Reports and Performance Analytics.
• Customize and support VR and CC roles and groups.
• Plan and support VR and CC and dependencies upgrades.

Qualifications:

• Bachelor’s degree from an accredited college/university OR equivalent professional experience.
• 5-7 Years ServiceNow Development, Administration, Implementation, and integration.
• 4+ years’ experience developing configuring ServiceNow with 2 years specific expertise with Vulnerability Response (VR) and Configuration Compliance (CC) Modules, Performance Analytics for VR, Performance Analytics for CC.
• A current CIS-Vulnerability Response or CIS-Configuration Compliance certification.
• Certified ServiceNow Administrator, Application Developer, Implementation Specialist (CSA, CAD, CIS)
• 4 Years ServiceNow Development Experience
• 2 Years ServiceNow Vulnerability Response (VR)
• 2 Years Service Now Configuration Compliance (CC)
• 2 Years experience with ServiceNow Flow Designer
• 3 Years ServiceNow Operational Support.
• ServiceNow Spoke configuration and support (JIRA Spoke or Salesforce Spoke a plus).
• 3 years JavaScript Development.
• Service Portals (Widgets, Server Scripting, Client Scripting, JavaScript, HTML, CSS, SQL, Portal Configuration)
• ServiceNow version Upgrade experience; Rome, San Diego, Tokyo, Utah (DEV/QA/UAT)
• Great communication skills, team player, drives processes with the team structures.

LOGISTICS:

• Location: Remote in CA, WA, OR, CO, GA, VA, MD, or DC.
• Must be willing to work 8-5 M-F PACIFIC TIME.
• Contract role through end of the year with potential for extension and/or conversion to perm.
• COVID-19 Vaccine and Booster Required – OR must provide valid medical exemption from doctor in advance.
• Must be able to successfully pass a 12-panel drug screen, 10-year background check, employment verification.
• You will need to be a current US Citizen or valid Green Card holder. No need for a visa now or in the future. This role is not able to offer visa transfer or sponsorship now or in the future.
• W2 only – No sub vendors. Sponsorship NOT available.
• Must have direct contact information on resume (phone / email) to be considered.