Sr. Service Technician, Dallas

Lucid Motors; Dallas (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life and disability coverage

Paid time off and holidays

401(k) retirement plan

Equity program and incentive plan

Job summary

Lucid Motors is seeking an experienced Sr. Service Technician to diagnose, repair, and maintain Battery Electric Vehicles in a fast-paced setting. You will train junior technicians, work with HV systems, and ensure precise documentation and customer satisfaction.

Ideal candidates have ASE HV certifications, EPA 609, and luxury‑care experience. A valid license and strong communication skills are essential, with some remote/mobile support required.

Qualifications

• 4+ years of experience as a Service Technician or Diagnosis Technician.
• ASE Certifications (A4, A5, A6, A7, A8, L3, L4-ADAS) - required.
• Diagnosing and repairing HV, LV systems and EV powertrains.
• Experience in luxury automobile repair environments.
• Customer facing with strong written and verbal communication.
• Proficient with Microsoft Office and DMS software.
• Ability to communicate with Field Engineering on preliminary vehicle diagnosis.
• EPA 609 Certification.
• Willingness to complete Lucid CPR training post hire.
• Valid driver''s license; no suspensions in past year; drivers 21+ must have 3 years DL and complete Lucid training.

Responsibilities

• Repair electro‑mechanical issues and perform diagnostics.
• Train and assist Associate Service Technicians and Service Technicians with HV systems and powertrains.
• Maintain knowledge of high voltage, low voltage, and general EV systems.
• Be SME in at least 1–2 major repair categories; solve technical and process‑flow issues.
• Follow repair order documentation procedures (The Three C's).
• Document all customer vehicle interactions using the software suite.
• Collaborate with service team and customers to ensure quality outcomes.
• Support remote work and mobile service team as needed.

Skills

HV systems knowledge

Diagnostics experience

Communication skills

MS Office proficiency

Education

ASE Certifications (A4-A8, L3, L4-ADAS)

EPA 609 Certification

Tools

DMS software

Job description

About Lucid

At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award‑winning vehicles bring our \"Compromise Nothing™\" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.

We achieve this through deep vertical integration, with design, engineering, and production happening in‑house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility.

The Sr. Service Technician position requires an experienced professional with a proven background in diagnosis, maintenance, and repair of Battery Electric Vehicles (BEVs). You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast‑paced environment.

Responsibilities

• Confidently repair electro‑mechanical issues and perform diagnostics
• Train and assist Associate Service Technicians and Service Technicians with HV systems, electrical vehicle powertrains, repair procedures, etc.
• Maintain a high knowledge level of high voltage, low voltage, and general electric vehicle systems
• Ability to problem‑solve both Technical and Process‑flow issues. SME (Subject Matter Expert) in at least 1-2 major repair categories
• Follow correct repair order documentation procedures, i.e. The Three C's
• Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
• Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers.
• Demonstrate attention to detail and passion for creating positive client experiences
• Ability to work remotely and support mobile service team as needed
• Other duties as assigned

Qualifications

• 4+ years of experience as a Service Technician or Diagnosis Technician
• ASE Certifications (A4, A5, A6, A7, A8, L3, L4-ADAS) - (Required)
• Prior experience diagnosing and repairing High Voltage (HV) systems, Low Voltage (LV) systems, and Electric Vehicle powertrains
• Experience in luxury automobile repair environments
• Customer facing experience exhibiting excellent written and verbal communication skills
• Proficient in Microsoft Office as well as learn proprietary DMS software
• Ability to communicate effectively both verbally and written with Field Engineering Team pertaining vehicle preliminary diagnosis
• EPA 609 Certification
• Willingness to complete Lucid provided CPR training post hire
• Valid driver's license with no suspensions within the past year. Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire

Preferred Qualifications

• ASE Certified Master Technician

At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

Compensation & Benefits

• medical, dental, and vision insurance
• life and disability coverage
• paid time off
• paid holidays
• a 401(k) retirement plan

Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program.

Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.

Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.

Accessibility

Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities.