Sr. Service Dispatch Coordinator

Beckman Coulter Diagnostics; Indianapolis (IN); Remote; USD 58,000 - 62,000; Full time

Job summary

A leading company in clinical diagnostics is seeking a Sr. Service Dispatch Coordinator who will support service operations and ensure efficient scheduling of resources. This remote role requires strong coordination skills and at least 3 years of relevant experience. The position offers a competitive salary range and benefits, contributing to a meaningful impact in life sciences and healthcare.

Benefits

Paid time off

Medical/Dental/Vision insurance

401(k)

Qualifications

• 3+ years of experience in a Coordination/Dispatching environment.
• At least 1 year of Team Lead experience.
• Project coordination experience is a plus.

Responsibilities

• Lead the planning and scheduling of field resources for Installations.
• Partner with Field Service teams to support customer needs.
• Manage the strategic scheduling of Field Service resources.

Skills

Coordination

Planification

Communication

Education

High School Diploma or equivalent

Tools

Oracle

MS Office

Teams

Outlook

Job description

Join to apply for the Sr. Service Dispatch Coordinator role at Beckman Coulter Diagnostics

Join to apply for the Sr. Service Dispatch Coordinator role at Beckman Coulter Diagnostics

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.

Learn about the Danaher Business System which makes everything possible.

The Sr. Service Dispatch Coordinator for Beckman Coulter Diagnostics is responsible for support of the Service Organization and Beckman Coulter Customers.

This position is part of the Service Organization located in Indianapolis, Indiana, and will be a Remote role. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the Service Organization and report to the Field Service Supervisor responsible ensuring that critical equipment in hospitals, doctor's offices, reference laboratories, and research institutes across the country are serviced and maintained in an efficient manner. If you thrive in a fast-paced role and want to work to build a world-class organization—read on.

In this role, you will have the opportunity to:

• Lead the planning and scheduling of field resources for Installations, Preventative Maintenance, and Field Modifications while balancing the urgent needs of a complex customer base for Emergency Repairs for that same instrumentation.
• Partner with the Field Service teams at all levels of seniority to support customer’s needs and drive revenue growth by verifying and collecting purchase orders as well as identifying revenue generating opportunities.
• Manage the strategic scheduling of Field Service resources while balancing competing priorities such as Product Training; Mentoring; Inventory Cycle Counts; Vehicle Maintenance and Time Off. Assist with the closure of completed service jobs as needed to invoice customers in a timely manner.
  
  

The essential requirements of the job include:

• High School Diploma or equivalent
• 3+ years of experience in a Coordination/Dispatching environment
• At least 1 year of Team Lead experience
  
  

It would be a plus if you also possess previous experience in:

• Project coordination experience including managing competing priorities in a fast-paced environment
• Knowledge of Oracle/Service Max or similar SMS and standard Computer Administrative Tools (Windows, MS Office, Teams, Outlook
• Effectively demonstrating communication with all levels of leadership
  
  

Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

The hourly range for this role is $26.00 - $30.00. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

The salary range OR the hourly range for this role is $58,240.00 - $61,152.00 This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] to request accommodation.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Medical Equipment Manufacturing

Referrals increase your chances of interviewing at Beckman Coulter Diagnostics by 2x

Get notified about new Dispatch Coordinator jobs in Indianapolis, IN.

Lead Operational Execution Support - Eastern Time Zone x2 Openings

Indiana, United States $24.00-$30.00 6 hours ago

Clinical Engineering Field Support Coordinator

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.