Sr. SBA Loan Closing Specialist

Northwest Bank; Columbus (OH); On-site; USD 75,000 - 110,000; Full time

Job summary

Northwest Bank is seeking a Sr. SBA Closing Specialist to manage due diligence from post-acceptance to funding. You will coordinate with SBA Sales, SBA Credit, and other stakeholders to ensure compliance and timely closings. You will maintain knowledge of SBA changes and contribute to process improvements.

The role requires substantial SBA and loan operations experience, with strong organizational and communication skills. Remote work is possible with onsite requirements depending on location.

Qualifications

• Bachelor’s degree in a related field preferred.
• 5–6 years of SBA experience preferred.
• 5–6 years of loan closing/loan operations experience required.

Responsibilities

• Identify business entity types and collect required legal documentation.
• Order, review and analyze third‑party documents related to collateral.
• Complete due diligence for loan approval conditions and customer identification.
• Verify approvals by appropriate levels of authority.
• Serve as point of contact among lender, underwriter, customer, attorney, title company and SBA as needed.
• Index all due diligence and approval documents accurately in LOS and systems of record.
• Create legal agreements/contracts using loan documentation software.
• Perform post-closing review for accuracy and upload to system of record.
• Coordinate loan fees collection and disbursement per schedule.
• Provide information to Loan Servicing for system input and maintenance.
• Ensure SBA forms and disclosures are properly completed at application and closing.
• Submit SBA approvals via E-Tran or SBA One as required.

Skills

SBA knowledge

Due diligence

Loan documentation

Vendor management

Cross-functional collab

Communication

Education

Bachelor's degree

Tools

Loan Origination System

MS Office

Job description

Job Description

The Sr. SBA Loan Closing Specialist is responsible for all due diligence in relation to the accuracy and completeness of a new SBA loan, or a modification to an existing SBA loan, from post customer acceptance to booking/funding. This individual will work closely with SBA Sales and SBA credit to ensure all required due diligence and SBA guidelines are achieved. Additionally, the Sr. SBA Closing Specialist will report on progress of loan closings to leadership at regular intervals, will be expected to remain knowledgeable of SBA changes and processes and will work to develop, with leadership, SBA process and procedure materials and provide education to field as requested.

Essential Functions

• Identify business entity types and collect the corresponding legal documentation that they are required to file with the state or county

• Utilize the loan workflow and specific tasks within the Loan Origination System, help to identify best practices

• Order, review and analyze all required third-party vendor documents in relation to the collateral to be held on the loan

• Complete all due diligence associated with the satisfaction of loan approval conditions as well as customer identification requirements in a timely manner

• Verify the loans have been approved by the appropriate level of authority

• Be the point of contact between the lender, underwriter, customer, attorney and/or title company, and SBA as needed

• Ensure all required due diligence and approval documentation has been indexed accurately into our system of record

• Use the loan documentation software to accurately create legal agreements/contracts

• Execute a post-closing examination of loan documents for accuracy and completeness and perform upload of documents to the system of record

• Verify all applicable fees have been collected from the borrower and loan proceeds disbursed according to schedule

• Send loan specific information to Loan Servicing for core system input and maintenance

• Verify proper approval has been obtained, including approval from SBA, FSA, etc.as appropriate

• Ensure proper loan entry/buildout into Loan Origination System (LOS) SBA Module

• Ensure proper SBA Forms and Disclosures are completed and properly executed at time of application and closing

• Submit and obtain SBA Loan approval through E-Tran or SBA One for newly originated SBA loans and SBA modifications as required by the Servicing and Liquidation Actions Matrix as needed

• Order and review CAIVRS and IRS Tax Transcript verifications

• Coordinate and execute Letter of Credit documentation for Small Business portfolios

• Support all SBA closings, regardless of LOB in which they are originated

• May mentor more junior team members

• Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations

• Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency

• Work as part of a team

• Work with on-site equipment

• Complete other duties and special projects as requested by management

• Discourage any unsafe work habits by setting a good example for employees by following the required safe work practices as indicated by the safety and loss prevention program

• Consistently and fairly enforce safe work practices

• Ensure that each employee knows what to do in the event of an emergency

Education

• Bachelor's degree in a related field preferred

Work History

• 5 - 6 years previous SBA experience preferred

• 5 - 6 years previous loan closing / loan operations experience required

Location

This position can be performed remotely, unless you live within 40 miles of one of our Hub locations which are listed below. If you live within 40 miles of one of the locations listed below, you must be onsite Monday - Thursday with Friday as an optional work from home day.

INDEPENDENCE, OH

6480 Rockside Woods Blvd S

Suite 345

Independence, OH 44131

COLUMBUS, OH

HQ

3 Easton Oval

Columbus, OH 43219

BUFFALO, NY

375 Essjay Road

Suite 100

Buffalo, NY 14221

MOUNT JOY, PA

101 East Main Street

Mount Joy, PA 17552

WARREN, PA

100 Liberty Street

Warren, PA 16365

ERIE, PA

800 State Street

Erie, PA 16501

PITTSBURGH, PA

Bellevue

532 Lincoln Avenue

Bellevue, PA 15202

Pittsburgh Business Office

525 William Penn Place

Suite 3550

Pittsburgh, PA 15222

FISHERS, IN

11 Municipal Drive

Suite 150

Fishers, IN 46037

#LI-EK1

Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.