Sr Sales Trainer, FOLIO

EBSCO Information Services; Phoenix (AZ); Remote; USD 112,000 - 162,000; Full time

Job summary

Join a forward-thinking company as a Senior Sales Trainer, where your expertise will empower a global sales team. In this dynamic role, you will create and deliver impactful training for innovative products, ensuring that the sales staff is equipped with the latest information and skills. With a focus on collaboration and continuous improvement, you will play a key role in enhancing the sales process and driving success. Enjoy the flexibility of remote work while contributing to a mission that transforms lives through reliable information. This is a unique opportunity to make a significant impact in a supportive and inclusive environment.

Benefits

Medical, Dental, Vision Insurance

Life and Disability Insurance

Flexible Spending Accounts

Retirement Savings Plan

Holidays and Paid Time Off (PTO)

Qualifications

• 7+ years of proven sales success.
• 3+ years of experience in delivering training.
• Ability to travel 10-20% of time.

Responsibilities

• Create and deliver training for FOLIO products to global Sales staff.
• Maintain and update training materials based on product updates.
• Collaborate with Product Management for timely training.

Skills

Sales Success

Library Workflow Experience

Training Delivery

Solution Selling

Communication Skills

Multitasking

Job description

EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. We’re seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact.

As the Senior Sales Trainer, FOLIO you are responsible for the creation and delivery of internal Sales training for FOLIO and FOLIO-related products and the maintenance, upkeep, facilitation, workflows, and integrations of the FOLIO Sales demo tenants. Your role is focused on empowering the EBSCO global sales team of over 400 people.

This remote position is U.S.-based only (excluding U.S. territories)

What You'll Do

Provide remote and in-person training for FOLIO and FOLIO-related products to global Sales staff

Generate training materials including PDFs, PowerPoints, and videos for FOLIO and FOLIO-related products based on product updates and Sales’ needs

Continual maintenance and updates to FOLIO-related product training materials to ensure the latest information is delivered to Sales

Align with FOLIO and Global Sales Management on FOLIO product Training needs

Collaborate with corresponding Product Management to ensure timely awareness of new and changing features and provide appropriate Sales training. Drive sales through empowering the sales team through demo support and access.

Participate in Process Improvement initiatives as needed

Own perpetual upkeep and maintenance of our FOLIO Sales Demo Tenants including, but not limited to, updates for integrations and workflows in partnership with our Hosting, Implementation, and SaaS Director teams

Lead reporting and facilitation of FOLIO Demo Tenant requirements, changes, and ongoing updates to appropriate teams and provide timely responses and updates to impacted teams

Address any FOLIO Demo Tenant issues in a timely manner in coordination with Hosting and Implementation triage groups

Partner with Global SaaS Directors to set up and streamline workflows in support of customer-facing FOLIO demos

Assist with customer-facing demos as needed to support Sales

Your Team

You will be welcomed as a member of the Global SaaS Sales team, and the larger Sales and Marketing organization. Our team enjoys the flexibility and greater work life balance offered by remote working. There will be ample resources, tools, training, and support to ensure your success as the Senior FOLIO Sales Trainer and your development and career growth at EIS.

About You

7+ years of proven sales success

4+ years of library workflow experience

3+ years of proven track record delivering training

Able to travel 10-20% of time

What sets you apart

Proven ability to solution-sell

Clear verbal and written communication skills

Ability to multitask and prioritize

Ability to work independently and as part of a team

Proactive approach to providing solutions

Pay Range

USD $112,720.00 - USD $161,030.00 / Yr.

The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position’s work location.

EBSCO provides a generous benefits program including :

• Medical, Dental, Vision, Life and Disability Insurance and Flexible spending accounts
• Retirement Savings Plan
• Holidays and Paid Time Off (PTO)

And much more! Check it out here :

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

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ID 2025-1739

Category Sales

Position Type Full-Time Regular

Remote Yes

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