Sr. Sales Operations Manager

Stanley Black & Decker, Inc.; Danbury (CT); Hybrid; USD 96,000 - 154,000; Full time

Benefits offered by this job

Tool discounts

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

401(k)

Job summary

Stanley Black & Decker, Inc. is seeking a Sr. Sales Operations Manager for a hybrid role with remote work options and locations including Danbury, CT, New Britain, CT, and Elyria, OH.

The role leads a Pricing Specialist team and collaborates with the sales organization to optimize revenue operations and drive growth. The candidate will deliver data-driven insights, build and refine sales processes, and manage multiple initiatives in a matrix environment.

Qualifications

• Bachelor's degree in business administration or a related field.
• 5+ years experience in sales operations or a similar role in a B2B environment.
• 5+ years of managing a team of direct reports.
• Strong analytical skills with the ability to interpret data and generate actionable insights.
• Proficiency in using CRM systems, preferably Salesforce.com.
• Knowledge of sales methodologies and KPIs.

Responsibilities

• Lead a team responsible for optimizing sales processes and enabling revenue growth.
• Implement sales technologies and tools to improve efficiency.
• Provide insight into sales activity, performance, and trends to Commercial leadership.
• Develop and implement sales processes to enhance performance and achieve targets.
• Analyze data to identify opportunities and areas for improvement.
• Manage Pricing Specialist team and collaborate on pricing strategies.
• Generate reports and forecasts to support decision making.
• Conduct market research and competitor analysis to identify trends.

Skills

Sales analytics

CRM analytics

Sales performance metrics

Pricing strategies

Team leadership

Education

Bachelor's degree in business administration or related field

Tools

Salesforce.com

Job description

Sr. Sales Operations Manager – Remote

Elyria, OH; New Britain or Danbury, CT, United States

Travel: 10%

Come build your career.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 43,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

At STANLEY® Engineered Fastening

we are driven by a desire to elevate what our customers create. A division of Stanley Black & Decker — we are the global leader in precision fastening and assembly solutions. Our industry-leading brands, Avdel®, Nelson®, POP® and STANLEY® Assembly Technologies, represent the world's most diverse portfolio of fastening and assembly products and solutions. Backed by a team of passionate and responsive problem-solvers, we empower engineers who are changing the world. Diversity, equity and inclusion are essential for achieving our vision, fulfilling our purpose and being a sustainable company where the most talented people can thrive.

The Job:

As a Sr. Sales Operations Manager, you will be a part of our SEF team working as a Hybrid employee. You will lead a team responsible for optimizing sales processes, implementing sales technologies, and ensuring the sales team operates efficiently to support business growth and customer satisfaction. You'll get to:

• Provide critical insight into sales activity, sales performance, and trends to Commercial leadership.
• Deliver fact-based analytical support and recommendations to optimize revenue operations.
• Develop and implement sales processes to enhance sales performance and achieve revenue targets.
• Analyze sales data and metrics to identify trends, opportunities, and areas for improvement.
• Manage Pricing Specialist team and collaborate with sales team to execute pricing strategies.
• Generate sales reports and customer demand forecasts, providing insights and recommendations.
• Conduct market research and competitor analysis to identify market trends and opportunities.
• Identify and implement sales process improvements, including automation and streamlining workflows.

The Person:

You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:

• Bachelor's degree in business administration or a related field.
• Proven experience in sales operations or a similar role in a B2B environment
• 5+ years analytical experience in sales analysis, finance or sales planning
• 5+ years of managing a team of direct reports
• Success in managing multiple, complex projects and changing priorities, making sound decisions, and working effectively in a matrix environment
• Strong analytical skills, with the ability to interpret complex data and generate actionable insights
• Proficiency in using CRM systems, preferably Salesforce.com
• Knowledge of sales methodologies and sales performance metrics and KPIs

The Details:

You’ll receive a competitive salary and a great benefits plan, including:

• Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.
• Discounts on Stanley Black & Decker tools and other partner programs.

And More:

We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:

• Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
• Learn: Have access to a wealth of learning resources, including our digital learning portal.
• Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
• Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!

The Salary range for this position is $95,600.00 - $153,900.00

• This is the lowest to highest annual full-time salary range we would pay for this role at the time of this posting. The salary offered within the range may vary depending on multiple factors including job level, geographic location, job-related knowledge, skills, qualifications, experience and in compliance with local wage requirements. Please note that salary is only one component of total rewards at Stanley Black & Decker.
• The salary range listed in this job posting reflects the range for the primary location specified. The salary range may vary for other locations.
• The successful candidate may be eligible for annual merit increases.
• Medical, dental, life, vision, disability,401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.
• Discounts on Stanley Black & Decker tool sand other partner programs.

We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 43,500 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Benefits & Perks

You’ll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.

Learning & Development:

Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:

We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company:

You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

EEO Statement:

All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.

If you require reasonable accommodation to complete an application or access our website, please contact us at [phone] or at [e-mail]. Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.

Know Your Rights: Workplace discrimination is illegal (eeoc.gov)