SR Sales Manager - Builder Multi Family (FT)

Dal-Tile Corp.; Brookfield (CT); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

401k match

Employee discount

Tuition reimbursement

Job summary

Dal-Tile Corp., a leading tile and natural stone manufacturer in the United States, is seeking a Senior Sales Manager to proactively lead the Field Sales team and drive revenue, market share, and customer satisfaction within a defined geography. The role partners with Sales Operations and leadership to set forecasts, targets, and strategic plans to achieve annual goals.

Ideal candidates bring 8–10 years of relevant experience, 3–5 years of management, strong communication and people-management

Qualifications

• Bachelor’s degree or equivalent experience.
• 8–10 years relevant experience.
• 3–5 years of management experience.

Responsibilities

• Routinely participate in sales calls with the Field Sales team to support selling efforts.
• Collaborate with Sales Operations and Sales leadership to develop and manage sales forecasting and targets for the geography and Field Sales team members.
• Build and maintain relationships with key customers in the geography and work with Sales Representatives to address needs or issues.
• Conduct market analysis to understand local trends, competition, and customer behavior to adapt sales strategies.
• Collaborate with Sales Operations and Sales leadership to optimize geographic assignments for Field Sales to maximize opportunities and satisfaction.
• Lead regular sales team meetings to review performance and best practices and communicate strategies.
• Serve as escalation contact to resolve customer issues.
• Oversee CRM usage to manage interactions, activities, and pipeline management.
• Monitor Field Sales selling techniques and provide feedback on tactics.
• Monitor geographic expense reporting to ensure budgets and travel policies are followed.
• Travel approximately 50% of the time.

Skills

People management

Communication

Organizational skills

Microsoft Office

CRM systems

Travel 50%

Education

Bachelor’s degree in related field

Tools

CRM software

Job description

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

TheSr Manager Salesis asenior-level manager that proactively leads aFieldSalesteam member to sales strategies to drive revenue and customer satisfaction to meet organizational objectives. This role will create strategies to drive sales, expand market share, and ensure customer satisfactionwithin a geographic areato meet operational goals including annual sales, margin targets, and operating income.

Duties and Responsibilities of the Position:

• Routinely participate in sales calls with theField Salesteam member to supplement selling efforts.


• Collaborate withSalesOperations andSales leadership to develop and manage sales forecasting and targets for the geography andField Salesteam members.


• Build andmaintainrelationships with key customers with thegeography andcollaborate withSalesRepresentatives to address any needs or issues of key accounts.


• Conduct market analysis to understand local trends, competition, and customer behavior, using insights to adopt sales strategies and approaches to drive sales.


• Collaboratewith Sales Operations and Salesleadership to optimize geographic assignmentsforField Salesteam members to maximize sales opportunities and customer satisfaction.


• Conduct regular sales team meetings to review performanceand best practices, share updates, and communicate organizational strategies.


• Serve as an escalation contact for theField Salesteam to help resolve customer issues or concerns.


• Oversee the use of the customer relationship management (CRM) system byField Salesteam to manage customer interactions, sales activities, and pipeline management.


• MonitorField Salesteam members’selling techniques and customer interactions to evaluate performance and provide constructive feedback on techniques, strategies, and tactics.


• Monitor geographical expense reporting to ensure adherence to budgets and company travel and expense policies.


• Perform other duties as needed.

Required Experience and Education:

• Bachelor’s degree in a related fieldor equivalent education and/or experience.


• 8-10 years’ relevant experienceor equivalent education and/or experience.


• 3-5 years of management experience.

Competencies:

• Develops intermediate understanding of people management practices and managing small teams of direct reports.


• Emerging understanding of broader organizational context and goals.


• Focused on and responsible for their team's productivity and collective impact.


• Excellent communication, problem solving, and organizational skills.


• Able to multitask, prioritize, delegate, and manage time effectively.


• High level of integrity and discretion in handling sensitive and confidential data.


• Proficient using Microsoft Office Suite products.


• Flexible attitude, adaptable to change, team player, and able to handle multiple projects at once.


• High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.


• This employee will be responsible for direct reports.


• Travelis requiredapproximately 50% of the time.


• The ability to lift 50 pounds regularly.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k,Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.