Sr. Sales Engineer, Partnerships Raleigh, NC / New York, NY / San Francisco, CA

Pendo; New York (NY); On-site; USD 205,000 - 250,000; Full time

Job summary

An established industry player is seeking a Partnership Sales Engineer to drive success in their channel program. This role involves collaborating with various stakeholders to build strategic relationships and develop use cases that enhance product adoption. You'll leverage your expertise in pre-sales and customer engagement to educate partners on the value of innovative solutions, ensuring they can effectively address client challenges. Join a dynamic and passionate team dedicated to improving the software experience for users everywhere, and make a meaningful impact on the company's growth trajectory.

Qualifications

• 5+ years in a pre-sales or customer-facing role focused on large enterprise accounts.
• Experience with service delivery partners like Salesforce and Google Cloud Marketplace.

Responsibilities

• Partner with PDMs to define value drivers for partners and customers.
• Educate partners on applying Pendo’s solutions to their challenges.
• Develop use cases and collaborate with the product team.

Skills

Pre-sales experience

Presentation skills

Technical expertise

Relationship building

Consultative selling

Education

Bachelor's degree in a related field

Job description

Team Description

As a Partnership Sales Engineer, you will play a critical role in the success of Pendo’s channel program. You will work closely with the VP of Global Partnerships, Director of Solution Partners and Partner Development Managers (PDMs) to build and maintain relationships with solutions partners, affiliates and marketplaces. This role will focus on use cases for both product development and digital adoption.

This role will focus primarily on assisting PDMs in establishing and maintaining relationships with:

• Global and Regional SIs, advisory and consulting firms, MSPs and Dev Shops which service our ICP and can benefit from positioning Pendo as an integral part of their services, refer prospective customers and deliver enablement and services to our customers
• PE and VC firms with portfolio companies who are target Pendo customers
• Strategic alliances with hyperscalers like Salesforce and Google Cloud marketplaces

Role Responsibilities

• Partner with PDMs to uncover and define value drivers and associated benefits for partners and their customers
• Educate prospective partners on how Pendo’s solution can be applied to their clients and customers challenges
• Develop use cases and requirements for potential Pendo integrations, and collaborate with our product team
• Deliver tailored product demonstrations, technical deep dives and run proof of value/tech exercises
• Enable partner GTM teams with materials and talk tracks on how to position Pendo with their clients and customers
• Collaborate with PDMs and marketing to provide partner and/or marketplace assets and messaging
• Assist on partner-led opportunities
• Provide value, product and technical expertise to our broader partnership org as needed

Minimum Qualifications

• 5+ years in a pre-sales or similar customer-facing role focused on large enterprise and Fortune 500 accounts
• Experience supporting service delivery partners and/or strategic alliances such as Salesforce and Google Cloud Marketplace
• Excellent presentation and product demonstration skills adaptable to both executives and technical buyers
• Willingness to travel

Preferred Qualifications

• Bachelor’s degree in a related field

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.

Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.

EEOC

We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility

Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: [e-mail]. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Compensation

Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.

The expected salary range for this role to be performed in the United States is $205,000 - $250,000 OTE. (70/30 split)

Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.

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