Sr. Sales Coordinator

Columbia Sportswear Company; United States; On-site; USD 34,081 - 47,857; Full time

Job summary

Columbia Sportswear Company seeks a Sr. Sales Coordinator for prAna, hybrid role from our Carlsbad, CA HQ.

You will manage orders (EDI and B2B), respond to wholesale inquiries, and assist customers and reps with product information, returns, and invoicing while coordinating with accounting and planning teams. The ideal candidate is highly organized, detail‑oriented, and capable of handling multiple priorities in a fast-paced environment.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Experience with EDI and related software.
• Strong understanding of sales processes, seasonal cycles, and wholesale operations (apparel industry preferred).
• ERP system experience strongly preferred, familiarity with order entry and vendor setup processes.

Responsibilities

• Process and manage orders, including EDI transmissions and B2B orders, ensuring pricing, discounts, and terms before shipment.
• Address customer inquiries, monitor open orders, assist with product information, returns, credit issues, and invoicing in collaboration with accounting.
• Collaborate with internal and external sales reps to support seasonal sales and maintain strong account relationships; work with Sales Managers and Planning for opportunities.
• Prepare samples, merchandising assortments, reports, and other tools for productive meetings and line presentations.
• Report on shipping progress and provide ad hoc reports to improve communication and inventory management.

Skills

EDI experience

Strong sales process knowledge

Wholesale operations understanding

Cross-functional collaboration

Education

Bachelor's degree

Tools

Microsoft Excel

ERP systems

Job description

*This is a hybrid role based out of our HQ in Carlsbad, CA. In-office expectation is 4 days a week*

ABOUT THE POSITION

The Sr. Sales Coordinator is responsible for order management tasks such as entering and modifying orders, including EDI transmissions and prAna dealer website orders. The Sr. Sales Coordinator responds to wholesale inquiries and assists customers and external sales representatives with product purchases and information including ATS reporting, open order management, return authorization creation, and credit issue research. This role interfaces with several departments and requires strong communication, collaborative and organizational skills. The ideal candidate is a highly organized, detail-oriented self-starter who thrives in a fast-paced environment. They are collaborative, approachable, and adept at managing multiple priorities while consistently meeting deadlines.

HOW YOU’LL MAKE A DIFFERENCE

• Process and manage orders, including EDI transmissions and prAna B2B orders, while ensuring supply chain compliance and verifying pricing, discounts, and terms prior to shipment.
• Address customer inquiries, monitor open orders, and assist with product information, returns, credit issues, and invoicing in collaboration with prAna’s accounting department.
• Collaborate with internal and external sales representatives to support seasonal sales efforts and maintain strong account relationships; work with Sales Managers and Planning team for additional preseason or inventory chase opportunities.
• Complete various tasks such as data validation, pricing accuracy checks, and timely delivery of seasonal information while ensuring compliance with best practices.
• Work with Managers and Sales Representatives to assist our dealers in all aspects of their business as it pertains to prAna sales, including assistance at trade shows, sales meetings, and key account meetings.
• Prepare samples, merchandising assortments, reports, and other tools needed for productive meetings and line presentations.
• Report on shipping progress including open orders, accounts/orders on hold, bulk orders, product availability, allocation, and provide ad hoc reports as requested, Deliver user-friendly reports to external sales reps for improved communication, conduct inventory analysis for order fulfillment, and manage delayed orders in the order book.

YOU HAVE

• Bachelor’s degree or equivalent combination of education and experience
• Experience with EDI and related software
• Strong understanding of sales processes, seasonal cycles, and wholesale operations (apparel industry preferred)
• Strong interpersonal skills with the ability to work cross-functionally
• Proficiency in Microsoft Excel required
• Experience in the outdoor industry and/or apparel business is a plus
• ERP system experience is strongly preferred, familiarity with order entry and vendor setup processes
• Ability to travel (occasional account-related travel 1–2 times annually)

#Hybrid #prAna #LI-LC1

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf. If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.

If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to [e-mail] with the Subject: Applicant Assistance Requested.

Hiring Range: $24.74 - $34.74 *Pay decisions are determined by multiple factors, including what the market is paying, a candidate’s capabilities and skills, years of experience ,and internal equity

At Columbia Sportswear Company, we’re proud to offer regular full-time employees a benefits package that includes a variety of services and products to help make your life and work more rewarding. Our benefit programs contribute to overall employee well-being by aligning those programs with the fundamental elements of well-being: physical, social/emotional, financial, career and community. Benefits that can protect your family’s financial future and help you save money through our 401k plan plus a generous company match. Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services). In addition, Columbia offers EAP + which is free and confidential 24/7/365 counseling services. We have extensive wellness benefits, employee discounts and a generous time off program available.

Our name means breath in Sanskrit, the life force that’s part of everything. You might have noticed that we capitalize the A halfway through. That’s because we’re interested in middles. Specifically, the choices you make between your first inhale and last exhale. While your job doesn’t define your life, where you choose to work is important. prAna started over thirty years ago with the intention of making clothes that solve problems for climbers, yogis, and creatives so they could spend more of their life doing what they love. Today, we’re still working with the same intention in mind, and if you’re interested in adding your skillset to Team prAna – we would love to get to know you.