Sr Sales Associate

Owens Corning; North Carolina; On-site; USD 45,000 - 65,000; Full time

Job summary

Owens Corning is seeking a Frame Sales Coordinator to ensure accurate day-to-day operations between production and customers. You will manage orders, pricing, and ERP data while maintaining clear communications and timely quotes.

Requirements include strong leadership, Excel proficiency, and 2+ years of customer service in manufacturing or supply chain. This is an onsite role based in Greensboro, NC within our Owens Corning operations.

Qualifications

• Strong leadership and communication skills
• Team-player with multi-task capability
• Self-motivated with contributing attitude
• Organized and calm under pressure
• Advanced Excel preferred
• 2+ years customer service in manufacturing/supply chain

Responsibilities

• Take in orders and update production planning documents
• Update reporting documents reflecting incoming orders
• Notify customers when prices approach thresholds
• Provide pricing codes aligned with order volume
• Run ERP reports and manipulate data in Excel
• Communicate schedule updates to production and customers
• Inform on backorder situations and timelines
• Update ERP price changes and inform customers
• Collaborate with sales on switches and volume/frequency changes
• Assist sales by providing quotes and save quotes for reference
• Answer customer service line and assist customers as needed

Skills

Leadership

Communication

Team player

Multi-tasking

Self-motivation

Organizational skills

Excel proficiency

Customer service experience

Tools

ERP system

Excel

Job description

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Endura Products Inc. is proud to be an American-made manufacturer of components for entry door systems that enhance performance, save time, eliminate service calls, cut costs and deliver a smarter door for everyone, every time. Our company is built on innovation, delivering the highest levels of component performance as our standard. We pride ourselves on offering solutions that lead the industry in performance and quality. We continue to improve to make our doors work smarter, not harder. Endura Products Inc. is headquartered in Greensboro, NC with facilities across the United States in OR, TX, NC and TN.

JOB PRIMARY PURPOSE:

The Frame Sales Coordinator ensures the accuracy in day-to-day operations within product offering and all wood capabilities. A qualified candidate for this position will be able to easily facilitate clear communications between production/manufacturing and our customers, sufficiently maintain a complex knowledge of our ordering system, require little to no direction and maintain a contributing attitude.

JOB DUTIES:

• Take in orders and process information used for production planning and pricing:
  • Update Production Planning Documents
  • Update reporting documents to reflect incoming orders
  • Update customers if they are close to certain price points
  • Provide pricing and price codes to correspond with the volume of order and customer
• Reporting requirements out of ERP system and manipulating data within Excel
• Manage Communication between Production and Customers:
  • Communicating updates in the schedule
  • Communicating backorder situations
  • Communicating timelines and additional updates
• Update price changes within ERP system and communicate changes with customers
• Contributing to the production planning process:
  • Work with the sales team on any switches or volume/frequency changes
• Quote Requests:
  • Assist sales by providing quotes for customers
  • Organize and save quotes provided for future reference
• Answer Customer Service Phone Line and assisting customers according to needs

QUALIFICATIONS:

• Strong leadership qualities, oral and written presentation communication skills, team-player mentality, ability to efficiently multi-task, self-motivated and a contributing attitude
• Ability to stay organized and calm to efficiently manage all projects
• Proficient knowledge of Excel (Advanced level Excel skills preferred)
• At least 2 years of customer service experience within manufacturing and supply chain distribution environments required

#LI-JP1 #LI-ONSITE

About Owens Corning

Owens Corning is a branded building products leader with three complementary market-leading businesses providing roofing, insulation, and doors primarily for residential markets in North America and Europe. The company operates with an integrated go-to-market strategy and a unique set of OC Advantages™ – including its iconic brand, unparalleled commercial strength, leading technology, and winning cost position – to help customers win and grow in the market. Owens Corning is committed to helping build better and achieve more through winning partnerships, leading performance, and engaging people. Founded in 1938 and headquartered in Toledo, Ohio, Owens Corning is listed on the New York Stock Exchange (NYSE: OC). For more information, visit www.owenscorning.com .

Owens Corning is an equal opportunity employer. Except in limited circumstances such as formal apprenticeship programs, Owens Corning does not employ anyone under the age of 18.