Sr Sales Associate

Owens Corning; Colfax (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Endura Products Inc. is seeking a Frame Sales Coordinator to ensure accurate day-to-day operations, maintain product knowledge, and facilitate clear communications between production and customers.

The role requires handling orders, pricing, ERP updates, and quote support, with emphasis on Excel reporting and back‑office coordination. The position focuses on streamlining production planning, updating customers on schedules, and managing price changes while collaborating with sales to optimize

Qualifications

• Strong leadership and communication skills with a team-player mentality.
• Ability to efficiently multi-task and stay organized across projects.
• Advanced Excel skills for reporting and data manipulation.
• At least 2 years of customer service experience in manufacturing.
• Inside sales experience preferred.

Responsibilities

• Take in orders and process information for production planning and pricing.
• Update production planning documents and reporting data for orders.
• Provide pricing and price codes based on order volume and customers.
• Report from ERP and manipulate data in Excel.
• Communicate updates to production and customers about schedules and backorders.
• Update price changes in ERP and inform customers; assist sales with quotes.
• Support production planning with sales on switches or volume changes.
• Answer customer service line and assist customers as needed.

Skills

Leadership

Communication skills

Multi-tasking

Excel proficiency

Customer service

Inside sales

Tools

ERP system

Job description

Company Summary

Endura Products Inc. is proud to be an American-made manufacturer of components for entry door systems that enhance performance, save time, eliminate service calls, cut costs and deliver a smarter door for everyone, every time. Our company is built on innovation, delivering the highest levels of component performance as our standard. We pride ourselves on offering solutions that lead the industry in performance and quality. We continue to improve to make our doors work smarter, not harder. Endura Products Inc. is headquartered in Greensboro, NC with facilities across the United States in OR, TX, NC and TN.

JOB TITLE:

Frame Sales Coordinator

Company Summary

Endura Products Inc. is proud to be an American-made manufacturer of components for entry door systems that enhance performance, save time, eliminate service calls, cut costs and deliver a smarter door for everyone, every time. Our company is built on innovation, delivering the highest levels of component performance as our standard. We pride ourselves on offering solutions that lead the industry in performance and quality. We continue to improve to make our doors work smarter, not harder. Endura Products Inc. is headquartered in Greensboro, NC with facilities across the United States in OR, TX, NC and TN.

Job Primary Purpose

The Frame Sales Coordinator ensures the accuracy in day-to-day operations within product offering and all wood capabilities. A qualified candidate for this position will be able to easily facilitate clear communications between production/manufacturing and our customers, sufficiently maintain a complex knowledge of our ordering system, require little to no direction and maintain a contributing attitude.

Job Duties

• Take in orders and process information used for production planning and pricing:
  • Update Production Planning Documents
  • Update reporting documents to reflect incoming orders
  • Update customers if they are close to certain price points
  • Provide pricing and price codes to correspond with the volume of order and customer
• Reporting requirements out of ERP system and manipulating data within Excel
• Manage Communication between Production and Customers:
  • Communicating updates in the schedule
  • Communicating backorder situations
  • Communicating timelines and additional updates
• Update price changes within ERP system and communicate changes with customers
• Contributing to the production planning process:
  • Work with the sales team on any switches or volume/frequency changes
• Quote Requests:
  • Assist sales by providing quotes for customersOrganize and save quotes provided for future reference
• Answer Customer Service Phone Line and assisting customers according to needs

Qualifications

• Strong leadership qualities, oral and written presentation communication skills, team-player mentality, ability to efficiently multi-task, self-motivated and a contributing attitude
• Ability to stay organized and calm to efficiently manage all projects
• Proficient knowledge of Excel (Advanced level Excel skills preferred)
• At least 2 years of customer service experience within manufacturing and supply chain distribution environments required
• Inside sales experience preferred

About Owens Corning

Owens Corning is a branded building products leader with three complementary market-leading businesses providing roofing, insulation, and doors primarily for residential markets in North America and Europe. The company operates with an integrated go-to-market strategy and a unique set of OC Advantages™ – including its iconic brand, unparalleled commercial strength, leading technology, and winning cost position – to help customers win and grow in the market. Owens Corning is committed to helping build better and achieve more through winning partnerships, leading performance, and engaging people. Founded in 1938 and headquartered in Toledo, Ohio, Owens Corning is listed on the New York Stock Exchange (NYSE: OC). For more information, visit www.owenscorning.com .

Owens Corning is an equal opportunity employer. Except in limited circumstances such as formal apprenticeship programs, Owens Corning does not employ anyone under the age of 18.