Sr. Risk & Quality Performance Manager (Remote)
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Job Description
Job Summary
The Sr. Risk & Quality Performance Manager is a tactical execution role that will lead specific projects to support Molina’s Risk & Quality Solutions (RQS) team and program outcomes. This position collaborates with various departments and stakeholders within Molina to plan, coordinate, and manage resources and execute performance improvement initiatives in alignment with RQS’s strategic objectives.
Job Duties
- Collaborate with Health Plan Risk and Quality leaders to improve outcomes by managing Risk/Quality data collection strategy, analytics, and reporting, including risk/quality rate trending, provider measure performance, CAHPS and survey analytics, health equity, SDOH, and engaging external vendors.
- Ensure programs are delivered on time, within scope, and resources.
- Manage Risk/Quality data ingestion activities and strategies, including EHR/HIE optimization.
- Meet customer expectations, establish relationships, and gain trust and respect.
- Resolve complex problems through project management, data analytics, and stakeholder collaboration.
- Manage program changes, ensure alignment with goals, and update leadership.
- Draw actionable conclusions, make decisions, and collaborate with other teams.
- Ensure deliverables meet quality standards and regulatory requirements.
- Partner with teams to ensure data quality and identify opportunities to close care gaps.
- Identify risks and execute mitigation strategies.
- Proactively communicate risks and issues to stakeholders and leadership.
- Create, review, and approve program documentation, ensuring accessibility and updates.
- Provide regular status updates to stakeholders, highlighting progress, risks, and issues.
- Function as a team SME and support other requests as needed.
Job Qualifications
Required Education: Bachelor’s degree or equivalent experience.
Required Experience/Skills:
- 4+ years in program/project management in risk adjustment and/or quality.
- 4+ years supporting HEDIS engine activity, risk adjustment targeting, and reporting systems.
- 4+ years data analysis experience, utilizing technical skills to answer risk and quality questions.
- Experience with queries in Microsoft Azure or SQL Server.
- Mastery of Microsoft Office, including Excel and Project.
- Extensive healthcare experience with risk adjustment and/or quality knowledge.
- Strong partnering skills across organizational levels.
- Quantitative aptitude, problem-solving skills, and ability to communicate complex concepts clearly.
- Excellent verbal, written, and presentation skills.
- Energetic and collaborative attitude.
Preferred Education
Graduate degree or equivalent experience.
Preferred Experience
- Supporting leadership in cross-functional, matrixed organizations.
- SQL fluency.
- Knowledge of healthcare claim elements (CPT, LOINC, SNOMED, etc.).
- Success in roles impacting Risk Adjustment and HEDIS.
Preferred Certifications
PMP, Six Sigma Green/Black Belt, or similar coursework.
To apply, current Molina employees should use the intranet. Molina offers competitive benefits. EOE.
Pay Range: $77,969 - $171,058 annually.
Additional Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job functions: Research, Analysis, IT
- Industries: IT Services, Consulting