Sr. Resource Management Manager

Veristat, LLC; Massachusetts; Hybrid; USD 142,000 - 160,000; Full time

Benefits offered by this job

Remote working

Flexible time off

Medical insurance

Tuition reimbursement

Job summary

Veristat, LLC is seeking a Senior Resource Management Manager to drive enterprise-wide resource planning, forecasting, and capacity management across global client programs. You will partner with service lines, functions, and geographies to align resources based on skills, availability, timing, and project requirements.

You will monitor capacity, manage risk, and influence senior leaders with data-driven decisions, while shaping governance and standard practices across the organization.

Qualifications

• Bachelor's degree required or equivalent experience.
• 6+ years of resource management/capacity planning experience.
• 5+ years of management experience.
• Experience coordinating across multiple regions and functions.

Responsibilities

• Oversee enterprise-wide resource management, forecasting, and capacity planning.
• Partner with service lines, functions, and geographies to allocate resources by skills and availability.
• Monitor demand, backlog, and sales pipeline to anticipate future needs and risks.
• Establish and drive standardized resource management processes and governance.

Skills

Resource management

Capacity planning

Forecasting

Stakeholder management

Cross-functional collaboration

Education

Bachelor's degree in Life Sciences, Business, Operations, or related field

Tools

Microsoft Excel

OpenAir

NetSuite

Job description

Job Description: The Senior Resource Management Manager is accountable for enterprise-wide, global resource management across Veristat, including near-term resource assignments, longer-range capacity planning, demand forecasting, and workforce visibility. This role partners across Service Lines, functions, geographies, and other resource management stakeholders to ensure the right resources are aligned to client and project needs based on skills, experience, availability, timing, complexity, and delivery requirements. The Senior Manager monitors current and future capacity, uses project forecasts, backlog, and the sales pipeline to anticipate demand, identifies resource gaps and risks, and supports timely, data-informed workforce decisions. The role also establishes and drives consistent enterprise resource management standards, reporting, data quality, governance, and system adoption.

Make an Impact at Veristat! Join a global team with more than 30 years of expertise accelerating life-changing therapies to patients worldwide. 105+ approved therapies for marketing applications prepared by Veristat 480+ oncology projects in the past 5 years 350+ rare disease projects delivered in the past 5 years Flexible, inclusive culture — 70% remote workforce, 66% women-led teams Learn more about our core values here!

What we offer

• The estimated hiring range for this role is $142K -$160K plus applicable bonus. This hiring range is specific to the US and will vary for other regions based upon local market data. Final salary is ultimately decided upon taking into account a wide range of factors, including but not limited to: skills and experience, licensure and certifications, education, specific location and dynamic market data.
• Benefits vary by location and may include: Remote working Flexible time off Paid holidays Medical insurance Tuition reimbursement Retirement plans.

What we look for

• Bachelor's degree in Life Sciences, Business, Operations, or a related field, or equivalent relevant experience.
• 6+ years of experience in resource management, capacity planning, workforce planning, project operations, or a related discipline within a Contract Research Organization (CRO), biopharmaceutical company, or professional services environment.
• 5+ years of management experience required.
• Demonstrated experience managing resource and capacity planning in a services-based environment; experience supporting multiple functions, Service Lines, or geographies is strongly preferred.
• Working knowledge of clinical research and drug development operating models, project lifecycles, and the resource demands of a CRO environment is preferred.
• Demonstrated ability to translate project demand, timelines, complexity, required competencies, specialized role requirements, and workforce availability into effective short- and long-term resource plans and assignments.
• Experience working in a deadline-driven, global environment with the ability to manage immediate and ad hoc resourcing needs while maintaining a longer-range enterprise workforce planning perspective.
• Strong analytical and data skills, including proficiency in Microsoft Excel and experience working with resource planning, financial, project management, HR, or reporting systems; OpenAir and NetSuite experience is preferred.
• Demonstrated ability to work effectively across international, cross-functional, and matrixed teams, align stakeholders with differing priorities, and influence decisions without direct authority.
• Exceptional communication, facilitation, negotiation, and stakeholder-management skills, with demonstrated experience partnering with and influencing senior leaders on workforce practices, resource priorities, capacity constraints, and enterprise planning decisions.
• Strong follow-through, organization, attention to detail, and ability to manage multiple competing priorities across the enterprise.
• Experience documenting, implementing, standardizing, and improving resource management processes, governance, planning standards, and decision frameworks across multiple functions or business areas.

All applicants are reviewed by a member of the Veristat Talent Acquisition team; Veristat does not utilize an automated decision-making process.

Veristat is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Veristat is proud to provide exceptional services to our clients, assisting in the successful development of innovations that improve and save lives. We are equally proud to recruit, develop and retain the best and the brightest talent across a variety of business functions to make that happen.

Veristat is an Equal Opportunity Employer that values the strength and creativity that diversity brings to our workplace. Veristat provides equal employment opportunities to all employees and applicants for employment without regard to age, disability, genetics, gender identity or expression, gender reassignment (i.e., transgender status), marriage and civil partnership, pregnancy and maternity, race (including color, nationality, and ethnic or national origins), religion or belief, sex or sexual orientation, physical appearance, veteran status, source of income, arrest or conviction record or any other category protected under characteristics considered unlawful in any circumstances of employment offers and practices.

Reasonable Accommodations Veristat is dedicated to providing an accessible and inclusive application experience for all candidates. If you require a reasonable accommodation to complete your application, participate in an assessment, or attend an interview, please contact our Talent Acquisition team at [e-mail] or [phone]. We will work with you to meet your needs, ensuring a fair process. All requests in relation to your application will be treated confidentially.

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