Sr. Quality Engineer - (Bridge between Product Quality Site Leads and SAP MES Team)

Intuitive Surgical, Inc.; Erie (Erie County); On-site; USD 148,000 - 214,000; Full time

Job summary

A leading company in robotic-assisted surgery seeks a Business Process/CoE Lead - SAP (Quality) to optimize SAP-driven processes in manufacturing. The role involves managing teams, ensuring compliance, and driving continuous improvement. Ideal candidates will have extensive experience in SAP and leadership skills.

Qualifications

• Minimum of 8 years of experience in SAP business process management.
• Experience leading quality functions and compliance.

Responsibilities

• Drive design and implementation of SAP-enabled business processes.
• Collaborate with teams to define business requirements.
• Oversee testing and validation of SAP functionalities.

Skills

Leadership

Communication

Problem Solving

Analytical

Education

Bachelor's degree in Business, IT, Engineering

Master's degree

Tools

SAP

Signavio

Job description

Company Description
At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.
Job Description
Primary Function of Position:

Quality Engineer will be responsible for quality aspects for supporting new product development / introduction, sustaining manufacturing and owning / completing projects to improve the performance of the products and processes we utilize at Intuitive. Main responsibility will be to perform as the DRI for S4 Hanna project, providing guidance, formulating technical requirements and modeling for the multiple quality processes related with SAP S4

We are seeking a highly skilled Business Process/CoE Lead - SAP (Quality) to join our global manufacturing team specializing in medical devices. This role will be responsible for indirectly leading and influencing stakeholders, while owning the end-to-end SAP process lifecycle, including design, build, test, sustainment, and continuous improvement. The ideal candidate will play a pivotal role in optimizing SAP-driven business processes, ensuring alignment with operational goals, and driving efficiency across the organization.

Essential Job Duties

• Drive the design, development, and implementation of SAP-enabled business processes, with a focus on Quality and Engineering.
• Collaborate with cross-functional teams to define business requirements and ensure SAP solutions align with business priorities.
• Oversee the testing and validation of SAP functionalities to ensure system integrity and compliance.
• Drive sustainment and continuous improvement initiatives to enhance system performance and business outcomes.
• Interface with a team of IT, process owners, analysts, and stakeholders to optimize SAP adoption and utilization.
• Responsible as a key liaison between business units, IT, and external vendors to ensure seamless integration and deployment.
• Monitor industry trends and best practices to drive innovation and operational excellence within SAP processes.
• Ensure adherence to regulatory and compliance standards specific to the medical device industry.
• Run the Quality Center of Excellence to drive best practices, standardization, and continuous improvement in quality-related processes.
• Provide leadership in developing, implementing, and managing SAP solutions for quality functions, ensuring compliance with industry standards and regulations.
• Land our initial pilot rollout in Sunnyvale, CA and then help drive global solution adoption and process harmonization on future rollouts

Qualifications
Required Skills and Experience

• Proven leadership experience in managing teams and cross-functional projects.
• Proven expertise in SAP modules such as MES, QM, MM, PP, DS, SD, and FI/CO.
• Deep understanding of end-to-end business processes in a regulated industry, preferably medical devices.
• Experience leading quality functions, including process design, implementation, and compliance.
• Excellent communication and stakeholder management abilities at all organizational levels.
• Excellent problem-solving, analytical, and decision-making skills.
• Experience in continuous improvement methodologies (Lean, Six Sigma, etc.) is a plus.
• Experience with Signavio business process management solutions is a huge plus

Required Education and Training

• Minimum Education: Bachelor's degree in Business, IT, Engineering, or a related field; Master's degree preferred.
• Minimum of 8 years of experience in SAP business process management within a manufacturing environment.

Working Conditions

• Must be able to sit for extended periods of time (up to 8 hours)
• Must be able to lift a minimum of 25 lbs
• Must be able to traverse manufacturing and design spaces on multiple floors
• Must be able to travel by air as needed both domestically and internationally

Preferred Skills and Experience

• SAP certifications is preferred
• Experience with Lean Manufacturing initiatives / Six Sigma methodologies
• Understands root cause investigation process and able to initiate routine problem-solving investigations.
• Successfully autonomously manage small projects

Additional Information
Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama , Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Base Salary Range Region 1: $148,300 USD - $213,500 USD
Base Salary Range Region 2: $126,100 USD - $181,500 USD
Shift: Day
Travel: 10% of the time
Workplace Type: Onsite - This job is fully onsite.