Sr Quality Engineer

West Pharmaceutical Services, Inc; Walker (MI); On-site; USD 90,000 - 120,000; Full time

Job summary

West Pharmaceutical Services, Inc. is seeking a Senior Quality Engineer in Walker, MI to provide engineering support for inspection, non-conforming materials, and CAPAs while partnering with production on quality issues and audits.

The role requires a Bachelor’s degree in Engineering and 5+ years of experience in quality, with Six Sigma and ISO 9000/GMP knowledge valued. Strong MS Office skills and problem-solving abilities are essential for success.

Qualifications

• Bachelor’s degree - Engineering Degree or equivalent from four-year college or commensurate work experience
• 5+ years of experience in quality engineering
• Six Sigma certification preferred
• Experience with ISO 9000 standards and GMPs

Responsibilities

• Recommend and perform quality controls and corrective actions to protect product and process integrity.
• Troubleshoot quality issues on production orders.
• Monitor product quality data, identify trends, drive quality improvements.
• Analyze Cp/Cpk studies, DOE and other methods to determine mold qualification.
• Provide ongoing status updates with internal and external customers and support projects.
• Develop and refine quality plans and systems with engineering teams.
• Lead projects to improve product quality and reduce costs, including new inspection methods.
• Ensure compliance with regulations, policies, work procedures and safety rules.
• Maintain a customer service attitude when engaging with stakeholders.
• Keep workstation and environment clean, safe and organized.
• Create design control deliverables and records for tooling product history files.

Skills

MS Office

Six Sigma certification

Attention to detail

Education

Bachelor’s degree in Engineering

Tools

Quality tools

Job description

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Title: Sr Quality Engineer

Requisition ID: 75613

Date: Aug 31, 2026

Location: Walker, MI, US, 49534

Department: Quality

Description:

Job Summary

Provide engineering support on duties such as inspection, processing and managing non-conforming materials (NCMRs), supporting production with quality issues and production process audits/inspections as well as supporting incoming inspection and reporting and working with suppliers on CAPAs.

Essential Duties and Responsibilities

• Recommends and performs appropriate quality controls, process testing and corrective action as needed to insure product and process integrity.
• Troubleshoot quality issues of production orders.
• Monitor and track product quality data, identify existing trends, drive quality improvement efforts, offer suggested conclusions and recommend follow-up action.
• Analyze, generate, and report findings from Cp/Cpk studies, window studies, DOE’s (design of experiment), first article inspection reports and other analytical/statistical methods to determine mold qualification.
• Provides on-going status follow-up with internal and external customers to support projects and programs.
• Provides ongoing assistance to engineering by establishing and refining quality plans and systems.
• Assumes responsibility for various assigned projects designed to improve product quality, reduce costs and/or validate facility products of processes, including development and implementation of any new or required inspection methods.
• Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules.
• Provides a "Customer Service" attitude when interacting with internal and external customers while accomplishing work, production, and achieving quality standards.
• Maintains a clean, orderly, and safe workstation and environment at all times.
• Work independently and with project teams to develop design control deliverables including quality plans, manufacturing and inspection documentation, test methods, and any necessary records for filing tooling product history files.

Education

• Bachelor’s degree - Engineering Degree or equivalent from four-year college or commensurate work experience

Work Experience

• Experience: 5+ years
• Six Sigma certification preferred.
• Highly proficient in MS Office applications.

Preferred Knowledge, Skills and Abilities

• Experience with ISO 9000 standards and GMP’s.

• Excellent organizational skills with close attention to detail and accuracy.
• Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description.

• Working knowledge of latest quality tools and systems.
• Support and contribute in Lean Sigma programs and activities towards delivery of the set target.
• Able to comply with the company’s safety policy at all times.
• Able to comply with the company’s quality policy at all times .

Travel Requirements

• None.

Physical Requirements

• Able to comprehend mechanical drawings, computer systems and manufacturing processes.